#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)674-8433

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2955 Northtowne Ln

Reno, NV 89512

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 495 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (495)
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Showing 1-30 of 495 reviews
It's a good store. I received excellent service from their employee Sandra. She stopped to help...
It's a good store. I received excellent service from their employee Sandra. She stopped to help us before she was even clocked into work! I'm not giving the store a five star rating because a couple of the other employees weren't nearly as helpful as Sandra.
by
  • Verified Purchase
  • Recommended
I like Home Depot better than the other home improvement warehouses. More staff equals better as...
I like Home Depot better than the other home improvement warehouses. More staff equals better assistance when needed. Always go to 3304 when I need home or work items.
by
  • Verified Purchase
Very helpful employees
Very helpful employees
by
  • Verified Purchase
  • Recommended
Rich was super helpful even though he did not work in the department and gathered my products and...
Rich was super helpful even though he did not work in the department and gathered my products and Carli and Etienne were as helpful as they could be, ultimately resolving all issues but checking out took a long time as both key machines were down, but I didn't find that out until I went to have keys made, so had to go back to Service and wait to ask what to do. Carli resolved that by finding another product that meant I didn't need more keys after all. She and Etienne were juggling other customers while trying to help me, so it was a long wait from arrival to check out, but I really appreciated their perseverance on my behalf. Carli had a very challenging customer before me and worked very patiently with him for him to finish his checkout. Not sure I could have been that patient for so long so kudos to her. Really appreciate Etienne's friendliness throughout the rather drawn out check out.
by
  • Verified Purchase
  • Recommended
My experience was great! An employee was there to help me during this and other visits. The st...
My experience was great! An employee was there to help me during this and other visits. The store was very tidy, and I found what I was looking for quickly. An employee was there to help me during both selecting and in loading my purchase. As a retired military veteran, and retired US justice employee. I recommend this store to everyone who is a little older and could use a little help from a great employee. I've tried the competitors store and they seem to be nowhere to be found when you need to load heavy items.
by
  • Verified Purchase
  • Recommended
I had a good time at this location, everyone was very helpful an kind. They all explained everyt...
I had a good time at this location, everyone was very helpful an kind. They all explained everything to me and treated me very well. I will definitely recommend people to this location.
by
  • Verified Purchase
  • Recommended
Customer service
We returned some items and had to talk to a paint associate. We received prompt and courteous help.
by
    I visited this store with a friend who was looking for a couple of items in particular. While he ...
    I visited this store with a friend who was looking for a couple of items in particular. While he sought out his desired items, I browsed. The store is well stocked, and generally neat. What irritated me on my visit were the ever-present associates who went far overboard on asking if I needed assistance. I felt nearly as though one associate in particular were stalking me as I browsed. I generally enjoy shopping at The Home Depot, though I doubt that I shall return to this particular store, since there are others in this area.
    by
    • Verified Purchase
    This Home Depot is managed by a great manager "Bob", and there are so many great employees at thi...
    This Home Depot is managed by a great manager "Bob", and there are so many great employees at this location waiting to help, Elias, Theresa, Zach, Nate, and many more, there is always a smile, and a friendly "may I help you", we have never had to wait for help, weather it's lifting something or even loading the truck, to make your home improvement projects go even more smooth this would be the Home Depot to get the material from.
    by
    • Verified Purchase
    • Pro
    • Recommended
    I generally find what I need in stock. When I can't, I've had no problem getting help from staff...
    I generally find what I need in stock. When I can't, I've had no problem getting help from staff or just ordering online for store delivery. It is generally a fast shopping experience. I can't say I ever leave feeling I've wasted time. Good job!
    by
    • Verified Purchase
    • Recommended
    better store than lowes
    better store than lowes
    by
    • Verified Purchase
    • Recommended
    highly recommended store A+A+A+A+A+A+A
    highly recommended store A+A+A+A+A+A+A
    by
    • Verified Purchase
    • Recommended
    friendly staff
    friendly staff
    by
    • Verified Purchase
    • Recommended
    I have shopped this store since it was built approximately 20 years ago, both in my business and ...
    I have shopped this store since it was built approximately 20 years ago, both in my business and in retirement. I have always found knowledgable and helpful assistance. As the store has become acquainted with me I have found many of the staff welcoming to me personally and always cheerful. I really do like this store. A lot.
