#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)220-1404

Rental Center

(904)220-1410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12721 Atlantic Blvd

Jacksonville, FL 32225

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 870 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (870)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 870 reviews
OUTSTANDING CUSTOMER SERVICE!!! If you would know anything about grills, Eric is your guy.
OUTSTANDING CUSTOMER SERVICE!!! If you would know anything about grills, Eric is your guy.
by
  • Verified Purchase
  • Recommended
What great people work at HD Made an emergency refrigerator purchase so easy Christmas miracle!...
What great people work at HD Made an emergency refrigerator purchase so easy Christmas miracle! I will never shop LOWES again!!!!!
by
  • Verified Purchase
  • Recommended
Home Depot here always has exactly what I need for all my Landscaping and has the best customer s...
Home Depot here always has exactly what I need for all my Landscaping and has the best customer service and it's not seeing a familiar face every time I come she keeps the atmosphere happy friendly and does an excellent job great Garden Center
by
  • Verified Purchase
  • Recommended
Excellent service by the pluming department and cashiers.
Excellent service by the pluming department and cashiers.
by
  • Verified Purchase
  • Recommended
Generally my go-to HD. Usually good service although sometimes tough to find people working the ...
Generally my go-to HD. Usually good service although sometimes tough to find people working the floor who can provide assistance (i.e. too few employees on the floor). Rental center has always been very helpful.
by
  • Verified Purchase
  • Recommended
Good
Good
by
  • Verified Purchase
  • Recommended
The employees hare are always friendly and helpful, although I wish there were more of them.
The employees hare are always friendly and helpful, although I wish there were more of them.
by
  • Verified Purchase
  • Recommended
WE ALWAYS ARE ABLE TO FIND WHAT WE NEED IN YOUR STORE. THANK YOU
WE ALWAYS ARE ABLE TO FIND WHAT WE NEED IN YOUR STORE. THANK YOU
by
  • Verified Purchase
  • Recommended
This is my main store I go to and each and every time I come here it is an amazing experience the...
This is my main store I go to and each and every time I come here it is an amazing experience the people here are friendly outgoing and energetic people striving to make you experience a better time.
by
  • Verified Purchase
  • Recommended
Staff is very helpful, cashiers are friendly
Staff is very helpful, cashiers are friendly
by
  • Verified Purchase
  • Recommended
Customer service representative Steven made my day
Customer service representative Steven made my day
by
  • Verified Purchase
  • Recommended
In my opinion, the Girvan rd location is on the ball, especially the Pro desk. The desk is suppor...
In my opinion, the Girvan rd location is on the ball, especially the Pro desk. The desk is supported by experienced associates who can answer most questions. Even when they are busy (6.30 to 8.30 am) they always have a smile and get you through and out the door. Great job
by
  • Verified Purchase
The store is well stocked and clean, the employees are cheerful and friendly and the buying/retur...
The store is well stocked and clean, the employees are cheerful and friendly and the buying/returing experiences are always good.
by
  • Verified Purchase
  • Recommended
Went in for a washer and dryer. I had done my research but still could not make a decision. The...
Went in for a washer and dryer. I had done my research but still could not make a decision. The individual assisting us was patient and listened to what I wanted. She was very knowledgeable and knew what I was talking about. She helped me make the decision I knew I needed to make all along. Thank you Home Depot!
by
  • Verified Purchase
  • Recommended
Knowledgeable staff. Warm and friendly atmosphere.
Knowledgeable staff. Warm and friendly atmosphere.
by
  • Verified Purchase
  • Recommended
Donna in appliances was super patient and price matched from another store.
Donna in appliances was super patient and price matched from another store.
by
  • Verified Purchase
  • Recommended
There is one cashier who I always look forward to seeing at the Girvin Homedepot 6365. Her na...
There is one cashier who I always look forward to seeing at the Girvin Homedepot 6365. Her name is Kim and has been working as a Cashier in the Garden Cash Register for many years. She is always friendly and helpful to everyone. Alway has a smile and greets everyone no matter what. A Sunshine of Cheerfulness!!!! Her cashier code on the receipt is SUK
by
  • Verified Purchase
  • Recommended
Home Depot is my to go place for all my home improvement needs!
Home Depot is my to go place for all my home improvement needs!
