Reviews for Marina Del Rey #6611

We received the best service, don’t see that nowadays

Bought six cameras and had to come back to return them because they weren’t connecting to my wifi. Returned for $262 on a store cc. Since this store didn’t have the wyze cameras I wanted to get in stock, they sent me to another home depot (jefferson blvd). I end up having to pay for the wyze cameras at the Second store with my debit card bc the store cc was pulled up only having $21 on it. This store told me to go back to the first store(playa vista) and check with them about this issue, there was nothing they could do on their end. I go back to the playa vista location and the cashier at the customer service said the card does have the $262 amount. So to just get rid of the cc card (bc originally i was going to use the store cc to buy my cameras) i wanted to return the cameras i bought with my debit card and buy it back with the store cc. The manager rudely interrupted my transaction, stated I won’t get my full amount back on my debit card because the cameras are cheaper at their store(but they dont even have them in stock). So if i were to return the cameras, i dont get a full refund(even though i just bought them). I’m not understanding how that works and he dismisses me with a “i have a store to close” even though it was only 7pm and the store closes at 9PM. This was the worst customer service experience i have ever encountered and it was honestly really upsetting to have to go through this with home depot. I was not being heard as a customer and nobody wanted to help me with my situation.

I have visited many Home Depot stores and this store is a cut above the others.

I went to Home Depot to see about installing a deck. I was fortunate to have Lisa Varela at the PRO desk to assist me. She was extremely knowledgeable, thorough , professional, patient and helpful. She made sure that all bases were covered! Felt at all times she had my best interest at heart. What would work for my needs so to speak. Not trying to sell me the most expensive products available or more then I needed.

I bought a number of plumbing items at the Home Depot MDR today. Upon checkout I was told that the store no longer provides bags. If I wanted to bag my purchases I needed to pay Home Depot more money for paper bags. Terrible policy - yet more corporate greed. Home Depot makes more profit - the customers pay the price. I guess Arthur Blank needs more money to spend on the Falcons as the NFL salary cap is going up.

Walked in a joe was very helpful, he is such a chatter and said his manager is the one that makes the associates have some purpose. It hard to come by with leaders who have people skills so who ever is reading this from the big wigs kuddos

Are you like me?? I just LOVE shopping at The Home Depot. It's a learning experience, every time.

Knowledgeable staff. Makes me wish I’d been in the building trade.

I truly appreciate the customer service at this store. The employees and knowledgeable, helpful, and friendly.

I had a Great experience at this store because of the great customer service they provided. Especially the cashier GWENDOLYN..

Today I went in to procure a washer, and the employee was very attentive and nice.

The employees were extremely helpful and friendly will definitely be going back to this store for my needs.

Even though it was hard to get someone to come to the aisle and help me with a specific product ( had to ask at least 4xs) Dawan at checkout was excellent.

Sorry to see so much merchandise under lock and key but street food vendors offer some of the better options.

There’s no better check out person than Dawan at this Home Depot

saved money on purchase they had it in stock

These is great store to shop. I have good experience shop and employee service.

As a woman, it can be very intimidating shopping at a hardware store, and I can admit I don’t always know what I am doing. I am grateful for the staff who goes above and beyond to help me with my needs

I was looking for various items and David in hardware was extremely knowledgeable and helped me find everything I needed including finding people to help me load my car!

This place was so patient and attentive to my problem as well as very helpful in resolving my issue.

Great service l. Help with my needs and cares

The employees here really make you feel important and give lots of help

I want to complement employee: Terrence C. / he works in the garden center & was very knowledgeable and helpful. He provided excellent customer service & went above & beyond most employees. I hope he is recognized for his work at Home Depot & given opportunities to advance his career. He is a gem!

I came in and had a gazillion questions and the blinds department lady (lets say she has some rather exceptional tatoos) went above and beyond before, during and closing out our transaction.

We bought some kitchen cabinets for a guesthouse and the quality was very nice for the price. Can't wait to get them installed! Also, the customer service at the Marina Del Rey store was very commendable... plus, they had a lot more variety of products than other locations.

I would like to extend my deepest appreciation for the extraordinary service I received at Home Depot, specifically from two outstanding employees, Frank and Delilah. They truly exemplify what it means to provide exceptional customer service. Their professionalism, attention to detail, and unwavering dedication to customer satisfaction were deeply impressive. They went above and beyond their duties to assist me, ensuring that my shopping experience was not just good, but great. Their knowledge and enthusiasm made my visit both enjoyable and informative, helping me make the right choices for my needs. It was evident that they take great pride in their work and in representing Home Depot. Frank and Delilah are shining examples of the quality that sets Home Depot apart. Once again, my sincerest thanks to Frank and Delilah for their remarkable service. They have created a loyal customer in me, and I look forward to my future visits to Home Depot.

This Home Depot Is by far one of the worst Home Depot‘s I’ve ever been to !!! the Handyman/haulers bombard you as you pull in , making it almost impossible to enter the parking lot as well as they are gambling on the side walk Then when you get in the store the staff couldn’t be bothered and the cashiers couldn’t be more rude no one is there to help you and if you flag one down and ask them for help they roll thier eyes and sigh like you’re bothering them

Very helpful and friendly employees

Marcus was very professional

There are kind and human people here to help you find what you need and have a great experience. Go shop here if you want that:)