    by
    • Verified Purchase
    • Recommended
    This store has friendly and helpful associates. I have always been happy with my shopping experi...
    This store has friendly and helpful associates. I have always been happy with my shopping experience at this store.
    by
    • Verified Purchase
    • Recommended
    Joy was like having my personal shopping. It made finding the items I need a pleasant experience.
    Joy was like having my personal shopping. It made finding the items I need a pleasant experience.
    by
    • Verified Purchase
    • Recommended
    This store is convenient to where I live. I usually always find what I need.
    This store is convenient to where I live. I usually always find what I need.
    by
    • Verified Purchase
    • Recommended
    I do like shopping at 3304! Very Good Store Manager and associates!! There were a minimal few w...
    I do like shopping at 3304! Very Good Store Manager and associates!! There were a minimal few who didn't acknowledge me but most did!! Cudos to Hans, Rene (I think) from Lumber!! Very good associates!! Also Krystine in lumber door checkout is excellent!!! Thank you three!!! And Bob too!!!!
    by
    • Verified Purchase
    • Recommended
    Good prices, friendly, knowledgeable employees. Would recommend this store to everyone.
    Good prices, friendly, knowledgeable employees. Would recommend this store to everyone.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Home Depot had the greatest prices, great location, organized, clean, and definitely the friendli...
    Home Depot had the greatest prices, great location, organized, clean, and definitely the friendliest Employees I have ever met. The Employees were very Courteous and Attentive to my needs. It has been one of the most enjoyable shopping experiences I have had in a long time.
    by
    • Verified Purchase
    • Recommended
    I just want to thank Gaige for always asking if I need help to load my car and remembering all of...
    I just want to thank Gaige for always asking if I need help to load my car and remembering all of the projects I have going on. He always comes and says hello when I am shopping and asks about how he can help me. Thank you Gaige, you give the store a great local feeling.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I have shopped Home Depot stores in several different states, and this was the best I have found ...
    I have shopped Home Depot stores in several different states, and this was the best I have found yet. The employee's, to a man and woman, were excellent in their friendliness, product knowledge, store lay out and product location. They did not just send me off to find something myself, but three different employee's actually walked me to the product location, and spent the time to share their knowledge with me, which was helpful in my making decisions on which items to purchase. You will not go wrong shopping at this location!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    CUSTOMER SEVICE
    SANDRA ROCKS!!!!!!GIVE HER A RAISE!!! PEOPLE LIKE. HER ARE A GREAT ASSET!!!
    by
      • Recommended
      A few days back, I purchased pest control products at a store near my residence. Though I was not...
      A few days back, I purchased pest control products at a store near my residence. Though I was not satisfied with the limited choice and prices, I bought a few items. A couple of days later, I decided to go to Home Depot to see what was available. I was pleased to see a variety of selections, equally important, lower prices.
      by
      • Verified Purchase
      • Recommended
      I did receive the help i needed from the helpful and friendly associate. The cashier Theresa was ...
      I did receive the help i needed from the helpful and friendly associate. The cashier Theresa was very helpful in helping me apply for my Home Depot credit card.
      by
      • Verified Purchase
      • Recommended
      The employees are always very helpful and courteous. I can always find someone when I need help ...
      The employees are always very helpful and courteous. I can always find someone when I need help and I am able to find the items I need. The materials available are excellent. The store is very organized and clean.
      by
      • Verified Purchase
      • Recommended
      The best home town Home Depot. Located next to everything and hard to miss. Love getting all my g...
      The best home town Home Depot. Located next to everything and hard to miss. Love getting all my garden and home supplies here. Theresa is a wonderful cashier.
      by
      • Verified Purchase
      • Recommended
      This store is clean and very well stocked. The workers are very helpful to make sure the customer...
      This store is clean and very well stocked. The workers are very helpful to make sure the customer is satisfied
      by
      • Verified Purchase
      • Recommended
      Design Consultant
      San Dunnavent was very helpful. I recommend this store and service.
      by
        • Recommended
        The associates at this store as well at the store on Summit Ridge, Reno, NV are always helpful an...
        The associates at this store as well at the store on Summit Ridge, Reno, NV are always helpful and pleasant
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 495 reviews

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