#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)674-8433

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2955 Northtowne Ln

Reno, NV 89512

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 499 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (499)
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Showing 1-30 of 499 reviews
Helpful staff. Store is always in order.
Helpful staff. Store is always in order.
by
  • Verified Purchase
  • Recommended
Everyone was great. Your Cashier, Theresa, and Garden Associates, David and Ed were the best. I...
Everyone was great. Your Cashier, Theresa, and Garden Associates, David and Ed were the best. I'll be back.
by
  • Verified Purchase
  • Recommended
Friendly, helpful staff!!
Friendly, helpful staff!!
by
  • Verified Purchase
  • Recommended
Good location near the freeway and off McCarran Blvd and usually has what you want
Good location near the freeway and off McCarran Blvd and usually has what you want
by
  • Verified Purchase
  • Recommended
If you enjoy waiting for a non existent cashier because they only have SELF CHECK And the lumber...
If you enjoy waiting for a non existent cashier because they only have SELF CHECK And the lumber line is 4 people deep feel free to enjoy your wait time. So big they dont care anymore!!
by
  • Verified Purchase
I frequently stop at this Home Depot - like daily. I am a single Mom who is handy around the hou...
I frequently stop at this Home Depot - like daily. I am a single Mom who is handy around the house and have done several large home improvement projects with the experienced staff of Home Depot. I built a deck using Trex, laid down brick pavers, stained concrete, epoxied garage floors, sheet rocked and textured walls. I am proud of what I accomplished through the Home Depot. The staff - store managers: Joe, Kyle in gardening, Bob in plumbing, Jeanne in kitchen remodeling, Hans in Pro shop, the customer service gals and the check out lady with the fedora are fabulous folks who I enjoy seeing almost EVERY day at the Northtowne Home Depot. Keep smiling and I appreciate you all.
by
  • Verified Purchase
  • Recommended
Good people great products and help if you need it.
Good people great products and help if you need it.
by
  • Verified Purchase
  • Recommended
Most friendliest and knowledgeable employees
Most friendliest and knowledgeable employees
by
  • Verified Purchase
  • Recommended
the store were very organized and clean.
the store were very organized and clean.
by
  • Verified Purchase
  • Recommended
One of my all time favorite Home Depot to visit! The staff is helpful and they always have produc...
One of my all time favorite Home Depot to visit! The staff is helpful and they always have products on hand.
by
  • Verified Purchase
  • Recommended
Although I love all the HD locations I shop the N Reno store because I always receive consistent ...
Although I love all the HD locations I shop the N Reno store because I always receive consistent customer service and the folks are friendly and attentive
by
  • Verified Purchase
  • Recommended
The customer service at home depot, northtowne sure has gotten a lot better, the people - so frie...
The customer service at home depot, northtowne sure has gotten a lot better, the people - so friendly!
by
  • Verified Purchase
  • Recommended
There were not many employees working the floor. I had to go ask a casher to summon help in the p...
There were not many employees working the floor. I had to go ask a casher to summon help in the paint section,
by
  • Verified Purchase
  • Recommended
Returning unused items due to poor service and unkept agreements
Returning unused items due to poor service and unkept agreements
by
  • Verified Purchase
Came to an agreement on a damaged item, then backed out on promise.
Came to an agreement on a damaged item, then backed out on promise.
by
  • Verified Purchase
Customer service would be great had the employee made a simple call
Customer service would be great had the employee made a simple call
by
  • Verified Purchase
  • Recommended
This store is amazing also the to funny car carts for kids are so much better structured than oth...
This store is amazing also the to funny car carts for kids are so much better structured than other stores and they had accessible electric carts that weren't broken and uncharged it was awesome
by
  • Verified Purchase
  • Recommended
The store really looked clean i like the space you guys have up front not too crowded like your o...
The store really looked clean i like the space you guys have up front not too crowded like your other stores. Good Job keeping it spacious and neat with not to many product tup front were you can’t pass with one cart at a time
by
  • Verified Purchase
  • Recommended
Thanks for having the item I was looking for in stock!
Thanks for having the item I was looking for in stock!
by
  • Verified Purchase
  • Recommended
My favorite Home Depot! Super friendly staff, clean store and always stocked.
My favorite Home Depot! Super friendly staff, clean store and always stocked.
by
  • Verified Purchase
  • Recommended
Our sales and service person, Alexie was terrific. Helpful and very patient in our order and needs!
Our sales and service person, Alexie was terrific. Helpful and very patient in our order and needs!
by
  • Verified Purchase
  • Recommended
I think recent changes in employee training and customer service have really improved this locati...
I think recent changes in employee training and customer service have really improved this location. (Feb 2021) Employees were super helpful and everything we needed was in stock.
by
  • Verified Purchase
  • Recommended
Great Place to shop for all your needs!
Great Place to shop for all your needs!
by
  • Verified Purchase
  • Recommended
The cashier Christine was very friendly. It was very busy at the time and it seems like you could...
The cashier Christine was very friendly. It was very busy at the time and it seems like you could use more cashiers. Christine stayed focused on ringing up my items and asked me if I had found everything I needed. She also asked me if I wanted open a credit account. I thanked her and said I didn't have the time right now. Even with all the customers in line, Christine was polite and very professional in getting me on my way. Thanks Christine!
by
  • Verified Purchase
  • Recommended
This Guys Always Keep everything nice and clean and organized , Thanks for all you do,,
This Guys Always Keep everything nice and clean and organized , Thanks for all you do,,
by
  • Verified Purchase
  • Recommended
Quick tip, I always check if items are in stock from the home depot web site. And they always hav...
Quick tip, I always check if items are in stock from the home depot web site. And they always have what I need in stock.
by
  • Verified Purchase
  • Recommended
Everyone that works at this store from the person at the door to the employees on the floor thru ...
Everyone that works at this store from the person at the door to the employees on the floor thru checkout are so friendly and helpful it makes shopping an actual pleasure. And I didn't mention returns desk and the Pro desk but everyone is the BEST.... Thanks Everyone at #3304
by
  • Verified Purchase
  • Recommended
Workers are very helpful and I like this store in n Reno
Workers are very helpful and I like this store in n Reno
by
  • Verified Purchase
  • Recommended
The is very convenient to shop
The is very convenient to shop
by
  • Verified Purchase
  • Recommended
The people at the North Reno Store are more helpful and knowledgable than we have experienced els...
The people at the North Reno Store are more helpful and knowledgable than we have experienced elsewhere. We designed and purchased a kitchen here, and were very happy with the whole experience, even to the back end with the manufacturer's rep showing up to inspect the cabinets at delivery. We also enjoyed the help we got from Collin Black in the flooring department, with knowledgable answers, and quick fingers at the keyboard to find details for us.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 499 reviews

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