Reviews for N Reno #3304

thank you, she was of great help in loading and unloading my merchandise

very knowledgable and friendly

I would like to thank Tara for her diligence, kindness and care. Tara has been a really awesome in assisting me and sweet to my dog, Jesse. She highly recommended this gentleman in Paint Department. I would like to thank a gentleman at Home Depot's Paint Department for his wealth of knowledge in assisting me to pick up the right paint. I apologize for not knowing his name. These five stars are for these two employees.

We had set aside a week to make many home repairs so we were at the Home Depot near our house several times. Each employee we dealt with was knowledgeable or found someone who was. We remarked to each other hat each visit was very positive, all the employees were friendly.

I found Sam at customer service, very enjoyable to work with, and David. The store manager was very Accommodating for all my needs during my shopping experience

not able to use my veterans discount because I do not have a mobile phone (too much radiation), the cashiers get all nasty when I show them my VA card and ask for the discount, some of them need a attitude adjustment, and more training on customer service, The Floor People are the best and go out of there way to help.

I am remodeling our bathroom and everything I have is from this store . Thank you for always being of help and friendly workers

Can mostly always find what you need and the parking is decent,

Detra and Maralyn were so nice and very helpful.

Detra, the checkout lady was very helpful and kind.

Awesome store my favorite location to shop

Everyone is so friendly and accommodating. Steve in Customer Support was super helpful with the insulation rental

I bought Coke Zero I’m happy

Shop there, lol and have a Great time while your there.

Julianna and all others who were exceptional in making my shopping experience great ...helpful, cheerful, knowledgeable ...great customer service! Thank you

Jeremy from the garden department will go above and beyond for his customers..wonderful shopping experience!!@

Found everything I needed and a few things I didn't need but wanted just the same. They have Halloween all set up, so it was hard to resist I had to pick up a few spooky things which made my shopping experience fun. Nice store helpful employee's.

I came to the store to return a houseplant. Tara completed my return with ease. She was extremely friendly and helpful. I do not typically leave reviews, but felt compelled to do so given how Tara positively impacted my day. I hope she receives recognition for her ability to successfully complete her roles as an employee in addition to making customers feel satisfied and happy!

Many people try to steal and it makes me sick

I was able to get the socket adapter I needed that another store did not have.

One of the very best experience I have had with Home Depot. I have been a customer for years.

At the Northtowne store in Reno NV, Tara who works in costumer service continues to exceed my expectation of excellent service and attitude.

The past and current associates in the lumber check out are so rude. The cashier says the the clearance “purple painted” wood is not real wood and it’s only 50% off. I said oh did they change their policy? And she exclaimed, “ ITS ALWAYS BEEN THAT WAY” “REAL WOOD IS 70% OFF AND NON REAL WOOD IS ONLY 50% OFF!” I’ve never heard of that and I know one thing for sure. If my employees ever are rude a not personable with my clients, they will be reviewed, warned, then if it happens again, fired.

We just bought a new house in the area. We have already made several trips to this store. The employees in flooring, paint, hardware and at checkout have been great. We will for sure be back!

you had exactly what I needed.

WORST CUSTOMER SERVICE AND REALLY MEES UP WITH MY RETURN ,INSTEAD OF PUT BACK MY FULL RETURN TO MY HOME DEPOT CREDIT CARD THEY GIVE ME STORE CREDIT

Purchased a water heater and new hook ups. Great advise from the plumbing department for it to go smoothly on the install

Went in to purchase a clearance item. Was treated VERY poorly by Jessica, a "coach" and lied to about the item I needed. Apparently employees there will tell you what is convenient for them just to get you to leave. (Very long story here). She embarrassed me in front of a line of customers and multiple employees. I shop there regularly and have never had a problem. This was enough for me to not shop at Home Depot again.

I came to grab 3 items and had to ask for help. Robbie walked by and I asked him to help me. He walked me to each aisle and showed my several options before giving his recommendation. He explained each item to me and how I could mount the item I finally went with. He was very helpful and kind.

Paul is the best at customer service. He always greets you with a smile.