#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)220-1404

Rental Center

(904)220-1410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12721 Atlantic Blvd

Jacksonville, FL 32225

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Customer Store Reviews

  • 4.7 out of 870 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (870)
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Showing 1-30 of 870 reviews
Employees not too interested in helping.
I wish Home Depot would put in better lighting. Stores have always been dark. I was going to buy a washer but was told "everyone was at a meeting". So I went somewhere else and bought the washer.
by
    • Recommended
    New fridge delivered on time and in perfect condition
    Our 19 year old fridge stopped working. No complaints about 19 years! Heather in the appliance department helped us find the perfect replacement during a busy holiday weekend. It’s hear already and working great.
    by
      • Recommended
      Great Store
      A nice clean and safe store. Generally has ample stock of the items we needed. Many helpful employees.
      by
        • Recommended
        not great its O K
        Coupons policy not good
        by
          • Recommended
          Not slacking I service
          Found the product I need and I was taught how to use the HomeDepot.com from Charles the cashier
          by
            • Recommended
            Best Store to purchase washer and dryer
            The store was clean. The employee was very helpful. She was a delight to work with. Her name was Heather Pickens.
            by
              • Recommended
              Cashier
              Stephanie was awesome! Wonderful customer service and experience
              by
                Do not use HD's installation service: Delta Mechanical.
                They charged me for parts they did not install and 2 weeks later added another $190 charge they cannot identify. They refuse to refund any of that.
                by
                  Excellent and Quality Material; equipment and Lumbers
                  I constantly buy from Discount lumber carts. Daily check on it and buy most items.
                  by
                    • Recommended
                    Happy customers leave the Atlantic & Girvin store #6365
                    Employees know where products are located & are courteous to customers!
                    by
                      • Recommended
                      Product & Staff
                      Just got our LG dryer and washer on the appointed delivery date / time. Tested both and wife is super happy. The delivery crew didn't waste time and were fast installing both appliances.
                      by
                        • Recommended
                        Very helpful employees!
                        Sometimes I will walk into a store and you can’t find a single person to help you. But not at this store. There were employees everywhere stocking shelves greeting customers and available at a moments notice to help.
                        by
                          good for pool deck cleaner to remove dirt and black mold very quickly!
                          reccomended by relative and so pleased with the results !
                          by
                            • Recommended
                            Customer service is the Key
                            I recently went to the Girvin Home Depot to use the automatic key making machine. My key got stuck in the machine. Several employees attempted to help without luck; we could not reach the key making company. Then Shayne calmly came over, unplugged the machine without saying a word...and the key came out! He was calm, cool, collected and humble in the face of my praise. Simple but genius!
                            by
                              • Recommended
                              Great Customer Service
                              I am always treated well at this store!
                              by
                                • Recommended
                                exchange program !!
                                my exchange enabled me to purchase much needed other items.
                                by
                                  • Recommended
                                  Mansplaining in the power tools aisle
                                  If I could give this review zero stars I would. This was the WORST shopping experience I ever had. Im a young female and asked an employee to unlock the drills because i wanted to buy the one my electrician friend recommended to me when another employee came up and asked why I needed a drill and what it was needed for (in a condescending tone, not helpful tone). The 2 employees then went into mansplaining to me that I shouldn't need a drill...That i should have friends for that, that I must've hit the lottery if I could afford a Milwaukee drill (which was on sale and only $30 more than the basic one they said i should get)..I feel verbally assaulted with everything they said to me. They commented on my skill set / abilities, salary, and usage of the drill and completely made me feel embarrassed for even asking for help. They made me feel like I was wasting their time. I was so in shock I didn't even get their names and rushed out of the store with the items I purchased. I won't be shopping at this location again and hopefully...as a woman...I can figure out how to use this drill (because apparently it's beyond my abilities as a young female trying to get projects done).
                                  by
                                    Brianna (excellent employee)
                                    Not often that you have a good experience at any store anymore but Brianna was helpful at almost closing time. She helped me find the items that I needed and also was very pleasant when checking me out with 3 troublesome kids.
                                    by
                                      • Recommended
                                      Knowledgeable & Friendly Associates!
                                      I frequent this store on a almost-daily basis and each time for the most part the associates are always knowledgeable & friendly!
                                      by
                                        • Recommended
                                        Horrible customer service
                                        I was unable to get an employee to help me. The cashier was very unprofessional n refused to respond to my questions!
                                        by
                                          Great overall experience
                                          People are so courteous! Overall, pleasant, awesome experience from the minute, I get in the store, until I checkout and leave!
                                          by
                                            • Recommended
                                            Best Home Depot
                                            Stan and Darren went above and beyond helping me buy new locks for my house. Everyone was helpful and friendly. I will be shopping here for years to come.
                                            by
                                              Reliable and Dependable
                                              I have always been coming to Home Depot for all of my home improvement needs. The products and services are dependable and the staff are wonderful!
                                              by
                                                • Recommended
                                                GREAT STAFF
                                                We initially worked with a woman (don't remember her name), she was excellent and as her shift ended, Gracie took her place. Both ladies were extremely helpful and patient, as my Husband and I were in the store for 3 hours asking questions regarding our appliance purchase. We appreciate the help and left extremely satisfied with the customer service we received as well as our purchase. Thanks ladies!
                                                by
                                                  • Recommended
                                                  Awesome Customer Service
                                                  A great shopping experience from the moment I entered the store and check-out. Professional and courteous employees throughout the store. Every time I stopped and appeared as if I was lost and needed assistance, someone appeared (on 3 occasions) Thank you for a wonderful shopping experience and although I live very close to the Lem Turner location, I will definitely make the Regency & Atlantic locations my favorites.
                                                  by
                                                    • Recommended
                                                    EXCELLENT TEAM WORK!
                                                    MY CAR WAS VANDALIZED AND THEY HELPED ME
                                                    by
                                                      • Recommended
                                                      Love this store!
                                                      The staff are informed and friendly. Clean facility
                                                      by
                                                        • Recommended
                                                        love home depot
                                                        great store to shop at for repair needs
                                                        by
                                                          Friendliest Store
                                                          Products simply do what are made to do,
                                                          by
                                                            • Recommended
                                                            Great location and always someone able to help out.
                                                            Great location and always someone able to help out.
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 870 reviews

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