Reviews for East Liberty #4136

The staff all have good attitudes and make an effort to help customers.

Most of the employees know the general areas where the products are. If an employee doesn’t know where a product is or knowledge of a particular product it would be very helpful if they could use their cell phone 📱 or call another employee to find out … Most employees that I encountered do this but not all …

Trish from pro desk was very helpful and patient she treated me as If I was family at the Home Depot. Thanks Trish

The carpet cleaner I brought is amazing 👏

There plants are healthy & so beautiful plenty to choose from.

They always have what I need

You had two different types and plenty of each. The one type was thick and cushy just what I needed to protect my dog from shaking his head, hitting the edge of the table and getting another concussion. Your staff was concerned and helpful with my purchase.

It took me a while to successfully complete the "find an employee scavenger hunt.". There were no buttons to press to call for help, no one walking the aisles to offer assistance, not even a cashier to ask because all the registers have been converted to self-service kiosks. So I had to hunt for my own stuff, ring it up myself, all while being surveilles by security cameras in every aisle. Home Depot: instead of installing Big Brother to ensure that no one is walking off with your goods, hire more people! If a live person is there, they can surveil me under the guide of being helpful and I'll actually appreciate the interaction and assistance. As it is, I feel like the entire modern day Home Depot shopping experience is designed to kick me in the shins and charge me $30.for the pain.

I have had a dog wipe it's nose on my back leg and another time a dog came up to me and stuck it's nose in my crotch. Real service dogs are OK cause they trained to be in public. If I get bitten, I'm suing. Folks use long leashes and when they are concentrating on a product, the dog runs widely around them.

For company purposes I am here up to 3/week. It's nice to get to know everybody because they are always cordial, friendly, attentive and helpful. And knowledgeable of the trades. Great place to shop.

The inventory matched my online search and when I needed help, customer service was more than satisfactory

I am a frequent costumer at this location. Very well stocked. Very knowledgeable and helpful personnel.

Been going here since I bought my duplex in 2008. This store is around the corner so it's super convenient. They usually have what I need. Check out is usually fast depending on what time you go.

Went in to check on a tool set that I had seen on a previous trip, but the runway with Holiday sales had been dismantled in East Liberty, so I asked a disinterested employee on where this item might be. It took me and my friend several minutes to locate the tool set, just thrown in amongst others. We actually found three, and they were no where near each other, nor anything marked for this item. Went to check out, and simply left, as this is the expected service there at East Liberty. Very unfriendly there, hence why I went to the Hampton Store yesterday, where I had a whole different experience

I don’t have time to write details, but this is the worst Home Depot location. Disorganized, terrible staff, and no improvement. I don’t recommend.

I've able to most items that I need to complete home projects. On the few occasions that I have needed assistance, the staff have always been and helpful.

Special thanks goes out to Leonard in the appliance department who provided excellent customer service with a smile.

Well I wanted tools out of the locked cage so I took picture of the QR CODE and waited for an associate. While I was waiting I asked a near by associate( he was setting up a new display) if this is what I needed to do to get a power tools out of the locked cage he said yes someone will be on their way shortly! Im like cool and walked back and waited a few minutes later(not sure how many) the same associate offered his assistant. (AND WHY COULDN'T OF HE DID THE SAME THING WHEN I ASKED HIM?????) So he basically wasted my time. He unlocked the cage and retrieved what I asked for and was on my way.

Our purchase of a major appliance was made easy by the prompt, professional, and personable assistance of the associate at the Home Depot in East Liberty. Our stove will be in our home in less than a week.

Assistance or generally not able to provide advice regarding selection of the best product for the customer. The customer has to do his or her own research before going to Home Depot.

Best qualified and informative staff compared to other Home Depot’s in the Pittsburgh area.

We are preparing for a major move and the variety and value of moving supplies is excellent. Staff are friendly and knowledgeable and quick to offer assistance

Very disappointed with the lack of service from this store. Trying to get air purifier, had to settle for what I could find on my own.

The associates are always helpful in finding different things or even asking if you need help as soon as you walk in the door. . If the item is not in the store it will help you with other ones that are the same or even see if they have it at other stores.

Location is convenient, but staff are not helpful, store js always messy and checkout lines are long.

Thanks miss Barb for a stellar service and your friendliness. You truly enjoy your job and serving people.

Fred is an amazing man. So friendly and helpful he reminded me of my dad.

Don't shop here- long lines, employees don't greet or thank you. No help available, either

There is never enough checkout options. You have to wait in line for self-service checkout. You have to wait in line to have someone ring you up.

Exactly why we need to