#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(937)431-7334
Tool & Truck Rental(937)431-7340
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3775 Presidential Dr
Fairborn, OH 45324
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Customer Store Reviews

  • 4.5 out of 462 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (462)
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Showing 1-30 of 462 reviews
Extremely knowledgeable, courteous, and helpful staff, especially Sale Cashier Adam!
Sale Cashier Adam patiently assisted me with registering my veteran status. I salute Home Depot for supporting those who serve and have served. He also assisted with ringing up some purchases, the SKUs for which I was unfamiliar. His excellent service reflects a superb store training and leadership culture at store 3855!
by
    • Recommended
    Found what I needed
    If what I needed was not in the store, it was available on line. It was delivered to my door in 3 days!
    by
      • Recommended
      Great Performance
      I am so happy with my purchase and the help I received at this Home Depot store.
      by
        • Recommended
        Very nice store
        Store was extremely clean and organized. Employees super friendly and helpful!
        by
          • Recommended
          One worry free trip to Home Depot!
          I bought these tiles 2 months ago trying to match tiles I already had. They did not sufficiently match and Home Depot graciously accepted the return.
          by
            • Recommended
            Well played guys!
            Everyone in the store was actually great, which is kinda rare! The checkout girl Sofia was extremely helpful and had an excellent attitude in general!!
            by
              • Recommended
              Great store
              Associates were all very helpful and friendly
              by
                • Recommended
                Customer service
                Had issues getting replacement lids for HDX products. Adam in customer service, went above & beyond to help with the situation!
                by
                  • Recommended
                  Beavercreek OH Home Depot
                  all good at the Beavere Creek, OH Home Depot
                  by
                    • Recommended
                    Great experience
                    Charles in appliances was very knowledgeable and friendly. The other big box store couldn't get the stove we wanted until at least 4 months out and wanted all the money up front. We will get the same stove from Home Depot in about two weeks.
                    by
                      • Recommended
                      Great customer service
                      Extremely helpful and nice
                      by
                        Great team of workers
                        We bought a item sometime back…had to bring back Replaced without any problem..Adam was the cashier.?very helpful
                        by
                          Home Depot made moving easier
                          From large appliances (free delivery), paint, light fixtures, countertops and varies odds and ends - This store made my new home so much better
                          by
                            • Recommended
                            Appliance Shopping
                            My wife and I went in to look at washers and were very pleased with the customer service of Charles in appliances. His knowledge and explanations of products and manufacturers most definitely contributed to our decision and choice of product purchase. He was professional, courteous and very friendly. I would recommend anyone I know who is in the market for a new washer to seek out Charles.
                            by
                              • Recommended
                              Great and weak features
                              Great feature the employee couldn't have been better. He was very helpful The Weak feature was they asked for help to load the items and no one came to help. I had to walk back into the store to once again request help. That was unacceptable.
                              by
                                • Recommended
                                Store is always fully stocked and great customer service
                                Beavercreek store always has products in stock and everyone is always very helpful whenever we have had questions. We also get the same great service at the Washington Court House location.
                                by
                                  • Recommended
                                  Excellent customer service
                                  I walked into Home Depot today thinking I would find exactly what I needed and ended up needed PVC cut into a million different pieces. I thought that Mr GT would stick the pieces through a saw but he actually took the time to hand cut the pvc pipes with pvc cutters. I appreciate the time and effort that GT made to make each cut accurate and straight. As well as the effort to connect with his customers. He asked about my project and was genuinely human in a time and age where most people don’t seem to care.
                                  by
                                    • Recommended
                                    Wonderful clerk
                                    I just met a wonderful clerk that is happy greeting her customers like me. She was so friendly, a people person.
                                    by
                                      • Recommended
                                      Wonderful Experience
                                      I always shop at the Fairborn Home Depot . I have always had a great experience. The items, the customer service and the prices is very important to me. It has never disappoint me.
                                      by
                                        • Recommended
                                        Handywom
                                        One thing I will always say about the Beavercreek store is that all associates have been very nice and willing to go the extra mile.
                                        by
                                          • Recommended
                                          Sometimes I find a better product and for a lower price.
                                          Been going to HD for a long time and glad I have options.
                                          by
                                            • Recommended
                                            Ryobi Leaf Blower=Excellent Battery Life/Power
                                            I bought this leaf blower 12-18 months ago. I am so impressed by the battery life. It sat in my garage all winter (OH) and it started right up yesterday. Really happy with the power from it as well.
                                            by
                                              • Recommended
                                              They've Become a Lot Better
                                              A few years ago (pre-pandemic) this store was dark and messy. Today, it's more vibrant and the employees look happy to see you,
                                              by
                                                • Recommended
                                                Appliance shopping.
                                                My wife and I ordered a refrigerator from Home Depot in Beavercreek Ohio.The sales rep Charles was a real pleasure to work with. Very knowledgeable and friendly. Explained everything about the refrigerator and the delivery.
                                                by
                                                  • Recommended
                                                  Fast service from the cashier Jessica and she went above and beyond to help me find what I needed
                                                  I bought a few products from this store ànd I'm very satisfied
                                                  by
                                                    • Recommended
                                                    Always willing to help customers find what they're looking for
                                                    I do wish I had a bought my refrigerator from Home Depot I would have but I did not.
                                                    by
                                                      • Recommended
                                                      Very nice and friendly workers clean store
                                                      by
                                                        • Recommended
                                                        great experience
                                                        Bought my flowers to plant for Mother's Day
                                                        by
                                                          • Recommended
                                                          EMPLOYEES EVIDENTLY NEED SOMETHING TO DO
                                                          Saw many employees at this store milling around and STARING AT THEIR PHONES. They evidently don't have enough to do there. No one asked me if I needed assistance.
                                                          by
                                                            • Recommended
                                                            Great washer but don't bother getting them to install it...install it yourself
                                                            they people who came to install our new washer didn't put the drain clip inside was not properly placed, they put the supply hoses were put on the wrong temperature lines, and those same hoses where not tight enough. Also they never leveled the machine. All of these issues lead to leaking around the base and loud clanking noises....all of which my husband was able to fix when he got home from work....in essence they were useless and caused more aggravation after an already anxiety producing experience (the reason we got a new one was our washer broke and flooded the basement.
                                                            by
                                                              Showing 1-30 of 462 reviews

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