#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)220-1404

Rental Center

(904)220-1410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12721 Atlantic Blvd

Jacksonville, FL 32225

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 870 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (870)
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Showing 1-30 of 870 reviews
A GREAT STORE WITH A GOOD GROUP OF EMPLOYEES WORKING THERE , MANY OF THEM HAVE BEEN THERE FOR 20...
A GREAT STORE WITH A GOOD GROUP OF EMPLOYEES WORKING THERE , MANY OF THEM HAVE BEEN THERE FOR 20 YEARS OR MORE, THAT HAS TO SAY SOMETHING FOR THE COMPANY THEY SEEM TO HAVE THE RIGHT PEOPLE IN THE RIGHT DEPARTMENTS AND THEY ARE VERY HELPFUL THE STORE MANAGER SEEMS TO BE WELL LIKED BY HIS STAFF AND IM SURE THAT HELPS THEM DO THERE JOBS BETTER GOOD JOB
by
  • Verified Purchase
  • Recommended
This store is need and clean and short wait time at the check out counters.
This store is need and clean and short wait time at the check out counters.
by
  • Verified Purchase
  • Recommended
I'm never disappointed when it comes to finding what I need in home improvement or maintenance at...
I'm never disappointed when it comes to finding what I need in home improvement or maintenance at this store. The associated are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
If you're in the market for household appliances (washers, dryers, refrigerators, etc.) see Appli...
If you're in the market for household appliances (washers, dryers, refrigerators, etc.) see Appliance Specialist Donna Hartzell at this store. She's extremely knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
Got all we need for gardening
Got all we need for gardening
by
  • Verified Purchase
  • Recommended
Staff are always friendly and willing to assist customers.
Staff are always friendly and willing to assist customers.
by
  • Verified Purchase
  • Recommended
I live by the Home Depot at Jacksonville Beach but shop at Girvin for customer service and more p...
I live by the Home Depot at Jacksonville Beach but shop at Girvin for customer service and more products..
by
  • Verified Purchase
  • Recommended
The store manager Rich is great. Cashier Jessica is awesome Jack, store associate, is a Jerk and ...
The store manager Rich is great. Cashier Jessica is awesome Jack, store associate, is a Jerk and should be fired! Jack was so disgusted that I ask to buy a riding lawn mower I had to get the store manager involved. Jack, store associate, went so far as to rip the plastic sale price numbers out of the metal sign in front of the mower, wadded them up, and said "your not getting it at that price". Jessica checked me out at the sale price and Rich Got the chain unlocked, found the other parts to the mower, and hooked me up. Thank you Rich and Jessica !
by
  • Verified Purchase
Just went in for fertilizer and grass plugs in the garden center and was greeted with great cust...
Just went in for fertilizer and grass plugs in the garden center and was greeted with great customer service
by
  • Verified Purchase
  • Recommended
Great and helpful staff. Great selections.
Great and helpful staff. Great selections.
by
  • Verified Purchase
  • Recommended
The paint counter is always very helpful with Dave Jose Melissa are excellent dedicated employees
The paint counter is always very helpful with Dave Jose Melissa are excellent dedicated employees
by
  • Verified Purchase
  • Recommended
I am always pleased with my experience at this location. The employees are so friendly and knowle...
I am always pleased with my experience at this location. The employees are so friendly and knowledgeable about the products and services.
by
  • Verified Purchase
  • Recommended
This store employees appear to enjoy their jobs. From the entrance on you are greeted with a frie...
This store employees appear to enjoy their jobs. From the entrance on you are greeted with a friendly hello, while others ask to be of assistance, even if you're not in their department. Restrooms have always been clean. Louis displayed great customer service and leadership. Management should be proud to have such and employee! Way to go Louis!
by
  • Verified Purchase
  • Recommended
I have always done a lot of shopping at this store as I have lived in this area for over 30 years...
I have always done a lot of shopping at this store as I have lived in this area for over 30 years. The people at this store do a good job.
by
  • Verified Purchase
  • Recommended
Pleasure to shop in
Pleasure to shop in
by
  • Verified Purchase
  • Recommended
Very helpful staff! Eager to help and very nice!
Very helpful staff! Eager to help and very nice!
by
  • Verified Purchase
  • Recommended
If you need an appliance, go see Donna at this location. She far exceeded our expectation! I plan...
