Filter Reviews By:Rating, Profile, Gender, Age (527)
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Showing 1-30 of 527 reviews
Oct 17, 2020
The salespeople in major appliances were all friendly and efficient, especially Tricia Lamb. My c...
The salespeople in major appliances were all friendly and efficient, especially Tricia Lamb. My complicated problem was understood by Tricia, and we reached a successful conclusion with her help.
by
Verified Purchase
Recommended
Oct 7, 2020
Went in for an outdoor heater. Pamela was wonderful and found one for us. Even had a wonderful...
Went in for an outdoor heater. Pamela was wonderful and found one for us. Even had a wonderful young man load it into our car. Thanks Pamela! We will be back!
by
Verified Purchase
Recommended
Sep 23, 2020
The store was clean and well maintained. A lot of the cleaning products were not available.
The store was clean and well maintained. A lot of the cleaning products were not available.
by
Verified Purchase
Recommended
Sep 17, 2020
Great store. Always has any product we need.Neat, organized and clean. Differently from the Store...
Great store. Always has any product we need.Neat, organized and clean. Differently from the Store located in Santa Ana. They never have what we look for, store is very disorganized.
Warner location does a great job.
Thank you.
by
Verified Purchase
Recommended
Sep 6, 2020
never disappointed, if I need help, I don't have to go far to find it. All the employees are very...
never disappointed, if I need help, I don't have to go far to find it. All the employees are very helpful if i have any questions.
by
Verified Purchase
Recommended
Sep 2, 2020
This store is conveniently located to other stores where I also shop. The staff is always helpful.
This store is conveniently located to other stores where I also shop. The staff is always helpful.
by
Verified Purchase
Recommended
Aug 16, 2020
Great store to shop at. Clean, organized, and awesome customer service from store associates.
Great store to shop at. Clean, organized, and awesome customer service from store associates.
by
Verified Purchase
Recommended
Aug 3, 2020
Great selection of goods, and really friendly and helpful employees. I LOVE THIS PLACE !!!
Great selection of goods, and really friendly and helpful employees. I LOVE THIS PLACE !!!
by
Verified Purchase
Recommended
Jul 31, 2020
Tom and John in the plumbing department a really helpful and go above and beyond with excellent c...
Tom and John in the plumbing department a really helpful and go above and beyond with excellent customer service. Diana Chami at the pro desk is also very know and helped get me all the lumber that I needed along with providing me with help to set my doors and windows. Lori was also helpful with helping me plan my doors and windows.
by
Verified Purchase
Recommended
Jul 8, 2020
After checking out, I dropped my wallet. I returned and as I am walking in the parking lot, one ...
After checking out, I dropped my wallet. I returned and as I am walking in the parking lot, one of the employees Mike told me that store is closed. Upon telling him that I lost my wallet, he asked me to go in from the exit. Customer service had not found it yet but meanwhile this employee came in and handed over my wallet. I offered him a tip of $ 100 but he very politely declined. His name is Mike Grover and is a new employee working at the lot. We all should be proud of his loyalty.
by
Verified Purchase
Recommended
Jul 4, 2020
I really enjoy this store. Friendly helpful staff. generally good selection. Veteran discounts ...
I really enjoy this store. Friendly helpful staff. generally good selection. Veteran discounts and dedicated parking spots
by
Verified Purchase
Recommended
Jun 29, 2020
I went into the H.B. store Sunday ready for a struggle. Met Michael Watson in the appliance dept....
I went into the H.B. store Sunday ready for a struggle. Met Michael Watson in the appliance dept. and he was fabulous. He really knows his stuff and it was a very pleasant experience! No struggle at all. I was in and out in half an hour and ordered 4 appliances. If you need large appliances see Michael. I have had delivery issues in the past so we'll see how it goes this time! Store is good though.
by
Verified Purchase
Recommended
Jun 19, 2020
You can always find someone to help you at the Huntington Beach Home Depot. I have never had a d...
You can always find someone to help you at the Huntington Beach Home Depot. I have never had a discourteous employee assist me. Since Covid-19, I love the fact that you can order online and have your purchase delivered to your vehicle. A special BIG THANK YOU to ELLIOTT who assisted me at my last visit to the Huntington Beach Home Depot. You are a GREAT employee!
by
Verified Purchase
Jun 15, 2020
Great customer service! Went in for a new BBQ and it turned out to be too big to fit into our car...
Great customer service! Went in for a new BBQ and it turned out to be too big to fit into our car. Home Depot employee Brock was helping out front and WELL went above and beyond to help us remove the sides and make it fit - he had such a friendly, positive attitude - a total "can do" guy who wanted to help no matter how much time it was gonna take - just wow! One of the managers, Mark, ALSO came out to assist (brought us extra bolts, just in case, at no charge!)...then he went out of his way to give us a discount on our purchase just because it took awhile to get the BBQ into the car - but seriously, the whole thing was not even Home Depot's problem, yet they went ahead and solved it for us anyhow AND gave us money back! Wow - that is some seriously great customer service! I highly recommend - what a top notch team of employees at our local HB store! Well done!
by
Verified Purchase
Recommended
Jun 9, 2020
The Huntington Beach employees are awesome!
The Huntington Beach employees are awesome!
by
Verified Purchase
Recommended
May 23, 2020
Check out with Casey!! She was very sweet!!
