#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(212)337-5422

Tool & Truck Rental

(212)337-5480

Store Hours

Mon-Sat:
7:00am - 9:00pm

Sun:
8:00am - 8:00pm

Location

40 West 23rd Street

New York, NY 10010

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Upcoming Workshops

Customer Store Reviews

  • 4.7 out of 1,556 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,556)
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Showing 1-30 of 1,556 reviews
Good Store
I was surprised how the Home Depot's employees change.
by
    • Recommended
    HASSLE - F R E E
    SHOPPING AT HOME DEPOT - HASSLE - F R E E
    by
      Amazing Associates
      there was a long line at checkout so james from the pro desk politely asked to check me out at a secret register i had no idea existed the associates in that area made my 5 min checkout fast and friendly we shared a few laughs i can’t wait to come back
      by
        • Recommended
        Excellent Customer service thanks AL FELICIANCO
        AL provided excellent customer service I couldnt be more happier with my service and products!!
        by
          • Recommended
          Above average service at store, but less so on the phone.
          Sales people on the phone were not able to answer specific questions about closest subway stops to store (i.e. 7th Avenue IRT & 23 st; or 23rd Street & Broadway R train)
          by
            Store reviw
            The store was clean, It is a tools store so some amount of things will be out of place. The store was empty though not much help
            by
              They have everything!
              Great place to shop for nuts and bolts etc. and surprisingly home decor as well. Ask a staff member and they will tell you exactly, (by floor, section, aisle and even the shelf), where to find what you need.
              by
                • Recommended
                Home Depot is like Staples
                Surprisingly I cannot find a lot of stationary and office products at Staples that you would think they would have. So it seems to me that Home Depot is very much the same in that I cannot find certain repair equipment, household items, specific window shades, etc etc,in Home Depot. (Of course, sometimes I work on certain fix-it or maintenance or decorating projects that are not standard or usual). To be fair, Home Depot does have a good number of common useful items for the home and work-shop and garage and wherever else one would need to make improvements. But also, there have been times when I have looked for some item or tried to order some item only to find out it is not really available.
                by
                  Great service!
                  I'm so happy I found time to visit this particular home depot. Cashier JASMINE AND MANAGER CAMOY WERE GREAT. They were patient and nice and extremely generous. They were knowledgeable and I would definitely return here even though I live in Brooklyn.
                  by
                    • Recommended
                    STAFF WAS SO WONDERFUL
                    SHARIZAN THE CASHIER MADE BY DAY BY BEING FUNNY, FUN, KIND AND HELPFUL... JUST A 3 MINUTE INTERACTION AND SHE CHANGED MY WHOLE VIEW OF HOME DEPOT -
                    by
                      • Recommended
                      This is store is always prepared to help out!
                      As soon as you walk into the store the greeter always makes sure he or she welcomes you to the store. Also they give you a mask if you don't have one. I can ask the store associate what I'm looking for and they already know what I'm talking about. They walk me towards the aile and talk about the product I'm looking for to see if I will feel satisfied with the product I'm buying. Then the greeter at the exit makes sure I am satisfied with the purchase I made on that day as well as the cashiers.
                      by
                        • Recommended
                        Shopping
                        Workers seem to offer good advice and know where to find everything.
                        by
                          • Recommended
                          Please see Ms. Grace in Gardening on Wednesdays and Fridays
                          Ms. Grace is very nice and very knowledgeable about plants and the appropriate products for them.
                          by
                            • Recommended
                            Gardening Department
                            I had a great experience at the Home Depot yesterday on 23rd Street New York City .I was in the garden department and associate Grace from Gardening came over and she helped me find everything that I needed.l give her a gold star,very satisfied.
                            by
                              • Recommended
                              Huge inventory
                              When I bought a ceiling fan, there was a problem of movement and when I called the store, they told me how to get an additional weight balancer which was sent to me free of charge with instructions.
                              by
                                • Recommended
                                AMAZING
                                The tool rental experience was out of a blissful dream for outstanding customer service
                                by
                                  • Recommended
                                  The people here make the store
                                  From the moment you walk in there is a nice gentleman that always smiles and will direct you where you may need to go. I look forward to his everyday smile.
                                  by
