#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(952)368-5404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

300 Pioneer Trail, East

Chaska, MN 55318

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 501 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
Jeff Knutson in Appliances is very knowledgeable and enthusiastic....you can tell he love his job...
Jeff Knutson in Appliances is very knowledgeable and enthusiastic....you can tell he love his job and can relate to the customers! What a valuable asset to your company!!!
by
  • Verified Purchase
  • Recommended
Many frustrating experiences in trying to find an associate to help in many departments.
Many frustrating experiences in trying to find an associate to help in many departments.
by
  • Verified Purchase
Great store
The help I received was very professional and the and the sales associate was very knowledgeable. l. Overall everything was a pleasant experience, even the cashier was helpful.
by
  • Verified Purchase
  • Pro
  • Recommended
100%
Best store ever Chaska home depodepot I've been going for years and will always go back
by
    • Recommended
    Great customer service!
    Bob in the carpet dept. went above and beyond by finding an alternative measurement for our living room carpet that saved us hundreds of dollars. He was very friendly and thorough with our order. We couldn't be happier with the great service at this store!
    by
    • Verified Purchase
    • Recommended
    Great customer service!
    I've purchased many appliances at this Home Depot location over the years (along with flooring, doors\windows, etc.) and have always received exceptional customer service. The staff aren't simply there taking an order, they provide a consultative approach making great suggestions\recommendations based on my individual needs. I highly recommend the Chaska Home Depot!
    by
    • Verified Purchase
    • Recommended
    Great store experience
    Store is very neat. All staff extremely knowledgeable and helpful. Can find just about anything you need from gardening, cleaning supplies , building, outdoors.
    by
    • Verified Purchase
    • Recommended
    Wonderful Store Experience
    This is our "home" store. While I have been in many other Depots in the metro area and outside of Minnesota, I always feel like there's a bit of small town hardware store flavor with the one in Chaska. Maybe H D is a big box store but the store employees do their best to make us feel welcome. I like shopping at Chaska HD!
    by
    • Verified Purchase
    • DIY
    • Recommended
    great store
    The store was clean and I was able to find what I needed easily
    by
    • Verified Purchase
    • Recommended
    great service 99.9% of the time
    I bought a gallon of house paint to try on the house for color. Got the ok from the wife and went back to buy 15 gallons. No problem or so I thought . When I started painting my neighbor noticed that the color looked a little darker. Upon checking the cans Home Depot some how made the paint one shade darker. I thought I was going to have a big problem returning the paint . But, Wow the dept manager and the MOD/ Store manager took care of the problem and made up the right color. I go to Home Depot in Chaska and always get excellent service
    by
    • Verified Purchase
    • DIY
    • Recommended
    Great Service
    Nicki (not sure of spelling) in paint department gave EXCELLENT service and knowledge and was a great help with our paint dilemma. KUDOS to her, and to you for having her on staff.
    by
      • Recommended
      Custom Door Order
      Sean Saunders, Millwork Specialist from Chaska, MN was AWESOME with assisting us in ordering our custom doors, and other millwork. He was very friendly and helpful. THANKS SEAN!
      by
      • Verified Purchase
      • DIY
      • Recommended
      Carpetting Dept.
      Quality service, product and staff ! The staff at the Carpeting Dept. was greatly helpful from helping us find the right carpeting to setting up floor measurements to Making few adjustments with the billing department over the phone. They were extremely patient, friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      Excellent Customer Service
      Employees go out of their way to make your shopping experience easier.
      by
      • Verified Purchase
      • Recommended
      CS
      THE EMPLOYEES GO OUT OF THEIR WAY TO HELP YOU WITH ANY ISSUE THAT MIGHT BE PRESENTED. EXCELLENT CUSTOMER SERVICE (CS).
      by
      • Verified Purchase
      • Recommended
      Help with a project
      When I came in with a question on a project I was given several different options by the associate in the power tools area. He walked me through the pros/cons of the different ways & tools I could use to go about the project. Once I decided what to buy he made sure I had all the extra supplies I would need and even talked me through the process on how to "make it turn out better" which was appreciated.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Helpful employees
      Associate was able to provide information I needed to complete project.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Excellent Customer Service
      Everyone went out of their way to help my wife and I.
      by
      • Verified Purchase
      • Recommended
      Seek out Randy at Home Depot in Chaska
      When You get to the HD in Chaska, just ask for Randy. This guy is the most amazing person you will ever meet. He has helped for the last eight years on my home, and today he helped me on my Jeep. Yes, he helped me on my car. THIS guy knows his STUFF PERIOD. Dave Reedy Chaska MN
      by
      • Verified Purchase
      • DIY
      • Recommended
      Pleasant shopping experieance
      The store was very clean. When I have needed help in the past the employees were very helpful.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Great customer service!
      The employee service was great! They were there to offer assistance, but not overly pushy like in other department stores where customers are confronted in every aisle they walk in.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Great store and employees, will shop here again
      Great store and employees, will shop here again! I appreciate that Home Depot appreciates the service of Veterans! I will always be a loyal customer because of that Veteran support!
      by
      • Verified Purchase
      • DIY
      • Recommended
      Good Store
      Store is conveniently located; hours of operation allow sufficient time for shopping; not too many speciality items; lumber prices are quite steep.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Consistent good customer service
      Stores is always clean. Has a good assortment of products. Staff is friendly and helpful.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Professional help!
      It appears that all of the associates at the Chaska store are well-trained and like their jobs! They are friendly, knowledgeable and helpful and I would recommend shopping Home Depot for all your household projects.
      by
      • Verified Purchase
      • Recommended
      Excellent Store
      I needed to replace 2 storm doors. One of them is not a standard size. The employee in windows & doors helped me to place an order to get the doors that I needed. It didn't feel like he just wanted to make a sale. This Home Depot store has people who know what their doing so I was very impressed.
      by
      • Verified Purchase
      • Recommended
      Great store experience
      Went looking for a couple items - store staff asked me if they could help rather than me having to search for a person to help. And they walked me to my product in question!
      by
      • Verified Purchase
      • Recommended
      Always a good experience
      I depend on this store for all my lawn needs as well as home products. Always a good experience and a fun place to shop.
      by
      • Verified Purchase
      • Recommended
      Convientently located.
      Returns are easy. Store is conveniently located. Lumber department is decent. Need more knowledgable associates in some departments.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Good store
      Returns are easy. Store is conveniently located. Lumber department is decent. Need more knowledgable associates in some departments.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Showing 1-30 of 501 reviews

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