Reviews for Cropsey #1256

Everything I was looking for was in stock and the employees that dealt with me were helpful thank you

My experience with the cropsey ave store Was truly amazing I never came across such a nice sales person that helped us with. our purchase thank you Patrick

my shopping expierence was great

I'll go back to this store

Home Depot ATTEMPTED TO RIP ME OFF for $1500.00!

This store is very large and most of the times has exactly what I need in stock. The associates are very helpful, friendly and polite, especially the head cashier, Michael. I travel to get to this store rather than the one by my house but it is worth the trip

Kind, courteous and attentive was the vibe received from entering to checkout. Much appreciate the experience.

You guys are all awesome keep up the great work . Stay safe and thank you to Bee once again for her amazing customer service

I am not the person who usually spend time on rating products or writing reviews but particular person who wirks at that location and keep amazing me with exceptional professionalism and excellent customer service is Diane from return department. She is always very helpful and quick, you are not going to waist any time with her. She deserves promotion or may be should be training personal how to do the job. Thank you, Daine

Very rude cashiers.

ITS A HIT OR MISS BUT I GOT WHAT I CAME FOR

MY local Cropsey Ave. Home Depot ROCKS! Thank you ALL for being here during this crazy Covid thing! Well wishes to you all and your families!

very good customer service from Patrick ( home appliances ) section

This Home Depot is my favorite location. All the associates are so helpful and friendly. Merchandise is also very well organized. I’ve been in retail sales for almost 50 years and understand how important customer service and organization is. Sincerely, Isaac ,

I LIVE IN STATEN Island BUT THE HOME DEPOT NEAR MY HOME DIDNT HAVE WHAT I WAS LOOKING FOR. I RESEARCHED AND FOUND THAT CROPSEY AVENUE HAD MY ITEM. IT WAS A RIDE OVER THE BRIDGE BUT WAS WORTH THE TRIP. I WAS ASSISTED BY 3 EXCEPTIONAL EMPLOYEES. ROMAN, NATALIE, AND STACEY. THEY HELPED ME WITH ALL THAT I NEEDED. WOULD DEFINITELY RECOMMEND THE CROPSEY AVENUE STORE TO ANYONE LOOKING FOR GREAT CUSTOMER SERVICE.

good store and friendly people

I've spoken with 3 different employees all of them were nasty. Not helpful at all. I even asked one of them to walk to an aisle because I wasn't find a product but he ignored me.

good store

This store is very nice nd convenient the workers are very friendly nd like to help when u need .most off the workers knowledgeable about the product nd very helpful one off the best store in the area

Store is better staffed & better stocked than other home depots

Right off the belt, great store of home improvement with helpful staff

Parking area is good and staff Is very convenient

If you go to buy in this home depot, just be prepare to deal with unprofessional and discourteous security people, such as the security of your store called Franz. Most of the securities are friendly and polite, and the employees of the store some of them are also really nice and professional.

Nice Shopping experience

Very early I stop by and it was clean and neat not to mention a lot of people to help I like this store big time.

For once I had a good experience at this store. Usually you can’t find any one to help you. Diane who was at customer service was kind patient and very helpful.

Good Job

The shopping experience at Crospey Avenue in Brooklyn was incredible. I spoke with Tretin over the phone before I left the Valley Stream HD to see if they had a "warm grey W3015 kitchen wall cabinet" and he put me on hold for about 5min. They had the W1530 and I had to come in to make a special request order. What made this experience exception is that the attendee at the Valley Stream location appeared to not go over-and-beyond in assisting me.

I would recommend only if you know what you need and do not need assistance from a store associate. A hardware associate was talking to his friend when I needed a key to be copied. He was annoyed that I interrupted him. When I asked for a key to be made he said the machine was broken. I pointed out that there are 2 machines and how he knew which machine was needed before he saw my key. He began yelling “what’s the number, what’s the number”. I did not know what he was asking for. He said he needed the number for the key. I was perplexed. I have never been asked for a number when getting a key copied. The associate would always look at the key and figure out which key blank was needed. I asked if he had trouble seeing and then he begrudgingly tried to match my key to a blank key. Compared to me this was a big towering guy and I’m really short and it just added to the uncomfortableness of being yelled at by a store associate.

Store was clean , workers were friendly and helpful. Have had many issues with another Home Depot store so I came to this one and the difference is night and day. It is a bit further than my local home depot store but I will be making the drive due to the helpfulness and friendliness of the staff. At the other HD store they have attitudes and act as if I am inconveniencing them by asking for help but at Cropsy store I was greeted with smiles and asked if I needed help. They have some of the best customer service reps I have met.