#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)632-3024
Tool & Truck Rental(301)632-3020
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12050 Jefferson Farm Pl
Waldorf, MD 20601
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 694 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (694)
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Showing 1-30 of 694 reviews
Great service at the Pro Desk
Everything went smoothly .
by
    • Recommended
    Great experience
    I called Home Depot and spoke with Carla. She was very pleasant and helpful. When I arrive she was very helpful again. What a great employee. Thanks Donna Imirie
    by
      • Recommended
      MULCHING
      I WENT IN KNOWING WHAT I WAS LOOKING FOR AND WAS ASSISTED WITH A HELPFUL SALES PERSON.
      by
        • Recommended
        A WINNING COMMUNITY - ORIENTED SUPERB BUSINESS IN WALDORF!!
        HOME DEPOT is the place to go---to belong to---and dynamically support! They've got the best prices, the broadest offerings, and a trained staff to get you in and out---and satisfied along the way!!
        by
          • Recommended
          good employees
          help find my new doors and hardware. Was veryfriendly and helpfill.
          by
            • Recommended
            Good stock of products
            I had to get a large amount of wood (picket fence pieces) and the employees were very helpful because the pickets I wanted were at the bottom of a stack of other types of pickets. They got a machine unstacked the wood and helped me load my truck.
            by
              • Recommended
              Excellent service
              Staff was friendly and knowledgeable. Very helpful. Shout out to Marcus in Electrical.
              by
                • Recommended
                Great Store
                Very good customer service! The employees at Waldorf Home Depot are phenomenon!
                by
                  • Recommended
                  Flet Welcome by Cashier
                  Ranee the cashier at the Waldorf location was awesome and very polite.
                  by
                    • Recommended
                    Customer service
                    I don’t think they train the customer service agents. They don’t great and unfortunately, the agent that I interacted with had an attitude problem.
                    by
                      OUTSTANDING Customer Service!
                      My husband and I had the most awesome customer service at the Pro Desk! Lisa helped us order garage doors (which were on sale - WOO HOO!), Lewis, Valerie and Erika helped us with additional items we needed - Drywall, nails, beading and everything else that we needed. The wealth of knowledge behind that desk was everything! They also all had the best attitudes and a great sense of humor.
                      by
                        • Recommended
                        Satisfied Customer
                        I have been shopping at the Waldolf Home Depot for more than 15 years and I have to give praise to the employees that I have incounted no problem.
                        by
                          • Recommended
                          Need a store closer to me!
                          I enjoy shopping at Home Depot, but the closest store is almost an hour away.
                          by
                            • Recommended
                            Overall great
                            I am remodeling my kitchen and decided to go to home Depot due to the savings. The people were very helpful especially knowing my situation (handicap) were very respectful, even helped me push some materials to the check out. Overall they were very friendly had some good laughs and a good time spending too much money... LoL...Overall made sure I didn't forget anything and had all the necessary equipment and materials to complete my project. Can't wait to have another home project.
                            by
                              • Recommended
                              Improved experience at HD today
                              The "tool" guy was right there to cut my keys and did it quickly. He was friendly and efficient. Deborah helped me next, answered my questions and walked me to find the bird seed. She was delightfully kind and pleasant. I have been disappointed with HD recently. This time, they redeemed themselves and I will definitely return.
                              by
                                • Recommended
                                Great store!
                                Every time I visit this Home Depot, they always have what I want/need. Employees are wonderful, store manager knows what she is doing. Do yourself a favor a shop there, you won't regret it.
                                by
                                  • Recommended
                                  Great at eveything!
                                  Title says it all! Thumbs up for EVERYTHING!
                                  by
                                    • Recommended
                                    Staff
                                    Plenty of employees to help, rarely seen in other Home Depots.
                                    by
                                      • Recommended
                                      Great customer service with a wide range of options to purchase
                                      I would recommend 1st time home owners to homedepot,
                                      by
                                        • Recommended
                                        Mismatched prices every time
                                        I should not have to take pictures of every object and then fact check it at the register. I can’t even use the self checkout as the pieces are never the same in the computer vs what is on the shelves. Management needs to clean house and re-staff this store as I have yet to have a pleasurable experience. Do not recommend even making the trip
                                        by
                                          Saturday... not mess.
                                          Omg.... Go early as possible, if at all, to deal with the almost guaranteed drama. Prepare for a scavenger hunt, depending on what is being sought.... If you can catch a person, they have always been friendly and able to knock off a half hour of fumbling for desired products.
                                          by
                                            Great
                                            Great service provided during my visit
                                            by
                                              • Recommended
                                              Wonderful experience at Ho.e Depot
                                              I am a Home Depot long time customer. Usually I can find the items that I need. Staff are usually friendly and helpful.
                                              by
                                                Employee had excellent customer service skills
                                                I was really impress with employee Tim he was extremely helpful and knowledgeable and help with everything.
                                                by
                                                  • Recommended
                                                  Paint department
                                                  Ms. Pat in the paint department is extremely rude. She wear a permanent frown on her face and give horrible customer services.
                                                  by
                                                    Need a job?
                                                    They are trying to train you to do their job for free. No cashiers unless you belong to the Pro Desk club. I do. No customer service when they have you to check out yourself. I only came to shop and expect great customer service. There is no customer service when you have me doing your job.
                                                    by
                                                      Inventory
                                                      Use the app, find the product and place it should be, good luck finding it !!
                                                      by
                                                        • Recommended
                                                        Great customer service in Paint dept and Pro check out!
                                                        The service was extraordinary in the paint department with Matt mixing perfectly and advising on additional needs for outdoor areas. At checkout, Tracie was friendly and professional and prompt in adding military discount - and a word of thanks. My thanks to the HD team!
                                                        by
                                                          • Recommended
                                                          The best service received while shopping for a storm door
                                                          My husband and I were looking for a storm door but had many questions as to which we should get. Jose was very helpful in letting us know the best door for us and the options available so that we can make the best decision.
                                                          by
                                                            • Recommended
                                                            Steamer
                                                            I’m happy with my purchase!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 694 reviews

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