                                    • Recommended
                                    THIS STORE HAS A FABTASTIC GREETER IN MIKE C. MIKE C. IS THE FRIENDLIEST PERSON IN ANY HOME DEPOT...
                                    THIS STORE HAS A FABTASTIC GREETER IN MIKE C. MIKE C. IS THE FRIENDLIEST PERSON IN ANY HOME DEPOT I BEEN TO. MY SHOPPING EXPERIENCE WAS TERRIIFIC.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Amazing service and selection of products.
                                    Amazing service and selection of products.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    As a handyman/ contractor on lower Manhattan, it covers most of my fix it needs. For bigger proje...
                                    As a handyman/ contractor on lower Manhattan, it covers most of my fix it needs. For bigger projects that involve remodeling I go to the Holland Tunnel Home Depot. Both are well staffed and generally knowledgable. I know the layouts of both stores because I go to them so often.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    great customer service & pricing excellent. got help I needed.
                                    great customer service & pricing excellent. got help I needed.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Visited June 29 in search of a dishwasher. The Saleslady was knowledgeable about all the product...
                                    Visited June 29 in search of a dishwasher. The Saleslady was knowledgeable about all the product offerings and helpful in bringing to my attention implications about the physical and operating characteristics of the machines which might have an effect on final choice. Impressive store from a physical standpoint. First time in The Home Depot for me. I'll be back.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Very friendly staff- helpful, efficient, and knowledgeable. The store has everything you need for...
                                    Very friendly staff- helpful, efficient, and knowledgeable. The store has everything you need for your fix your place up from paint to plants, and light bulbs to bathroom fixtures. You can probable buy everything you need to build your whole house from this store. The prices is range is wide enough to fit most people's budgets. Every item is neatly stocked and labeled, so it's easy to find what you want- the store is very clean and neat too. I like shopping there and being there!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    1 found this review helpful
                                    The Ryobi drill rep who happened to be in the store that day was very helpful. The store staff wa...
                                    The Ryobi drill rep who happened to be in the store that day was very helpful. The store staff was not, however. When I sought help on which type of wall anchors to get, the store employee who “helped” me was rude and dismissive of my questions, and just kept flipping over the pack he was recommending saying “look, it’s easy,” which resulted in me buying an item that will not work for my wall.
                                    by
                                    • Verified Purchase
                                    some workers very attitude and rude.
                                    some workers very attitude and rude.
                                    by
                                    • Verified Purchase
                                    1 found this review helpful
                                    Everyone in this store were very helpful from the time of acquiring each item to the time at the ...
                                    Everyone in this store were very helpful from the time of acquiring each item to the time at the register. All associates were knowledgeable and had a positive attitude. I will return to purchase at this store.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    horrible workers. they not helpfull.selections are so weak. hard to get what i need.
                                    horrible workers. they not helpfull.selections are so weak. hard to get what i need.
                                    by
                                    • Verified Purchase
                                    Well stocked. Bright store. Helpful employees. Convenient location (proximity to public transport...
                                    Well stocked. Bright store. Helpful employees. Convenient location (proximity to public transportation).
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    This is a well-run Home Depot store. One thing that potential shoppers should keep in mind is tha...
                                    This is a well-run Home Depot store. One thing that potential shoppers should keep in mind is that because of its location--23rd Street between 5th and 6th Avenues--the store is geared to the city apartment dweller. Therefore it doesn't stock many of the outdoor and garden items (large bags of dirt, peat moss, etc.) that are found at most other Home Depot locations.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Always a pleasure to shop there.! There is always a gentleman who greets everyone as they come in...
                                    Always a pleasure to shop there.! There is always a gentleman who greets everyone as they come in. There are two gentle in the lower floor who are very knowledgeable in construction. Always a pleasure to hear them speak to customers and myself. Mostly stocked, always clean, and friendly staff.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 1,556 reviews

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