If you need an appliance, go see Donna at this location. She far exceeded our expectation! I plan to return to this store, when I get ready to make the purchase for my other appliances.
by
  • Verified Purchase
  • Recommended
The store is clean, neat, well stocked and the employees are always willing to assist and go the ...
The store is clean, neat, well stocked and the employees are always willing to assist and go the extra mile. I am in the store 4-5 days a week and can always get in and out quickly.
by
  • Verified Purchase
  • Recommended
This was the first time ever I actually enjoyed shopping at a Home Depot, every associate made me...
This was the first time ever I actually enjoyed shopping at a Home Depot, every associate made me feel that they were to help me and I would definitely be returning to the store because of their friendly environment!!!
by
  • Verified Purchase
  • Recommended
Great and excellent store representative
Great and excellent store representative
by
  • Verified Purchase
  • Recommended
People are friendly and Knowledgeable.
People are friendly and Knowledgeable.
by
  • Verified Purchase
  • Recommended
Staff are friendly.Able to get assistance when needed.
Staff are friendly.Able to get assistance when needed.
by
  • Verified Purchase
  • Recommended
The Customer Service is outstanding. They always have what you need. Returns are simple with no...
The Customer Service is outstanding. They always have what you need. Returns are simple with no hassles. Been a loyal customer going on 30 years and 20 years or when they opened at this location.
by
  • Verified Purchase
  • Recommended
Returned two pipe joiners and one was open. Cashier accused me/my husband of switching out the p...
Returned two pipe joiners and one was open. Cashier accused me/my husband of switching out the product with our old one. Granted the plastic was open (which it would be because we had to take it out to try it and find out it didn’t work). And on top of that there was some corrosion. I told the gentleman that I had purchased the one that way - the day we got them we took a chance digging through a box of joiners because we were told assistance to the plumbing isle would be 15-20 minutes. I found one of the size we were thinking would work, and scrounging around we found the other- we needed a pair (opened, dirty on the floor). At the time I was not upset because I’ve had several returns/exchanges at Home Depot that we’re all hassle free and no problem at all. So I figured no big deal if we got the wrong ones. When trying to return these the cashier opened up the zipped bag they come in and said ‘it looks like you are trying to replace them. It looks used.’ I explained to him I had purchased them that way and he said ‘embarrassing. amazing what people will do’ and when I said ‘I understand what it looks like but it’s what I purchased here.’ And offered to just skip the whole return, he said ‘it doesn’t matter well just throw it away, we throw everything away because nobody will buy it’ to which I replied ‘well I bought this obviously imperfect product.’ I left it at that. Very embarrassed and upset of the accusation when this was all caused by Home Depot’s obviously cruddy product that was corroding before purchase, and disorganization that led me to choose to purchase it out of desperation
by
  • Verified Purchase
This was only my second visit to your store. I was impressed by the service and the organization...
This was only my second visit to your store. I was impressed by the service and the organization of the store. I will shop again with you based on my previous 2 experiences shopping at this location.
by
  • Verified Purchase
  • Recommended
This is a good location. I always find what I need and the employees are helpful and interested.
This is a good location. I always find what I need and the employees are helpful and interested.
by
  • Verified Purchase
  • Recommended
Friendly, helpful place to shop
Friendly, helpful place to shop
by
  • Verified Purchase
  • Recommended
Excellent customer service, easily found items
Excellent customer service, easily found items
by
  • Verified Purchase
  • Recommended
The store was clean and the products were easy to find. If you need any help with remodeling a ba...
The store was clean and the products were easy to find. If you need any help with remodeling a bathroom or kitchen, Ms Stephanie is very smart, knowledgeable about the process, and happy to help out anyway she can. She is the BEST employee I've seen in years!
by
  • Verified Purchase
  • Recommended
Did you find the products you were looking for easily? YES! Were you able to get assistance if yo...
Did you find the products you were looking for easily? YES! Were you able to get assistance if you needed it? yes! Was the store clean? quite clean Were our associates friendly and helpful? Yes!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 870 reviews

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