#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(512)336-4934

Rental Center

(512)336-4930

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11301 Lakeline Blvd

Austin, TX 78717

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 767 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (767)
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Showing 1-30 of 767 reviews
Friendly staff
I needed three items and had to ask for assistance. Greeted pleasantly and shown where they were.
by
    • Recommended
    Great Customer service
    Both the lakeline stores and theGeorgetown stores are fabulous. I go to both depending on my travels. Highly recommend.
    by
      • Recommended
      Great Employees
      I needed some help as it was first time I was doing some plumbing at home. The employees were very knowledgeable and helpful. This creates a sense of ease of shopping and feel welcomed. Thank You
      by
        • Recommended
        Kitchen Island Project
        I had an outstanding experience at Home Depot thanks to their amazing employees! They were incredibly knowledgeable, helping me find exactly what I needed for my project. Their patience and willingness to answer all my questions made the shopping experience enjoyable. I truly appreciated their friendly service and expert advice. Highly recommend visiting! Thank you, Home Depot team!
        by
          • Recommended
          Great customer service
          Knowledge friendly sales associates and cashiers.
          by
            • Recommended
            Helpful
            The pro center at the store is always really great and employees are very helpful
            by
              • Recommended
              Appliance department
              Jim in the Appliance department was very helpful and knowledgeable. Helped us decide on the right product for our needs.
              by
                • Recommended
                So impressed!
                I had a question about an online order. Went to the customer service desk and the manager helped me ensure my order was correct. Also helped me find a few things in the store too. He was very helpful and patient with my questions.
                by
                  • Recommended
                  Great Customer Service
                  Lakeline Home Depot is my go-to for special projects and general home related repairs. Customer service is excellent and employees are very helpful.
                  by
                    • Recommended
                    Buyer Beware, advertised delivery
                    My wife and I went in to purchase a high end dishwasher and refrigerator based on Home Depot’s advertised delivery dates. We made the purchase and locked in the following Friday as the delivery date. We paid in advanced to have our old dishwasher hauled away and were told we need to have it uninstalled when the delivery arrived which could be between 7am-7pm. The afternoon before delivery, we were notified that the delivery date was pushing out a week to the day after Christmas. No one called us to select an alternative date, we were just informed by text and email. At this point I had already taken off a day from work to be there for the delivery and already paid to have our dishwasher uninstalled. We also had travel plans during Christmas week as most families do so were unable to accept the rescheduled date. What a cluster. I have purchased my last appliance from Home Depot. They blamed their delivery company and claimed it was not their fault. I purchased the product from Home Depot. They should stand behind their commitment and at least call their impacted customers to figure about the best solution.
                    by
                      The people in the sink/ bathroom isle was very helpful
                      Needed help finding cap for hose to my sink and wa he l ed excel
                      by
                        • Recommended
                        Home Depot Paint Department
                        Stopped in the Lakeline Home Depot to get paint for a home project. Justin is probably the most knowledgeable and customer oriented employee that I have ever had the pleasure to meet.
                        by
                          • Recommended
                          Two thumbs up
                          The lakeline home Depot was very clean and had the Shell stock and everybody was very helpful give them two thumbs up
                          by
                            • Recommended
                            Great service
                            They make sure during the morning or whenever time of day it is, they get me and the other contractors cheeked out fast. They will open up extra lines when they get slammed. If the pro- guys aren't busy with phone sales, they send the over flow over there. Just wanted to say thanks I noticed the great service. Ken's Maintenance
                            by
                              • Recommended
                              Maria Elena is amazing!
                              If you happen to be at this location ask her for help. She’s awesome!
                              by
                                • Recommended
                                Great customer service
                                Worked with Sharon Mcrary in choosing tile and flooring for a bathroom remodel. Really appreciate her excellent customer service
                                by
                                  • Recommended
                                  AWESOME PLACE TO SHOP
                                  I purchased a Ridgid battery operated inflator for my Toyota Tacoma TRD.
                                  by
                                    • Recommended
                                    Employees were all excellent helpers!
                                    This store has the most friendly and knowledgeable employees. They were all so very helpful. We didn't have to go searching aisles for someone to help us out!
                                    by
                                      • Recommended
                                      Excellent Staff!!
                                      Madison went out of her way to make sure that I found everything that I needed! Shreya, Super friendly cashier, Took care of me, even though I was in the wrong section! Everybody, on board, it was super knowledgeable and extremely helpful!
                                      by
                                        • Recommended
                                        Downhill, fast.
                                        Heavily cluttered aisles, they've removed a lot of their natural outdoor and pest control products (they LOVE RoundUp and other nasty chemicals) and the tool rental service has changed how they treat repeat customers.
                                        by
                                          Do NOT go to this location
                                          The employees don’t want to help you find anything or tell you the price of something but when you go to check out then all of a sudden they want to dig through your buggies and treat you like you are stealing. I had 7 employees surrounding me as if they had nothing better to do so it seems to me as if they are over staffed.
                                          by
                                            Great customer service
                                            Lonnie Tyson in Appliance center is awesome, very knowledgeable about their products, promotions. We live in Leander snd choose to drive to Lakeline Store for all our appliance needs.
                                            by
                                              • Recommended
                                              Very helpful staff
                                              We are undergoing a kitchen remodel and have worked with several areas of Specialty Sales. Flooring, Appliances, Granite counter tops. Everyone has been so helpful.
                                              by
                                                • Recommended
                                                The title Great customer services.
                                                I was very impress with customer services and not only customer service but also I was impressed with the employees . I was in pain and the Conversation him and I had the pain on my knee was not hurting as bad. We had a nice conversation together.
                                                by
                                                  • Recommended
                                                  BJ
                                                  I bought an electric mower today and BJ went aboveand beyond and saved me $50.
                                                  by
                                                    • Recommended
                                                    Margaret in self-checkout is a friendly and helpful rockstar!
                                                    I've visited at least a hundred times over the last few years and Margaret is always helpful, friendly, and great at taming any lines and stress that might form.
                                                    by
                                                      • Recommended
                                                      Lucas is AWESOME!!!
                                                      Today is the second time Lucas has helped us at this store and he is a gem!!! Great customer service and amazingly helpful with follow through on all of our questions and needs. Thank you!!!!
                                                      by
                                                        • Recommended
                                                        Excellent customer service provided by Mario Sandoval in the appliance department!
                                                        After doing research on purchasing a new refrigerator, I visited the appliance department at Home Depot. Mario Sandoval was so helpful in answering questions and providing information regarding current price reductions, etc. on their refrigerators. The process was simple, discounts were applied, and knowledgeable, kind customer service was provided. I am pleased with my purchase and recommend Home Depot on Lakeline Blvd. in Cedar Park for future appliance purchases.
                                                        by
                                                          • Recommended
                                                          great features!!
                                                          i bought a pressure washer and it was great
                                                          by
                                                            • Recommended
                                                            Gardening section
                                                            Employees in the gardening department are exceptionally helpful and friendly!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 767 reviews

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