Reviews for Athens #129

Bought dryer had to wait 8 days for delivery. When they delivered it they didnt bring the 3 prong power cord for installation which they knew they needed. It was on the order. Now I wait to wait yet again for who knows how long to get the dryer installed and operating. Poor poor service. Will never buy another thing from the Athens Home Depot.

Was searching for only two items this trip and one was in stock and the other was available on line which two different employees helped me find. The check-out employee was extremely helpful and explained how I could obtain my military discount.

They pretty much have a large range of inventory that is readily available.

Shirley was great!!!

I use Apple pay on my phone for all my shopping because I do not have to carry any cards and can see my itemized statements on the phone instantly any time. While they had a Great friendly staff I probably will NOT be going back without Apple Pay.

We happy buy home depot

First, there is always someone around to help. I go to the lumber dept to get boards cut & there is always someone back there ready to help. Today Jared was back there and immediately asked if I needed help finding anything. I said no but I’d be back to get the boards cut once I got them in my cart. He said he could do that for me & when I got to the saw he was ready to help. Cut the boards, made sure I had the ends with the price tags on them for check out, and I was on my way. He was super friendly & helpful.

I recently made a purchase from this Home Depot location. The employees were very helpful... helped me locate the items I came for and were willing to offer advise and suggestions on the projects I am tackling. Great store!

This particular Home Depot has been an exceptional store in every respect and our most recent shopping experience was stellar. From my phone call to getting help at the store by several employees, especially Garrett and Craig, it was apparent that every staff member has consistent high morale, exceptional expertise, and an engaging and caring approach to helping every customer.

find everything wood side that i always need and they also helped me to cut the wood so it can fit in my car

Other Home Depot’s closer but shop here because staff is so knowledgeable, courteous, and friendly.

These guys go above and beyond, making this a super pleasant shopping experience, particularly in the Garden Center. Ask for Mike, he is a customer's best friend!

Cashier Michell went the extrample in help and knowledge

The person That was my cashier was rude and practically called me a liar when I Told her I got my military discount yesterday and she said she couldn't figure out what I was supposed to get a discount on. Some of the items were not eligible for discount which was understandable but i got no discount as a veteran.

I’m not the person to play the race card, however certain things are just in plain sight. I spent a little over $500 last night for cleaning supplies & small upgrades for my airbnbs. While at self checkout the sales associate by the name of Angie proceeded to ask questions in which I initially thought was casual conversation until I realized she wasn’t paying attention to my replies, it was a decoy to move closer & watch me scan every item I had in my cart. She didn’t make eye contact with me, her eyes stayed on the cart…she also repeated questions which was confirmation she wasn’t listening to my answers. I know stores have problems with theft, I’ve worked in retail so I get it. However, that doesn’t warrant making customers feel targeted because they are a person of color. It was very obvious what she was doing & very disappointing. Please speak with her & send her to training to avoid this happening to someone else in the future…

I visited the Athens store hunting for a cleaning product they ended up not having. Savanna at the service desk came up with an alternative solution and was VERY friendly and helpful. It was a great customer experience, definitely need more people with energy and a positive disposition like Savanna!

I was looking for a charger for a Ryobi battery. The item was out of stock , but a friendly employee helped me order the charger online and it was a better buy!! I got 2 chargers and another battery for only $79!! It was delivered within 24 hours! I am so impressed!!

Plenty of staff meandering around store, however when approached they refuse to help, and tell you to get items from the garden shop yourself and bring to self checkout. They refuse to help elderly or pregnant women with heavy items or assist in any way with self checkout.

I went in the store clueless on how to make a clothesline. Woody walked me through my project step by step. He made suggestions on something I hadn’t thought about.

The Athens Home Depot consistently has the great customer service and has never been out of stock.

The staff at this store are always ready to go the extra mile to make sure my shopping experience is a good one

Every time I shop there I'm happy when I leave,because of the quickness of the pro desk to get me in and out with my materials

I always have great customer service at this store and the employees are always friendly and helpful.

Just. bought a fridge. Good experience

Employees assisted in locating items and explaining warranties, etc.

After years of going to the competition, I came to Home Depot because what I needed wasn’t available across the street. But there were so many helpful employees and I was treated so well, I’ll check Home Depot first from now on.

Jared at the Epps Bridge location has excellent customer service skills and is very knowledgeable of Home Depot products. It is refreshing to visit a store and work with experts that are happy to help you make an informed decision on larger purchases.

Went in and placed a large landscape material order for delivery. Gentleman was very helpful and helped me save some money.

I was impressed by the staff throughout this location I was stopped and asked if I needed help by many different employees during my visit. Ali B at the self check out was also super sweet and made sure I found what I was looking for and helped me scan my items as they were a bit awkward.

Lisa who normally works in appliances but was helping out in plumbing was very helpful and SUPER NICE