Check out with Casey!! She was very sweet!!
by
Verified Purchase
Recommended
May 15, 2020
Very clean and well maintained store, customer service was top notch, they know where products ar...
Very clean and well maintained store, customer service was top notch, they know where products are located and had a good attitude while assisting me.
by
Verified Purchase
Recommended
May 12, 2020
The store is clean and it has almost everything I need for my garden.
The store is clean and it has almost everything I need for my garden.
by
Verified Purchase
Recommended
May 9, 2020
Friendly and knowledgeable associates. Everyone seems to work very hard at their job. Very willin...
Friendly and knowledgeable associates. Everyone seems to work very hard at their job. Very willing to search for whatever you can’t find.
by
Verified Purchase
Recommended
May 6, 2020
Such friendly and fast service. Thank you to phong for making this trip easier. Would definitely ...
Such friendly and fast service. Thank you to phong for making this trip easier. Would definitely come back! 10/10
by
Verified Purchase
Recommended
May 4, 2020
Peter in Plumbing helped us yesterday with our water leak. Our old PEX pipe had a Tee that cracke...
Peter in Plumbing helped us yesterday with our water leak. Our old PEX pipe had a Tee that cracked and was leaking under our house. Peter was calm and so knowledgeable. Thank you Peter and Home Depot/
by
Verified Purchase
Recommended
May 1, 2020
Great location, clean and always friendly staff!
Great location, clean and always friendly staff!
by
Verified Purchase
Recommended
Apr 9, 2020
I went to the Home Depot on Magnolia, and being a small asian girl, I felt that no one treated me...
I went to the Home Depot on Magnolia, and being a small asian girl, I felt that no one treated me with respect. Each employee directed me to go find another employee. The last employee that I asked to cut pvc pipes just said he might not be able to do it, and said “you know you have to buy the whole pipe if its cut” and left it at that. I was not told why the pipes couldn’t be cut, if your service is not available at the moment, then inform your customer. And yes, if I wanted to not pay for a whole pipe I would just buy the pre-cut pieces, thanks. I decided to up and drive myself to the Warner location because what I needed was not going to get accomplished here. At the Warner location, every employee was friendly and open to helping whatever it was I needed. Neither store could service me in cutting PVC pipes but at least the employees at the Warner location helped me find an alternative and I got what I needed. Lots of love! :)
by
Verified Purchase
Recommended
Apr 4, 2020
The store is clean and well stocked. The staff is always superb, friendly and smart. The prices ...
The store is clean and well stocked. The staff is always superb, friendly and smart. The prices can't be beat. The garden center which is my favourite, has the best prices and they are set up in a way that you can navigate easily. The staff will help in any way they can, whether it's help taking purchases to the car or advice about electricity. Home depot has never failed me in the 25 years I've been going.
by
Verified Purchase
Recommended
Mar 29, 2020
This review is for buying major appliances. Do not just go on the HD website--it will always be ...
This review is for buying major appliances. Do not just go on the HD website--it will always be beneficial for you to go into the store and talk to a sales rep. Just make sure you are talking to someone who regularly works in appliances. One of the best guys at the HB North store is Michael W. He has been in the appliance business a long time and will listen to your project details to look for the right product in your price range.
by
Verified Purchase
Recommended
Mar 28, 2020
I interacted with about 8 different workers today during my brief visit and each was not only ver...
I interacted with about 8 different workers today during my brief visit and each was not only very helpful but they had wonderful attitudes as well. This is a stressful time and while one might expect less than satisfactory service as a result, each showed the opposite. I have always had good customer service at this store but today was exceptional. Thanks to Alex & Jake and the others who helped me today! Thanks HB Home Depot!
by
Verified Purchase
Recommended
Feb 24, 2020
My husband and I found easy parking, helpful sales personnel and quick and easy check out.
My husband and I found easy parking, helpful sales personnel and quick and easy check out.
by
Verified Purchase
Recommended
Feb 18, 2020
Went to Home Depot (Huntington Beach on Warner) to purchase a Weber BBQ. I could not have asked ...
Went to Home Depot (Huntington Beach on Warner) to purchase a Weber BBQ. I could not have asked for better service from Alex, Zoe and Cheri. These employees went over and above to help me with my purchase. They should be commended for their outstanding customer service. If I had a business I would definitely hire these three.
by
Verified Purchase
Recommended
Feb 14, 2020
Can zero stars be applied? Your manager Jesus needs a lesson on how to properly enforce rules fo...
Can zero stars be applied? Your manager Jesus needs a lesson on how to properly enforce rules for all patrons and not just certain ones. Stereotyping and prejudice is an awful way to have employees act especially managers.
by
Verified Purchase
Feb 10, 2020
I would just like to give an atta boy to Jacob in the lighting department -- I was looking for a ...
I would just like to give an atta boy to Jacob in the lighting department -- I was looking for a certain type of bulb, and was miffed at all the selection, but of coarse couldn't find what I needed. A young man was helping another lady.. an elder lady and she had a zillion and 1 questions, and he was sooo patient and kind to her... most young people like him would not have that type of patience. Anyway I waited for him to finish with her so he could help me with my task, Super friendly, knowledgeable, just an all around nice kid.... --