by
  • Verified Purchase
  • Recommended
I have been in this store several times to purchase items and never had a store employee greet me...
I have been in this store several times to purchase items and never had a store employee greet me with the friendly attitude that Kim displayed today.
by
  • Verified Purchase
  • Recommended
Your store is simply the best of the best
Your store is simply the best of the best
by
  • Verified Purchase
  • Recommended
Was at Home Depot 12721 Atlantic Blvd The store is always very neat with items well organized fro...
Was at Home Depot 12721 Atlantic Blvd The store is always very neat with items well organized from the exterior for the plants as well as inside. Am always impressed when I visit your store!
by
  • Verified Purchase
  • Recommended
customer service is superior to competitor just down the street. Both stores have similar items ...
customer service is superior to competitor just down the street. Both stores have similar items but the customer service will keep me coming back to Home Depot
by
  • Verified Purchase
  • Recommended
The parking lot was well shaded with large trees, since it was about 90 degrees outside. We parke...
The parking lot was well shaded with large trees, since it was about 90 degrees outside. We parked our vehicle in the shade and it was not 150 degrees inside when we left. All sales associates were friendly and helpful. Cashier was great. Thank you.
by
  • Verified Purchase
  • Recommended
The only reason I do not recommend this store is for large purchases ie...refrigerators. My refr...
The only reason I do not recommend this store is for large purchases ie...refrigerators. My refrigerator was delivered with a damaged door hinge. The delivery driver was in such a hurry, he was pushing it in place with packing still on the back. They left so fast I did not have time to do a full inspection. Found the damaged hinge, called Home Depot and they pushed me to LG support. I filed a service call with LG, and they say 3-5 business days I will be contacted....9 business days later still no contact. This is by far the worst post purchase experience I have ever had. I want to return this refrigerator now, but am sure that will be like sailing across the Atlantic in a paddle boat.
by
  • Verified Purchase
I always enjoy walking into this store. The energy is positve and the staff is great to work wit...
I always enjoy walking into this store. The energy is positve and the staff is great to work with!
by
  • Verified Purchase
  • Recommended
The store employees are very helpful. Home Depo on Atlantic and Girvin as well as the one on Sou...
The store employees are very helpful. Home Depo on Atlantic and Girvin as well as the one on South 3Rd street and JTB in Jax Bch have some of the most friendly workers. They look to help customers who appears to be lost. They volunteer to help in loading with a smile on their face.
by
  • Verified Purchase
  • Recommended
Love the crew who work in electrical! Yes I would recommend this location to my family and my fr...
Love the crew who work in electrical! Yes I would recommend this location to my family and my friends.
by
  • Verified Purchase
  • Recommended
Customer service at this branch was outstanding. Barbara in Electrical is defiantly somebody you...
Customer service at this branch was outstanding. Barbara in Electrical is defiantly somebody you want to ask for help because of her knowledge and how helpful she is. I was over the moon with her help. No she is not a relative, and this is an honest review from a real customer.
by
  • Verified Purchase
  • Recommended
Wonderful customer service. Associates very knowledgeable.
Wonderful customer service. Associates very knowledgeable.
by
  • Verified Purchase
  • Recommended
Most employees were friendly and would point me in the right direction for the product I needed, ...
Most employees were friendly and would point me in the right direction for the product I needed, but Chad took my list and guided me down each aisle to find the specific item I needed. When there was a variety of choices, he made suggestions for which item would be the best for me. Chad should train others in the skill of excellent customer service!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 870 reviews

Nearby Stores

Find Another Store

9520 Regency Square Blvd N

Jacksonville, FL 32225

4.58 mi

Rental Center

(904)855-3100

Pro Service Desk

(904)855-3130

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

3790 Third Street South

Jacksonville Beach, FL 32250

6.57 mi

Rental Center

Pro Service Desk

(904)270-0702

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

9021 Southside Blvd

Jacksonville, FL 32256

9.64 mi

Rental Center

(904)363-8414

Pro Service Desk

(904)363-8400

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm