#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(937)431-7334

Rental Center

(937)431-7340

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3775 Presidential Dr

Fairborn, OH 45324

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Customer Store Reviews

  • 4.5 out of 486 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
Customer service
Had issues getting replacement lids for HDX products. Adam in customer service, went above & beyond to help with the situation!
by
    • Recommended
    Beavercreek OH Home Depot
    all good at the Beavere Creek, OH Home Depot
    by
      • Recommended
      Great experience
      Charles in appliances was very knowledgeable and friendly. The other big box store couldn't get the stove we wanted until at least 4 months out and wanted all the money up front. We will get the same stove from Home Depot in about two weeks.
      by
        • Recommended
        Great customer service
        Extremely helpful and nice
        by
          Great team of workers
          We bought a item sometime back…had to bring back Replaced without any problem..Adam was the cashier.?very helpful
          by
            Home Depot made moving easier
            From large appliances (free delivery), paint, light fixtures, countertops and varies odds and ends - This store made my new home so much better
            by
              • Recommended
              Appliance Shopping
              My wife and I went in to look at washers and were very pleased with the customer service of Charles in appliances. His knowledge and explanations of products and manufacturers most definitely contributed to our decision and choice of product purchase. He was professional, courteous and very friendly. I would recommend anyone I know who is in the market for a new washer to seek out Charles.
              by
                • Recommended
                Great and weak features
                Great feature the employee couldn't have been better. He was very helpful The Weak feature was they asked for help to load the items and no one came to help. I had to walk back into the store to once again request help. That was unacceptable.
                by
                  • Recommended
                  Store is always fully stocked and great customer service
                  Beavercreek store always has products in stock and everyone is always very helpful whenever we have had questions. We also get the same great service at the Washington Court House location.
                  by
                    • Recommended
                    Excellent customer service
                    I walked into Home Depot today thinking I would find exactly what I needed and ended up needed PVC cut into a million different pieces. I thought that Mr GT would stick the pieces through a saw but he actually took the time to hand cut the pvc pipes with pvc cutters. I appreciate the time and effort that GT made to make each cut accurate and straight. As well as the effort to connect with his customers. He asked about my project and was genuinely human in a time and age where most people don’t seem to care.
                    by
                      • Recommended
                      Wonderful clerk
                      I just met a wonderful clerk that is happy greeting her customers like me. She was so friendly, a people person.
                      by
                        • Recommended
                        Wonderful Experience
                        I always shop at the Fairborn Home Depot . I have always had a great experience. The items, the customer service and the prices is very important to me. It has never disappoint me.
                        by
                          • Recommended
                          Handywom
                          One thing I will always say about the Beavercreek store is that all associates have been very nice and willing to go the extra mile.
                          by
                            • Recommended
                            Sometimes I find a better product and for a lower price.
                            Been going to HD for a long time and glad I have options.
                            by
                              • Recommended
                              Ryobi Leaf Blower=Excellent Battery Life/Power
                              I bought this leaf blower 12-18 months ago. I am so impressed by the battery life. It sat in my garage all winter (OH) and it started right up yesterday. Really happy with the power from it as well.
                              by
                                • Recommended
                                They've Become a Lot Better
                                A few years ago (pre-pandemic) this store was dark and messy. Today, it's more vibrant and the employees look happy to see you,
                                by
                                  • Recommended
                                  Appliance shopping.
                                  My wife and I ordered a refrigerator from Home Depot in Beavercreek Ohio.The sales rep Charles was a real pleasure to work with. Very knowledgeable and friendly. Explained everything about the refrigerator and the delivery.
                                  by
                                    • Recommended
                                    Fast service from the cashier Jessica and she went above and beyond to help me find what I needed
                                    I bought a few products from this store ànd I'm very satisfied
                                    by
                                      • Recommended
                                      Always willing to help customers find what they're looking for
                                      I do wish I had a bought my refrigerator from Home Depot I would have but I did not.
                                      by
                                        • Recommended
                                        Very nice and friendly workers clean store
                                        This customer chose to rate the product and not provide text.
                                        by
                                          • Recommended
                                          great experience
                                          Bought my flowers to plant for Mother's Day
                                          by
                                            • Recommended
                                            EMPLOYEES EVIDENTLY NEED SOMETHING TO DO
                                            Saw many employees at this store milling around and STARING AT THEIR PHONES. They evidently don't have enough to do there. No one asked me if I needed assistance.
                                            by
                                              • Recommended
                                              Great washer but don't bother getting them to install it...install it yourself
                                              they people who came to install our new washer didn't put the drain clip inside was not properly placed, they put the supply hoses were put on the wrong temperature lines, and those same hoses where not tight enough. Also they never leveled the machine. All of these issues lead to leaking around the base and loud clanking noises....all of which my husband was able to fix when he got home from work....in essence they were useless and caused more aggravation after an already anxiety producing experience (the reason we got a new one was our washer broke and flooded the basement.
                                              by
                                                Excellent customer service
                                                I purchased an LG dishwasher at the Beavercreek Home Depot. Charles 5 was extremely helpful and thoroughly explained what to do once my dishwasher arrived to activate the 5-year extended warranty.
                                                by
                                                  • Recommended
                                                  floor representatives are GREAT!
                                                  Flooring staff (esp Theresa) are knowledgeable and helpful. Coworkers respectfully helped with our purchase. The Manager that I worked with earlier in the week was not helpful and I was not going to return to the store. The flooring representatives saved our business and we will be coming back .
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    Everyone was very helpful!
                                                    by
                                                      • Recommended
                                                      Great Store!
                                                      Tay in the paint department was a great help from paint color to overall good customer service with everyone standing for assistance.
                                                      by
                                                        • Recommended
                                                        Best place to buy major appliances
                                                        Great selection of washing machines! Fantastic prices! Bought the washing machine I wanted with al; the features we need. Looking forward to delivery! Excellent service!
                                                        by
                                                          • Recommended
                                                          well stocked
                                                          well-stocked. lumber prices suck though
                                                          by
                                                            • Recommended
                                                            Great service
                                                            When I shop and Home Depot, an associate is readily available to assist in finding the products I am looking for. Courtesy and respect are what I receive shop at your stores.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 486 reviews

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