#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(260)497-4000
Tool & Truck Rental(260)497-4010
Store Hours
Mon-Wed: 6:00am - 10:00pm
Thu: 6:00am - 8:00pm
Fri: 6:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6235 Lima Rd
Fort Wayne, IN 46818
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Customer Store Reviews

  • 4.8 out of 511 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (511)
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Showing 1-30 of 511 reviews
Home Depot is the great store to get everything for your house.
by
    • Recommended
    average store
    items out of stock not impressed
    by
      Excellent experience
      Blind department, great experience was able with their direction make a decision
      by
        GREAT CUSTOMER SERVICE
        EMPLOYEES WERE READILY AVAILABLE TO ASSIST!!
        by
          • Recommended
          Survey
          We are renovating a house we go to Home Depot at least 5 to 10 times a week and we spend a lot of money. I enter every receipt for a chance to win $5000 gift card. I’ve been doing this for about four weeks now and I have not heard anything. does anyone ever win?
          by
            • Recommended
            Great store with great customer service.
            I have shopped at this store for years with rental service, flooring, gardening, and plumbing. And I am always amazed at the great service received!
            by
              • Recommended
              Fabulous Service!!!
              A shout out to Scott. He made our trip to Home Depot today so easy. He was called to help us and he was knowledgeable and friendly. He didn’t mind explaining how things worked and he answered all of our questions. Thank you Scott & Home Depot!!!
              by
                • Recommended
                Great Store and Staff
                I only wish this store was closer to my honme
                by
                  • Recommended
                  Great Store
                  Great Store, support in locating products, friendly associates.
                  by
                    • Recommended
                    Always Helpful and Friendly
                    While remodeling our kitchen we have gone to this store multiple times. Any time the associate did not know how to help me they immediately found someone who could. Each dept. we dealt with was professional and friendly and made sure we had everything we needed. We had to take a few things back (our error) and each time it was no problem. Very impressed.
                    by
                      • Recommended
                      Friendly and helpful
                      Cashier, Ann Marie was very helpful and friendly.
                      by
                        • Recommended
                        great service
                        Sho is an amazing customer service person in the flooring dept. in Ft. Wayne, Indiana friendly and very helpful. made what could have been a headache a very good experience. would recommend any one looking to put down new flooring give him a call and be ready for a very helpful young man to assist you in any way he can.
                        by
                          • Recommended
                          Great service very helpful!!
                          Great customer service
                          by
                            • Recommended
                            Clean store
                            Found exactly what I needed on the first visit
                            by
                              • Recommended
                              Great customer service
                              At times it could be hard to find an associate to help you. Other times they are readily available and very helpful.
                              by
                                • Recommended
                                Skylight refurbishment successful
                                I needed white paint to refurbish the wooden frame and ceiling adjacent to a skylight in my sunroom. I was pointed to the right Behr paint and the caulk that I wanted to use by a Home Depot associate in the paint aisle (name unknown). The fix-up turned out better than I imagined.
                                by
                                  • Recommended
                                  Great service
                                  Very helpful and insightful about my purchase, someone actually came up to me and asked me if I needed help and that doesn’t happen often at most stores
                                  by
                                    • Recommended
                                    Cashier Joyce Killin
                                    Went shopping at home depot.the cashier Joyce Killin was very courteous. Such a awesome attitude. We loved how nice she was.
                                    by
                                      • Recommended
                                      Not everyone is a contractor
                                      If you only want professionals in your stores, then changed the modal to a more wholesale club and keep us regular unskilled DIY's out of the way. I appreciate the lay out, lighting, selection, and set up, but feel ignored by staff if I am not wearing Carhart's.
                                      by
                                        Great customer service
                                        Answered questions we had, and very nice and friendly!
                                        by
                                          • Recommended
                                          Paint department
                                          Saul in the paint department is EXTRAORDINARY!!! He is always smiling and very knowledgeable about all paint products.
                                          by
                                            • Recommended
                                            Associates at the customer service/returns counter are GREAT!
                                            Had been working on a bathroom expansion and it took me about 5 weeks to do the job. I would be in early almost every morning to pick up materials and return the ones that I didn't need. D'Ante (spelling ?) and Theresa were usually there to take my returns. Had some frustrations over a Delta shower valve kit not having a pressure test cap (that the instructions indicated was part of the kit, but after checking two others in the store, none did, so that's a Delta problem) and some confusion over several Schlage electronic locks (that I mis-ordered), but both D'Ante, Theresa and all others involved during the timeframe were super. I was always a bit embarrassed to be returning items but they never hassled me or made me feel dumb.
                                            by
                                              • Recommended
                                              Customer service/cashier
                                              Ann Marie was our cashier and she was the most amazing person. So kind and friendly. Made my daughters day as well.
                                              by
                                                • Recommended
                                                Knowledgeable employees, professionals in orange
                                                Every time I go to home depot I know that what ever project I am on there is always someone who knows and gives great advice and support to complete it smoothly and professionally.
                                                by
                                                  • Recommended
                                                  Need Help in Store? NO PROBLEM
                                                  Great staff will help you out and there are plenty of them to go around. That's why I go to Home Depot!
                                                  by
                                                    I have purchased flower plants at this store before. Are Superior to others I purchased elseweher
                                                    I got some nice flower plants and the service was great. Friendly checkout person,
                                                    by
                                                      • Recommended
                                                      Great and excellent service!
                                                      I bought some 1 inch vinyl cordless blinds and Linda Chilcote helped me and making sure that I had the right color and size. as I was watching her do her job cutting the blinds I was impressed. Not only did she provide professional and excellent service for me the lady knows her job and how to do it. She even asked me to make sure I come back and I will because of the excellent service she provided to me. Now if we could get all the cashiers in the retail industry to be like Linda can you imagine what it would be like? And while I’m at it I would like to say an excellent word for Joyce she is an awesome cashier she’s very professional very courteous and loves to help you!
                                                      by
                                                        Excellent Customer Service!
                                                        Thank you for your exceptional service, Ann Marie! You made checking out with all of our home renovation materials easy. We appreciated your cheerful attitude.
                                                        by
                                                          • Recommended
                                                          Great features! wonderful prices
                                                          I really enjoy shopping here, place is very clean
                                                          by
                                                            • Recommended
                                                            My go-to spot
                                                            I’m always come here to Home Depot, because I feel that the prices are reasonable and the employees are friendly, knowledgeable, and professional.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 511 reviews

                                                              Nearby Stores

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                                                              Pro Service Desk

                                                              (260)920-7903

                                                              Mon-Wed: 6:00am - 9:00pm

                                                              Thu: 6:00am - 8:00pm

                                                              Fri: 6:00am - 9:00pm

                                                              Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm