Reviews for Cape Coral #268

Went to buy a piece of ceiling grid and it was no longer available in that store they don't keep it in inventory anymore, even though it said you had 45 in stock! Put it back in stock get the forefoot and two foot sticks of ceiling grid and put them the tail back into the store

Mens bathroom , poor lighting in large stall, no handsoap at stall sink, toilet seat loose Dirty ceiling vent. Rude cashier at self checkout, smart comments when trying to pay for propane tank exchange

The garden area improved tremendously from the last time I was there. Plants/ flowers are healthy, and look lively!

It’s disturbing to pull into Home Depot parking lot to see multiple groups of unlicensed workers waiting for someone to hire then.

I made a couple trips to purchase wood for shelving I was building in storage facility for work products and with the help of John he attended to my needs to get my wood cut to the sizes I requested both times I came in without hesitation and quickly to get me on my way. He was attentive to my request with a smile and a pleasure to work with.

We recently purchased an outdoor carpet for our lani.We met Bruce, who assisted us with cutting and wrapping the carpet. He measured the cut perfectly. I didn't need to modify the carpet to fit our space. We found him to be very personable and most helpful in selecting the best carpet for our need.

Bruce in the carpet area was very helpful and very informative and nice.

I needed certain items and had no problems getting them.

I was greeted by an associate who walked me to the department I was looking for. He handed me off to an associate who brought me to the product I was looking for, helping me made the decision about which tool I needed.

My experience was very good my salesperson Bud was very friendly.

Twice I went to have keys made and either the machine or the operator didn't produce a working copy to t a long costly drive to get nothing

Absolutely nobody to assist you! Lifted 3 shelving units by self, big metal framed. Was never asked if I need assistance in getting them into my vehicle. Had several aisles closed! No products on shelf’s. Over all, as always, just a terrible place to shop!

They all act like there to busy to help out i asked two people for help both said be rite back neither ever came back

Bought plastics anchors to mount items on the block wall. Achors crumbled and fell apart. Junk. Serverl items I have purchased from here have been junk. Try to shop other places.

Staff helped me through project. Gathered all the parts I needed

The delivery system for Home Depot is horrible. Avoid it if you can.

completing some late shutter installs for a windmitigation report. Homedepot always has the right product mix in a very clean, friendly, and professional environment.

I went in for spray paint (rattle can), blue painter's tape, Lysol spray cleaner and something else I can't remember. Ooops Lee Keire

I buy a lot of material from HD. generally have what I need. Well stocked and clean store. Could use a few more loaders on weekends. It would be nice if there was a pro xtra check out only register. Sometimes haven’t wait on a long line for all the diy’ers. As a builder, time is money, need to get in and out quicker. Overall very good store.

I want to praise Lori for an excellent job at the service desk. She was very helpful and patient and help me to get the things I needed that day. She made my visit to the store very satisfying. She does a great job goes above and beyond her job. She made my day

Upon returning it the return associate said they could open the box and measure the bowl so I would not have to worry about returning another wrong product. The plumbing department employee refused to open the box saying he did not want to. I left and went to another Home Depot where they understood my request and gladly opened and confirmed the height to be 19". Would I return to this particular Home Depot? Not for a plumbing product. Their service was crappy.

We are completing hurricane repairs and frequent HomeDepot for materials. Recently, we were using your customer service center and a gentleman named Spencer took care of us. He was proessional, polite, respectful, and helpful. Please know how valuable he is to us and our decision to purchase our products at your store.

We were wanting to paint our living room and visited our local Home Depot the employee in the paint department was so very helpful and professional. Our project turned out perfect thank you Home Depot

Since 1985 - I have purchased many appliances, Garden Supplies, Windows, Doors, lots of paint, Crafting materials, wood, shingles, etc. and the list goes on. I have never been a desgruntled shopper. Staff has always been great - even with their advice when needed.

Good - had the product I need in stock. They cut to size for free. Bad - the cuts were poorly done and inaccurate.

I ordered tile and installation for a small flooring job for a 6'x12" laundry room. The tile came and most tiles were broken. Installer took weeks to start install only to find the broken tiles and after that I was told I had to pay more money in order to schedule re-install because he had to move a washer and dryer 10' from the laundry room (I disconnected them) to the garage. Now I'm told I'll have to pay ADDITIONAL money for him to move them again! I paid the additional $139 to them in order to re-install, PLUS I was told there will be another fee to move washer and dryer AGAIN. I still have not heard back from Home Depot or the installer after over a week after paying their additional extortion(which I don't see in our contract). I will NEVER EVER use Home Depot for any project like this again

You never can find anyone to help you in this store and I have spent several thousand dollars in this store and it has gotten bad customer service.

Lack of staff, or they were in hiding, asked one man for help, and when turned to have tools unlocked he disappeared, took quiet some time find a server who was interested in assisting me. I found this in the past after I was injured in the store, no one helped me, a customer came t9 my aid, after that service seemed to improve, but now it back to poor service.

terrible service nobody cares poor management to say the least