Reviews for North Austin #6839

The two employees that assisted me were friendly and willing to go the extra mile!

Store employees are very helpful and they have the product that I needed in stock.

This store is clean, the associates I encountered all asked if they could help. One in particular helped me locate the weed eater line I was looking for. As a female, at times we are made to feel like we don't belong or should know what we are looking for. Not at this store. The gentleman who helped me was professional, patient and even had a sense of humor. Very much appreciated. IF you haven't been to this location, please go. YOU WILL NOT be DISAPPOINTED! I live in Manor and will travel to do my shopping there.

Great location. Clean store. Nice help. You can find what you need for a great price.

Store layout was customer friendly with alot of various products. Store associates were readily available, knowledgeable, and friendly.

Was really lucky last night with help in that giant store to find an item I bought. Thanks Guys.

Chad ... great help to me and he is an asset to HD.

I especially like this Home Depot store because of friendliness and knowledge of the employees. I am a do-it-yourselfer and I can always find employees willing to broaden my knowledge. And, they are always correct and that is very comforting to someone who is not too handy around tools.

Chad and Buddy far exceeded my customer service expectations. I needed a paint for my cabinets, found the color on some cabinets in the store. Chad suggested I do a color match in the paint department. Not only was that a good suggestion, Chad removed a drawer from the display and escorted me to the paint department where Buddy did a color match. When the match was not exact Buddy repeated the color match process until it was an exact match. I dont know if I was most surprised by the color match or the overwhelming customer service I was receiving. By far this was the best trip to Home Depot I have ever experienced. Hats off to Chad and Buddy!

I walked in, and there were very friendly Associates available to guide to the departments for my purchases. Once in the dept. they were there ready to assist, and there were other customers receiving the same great service as well. Your cashier Frank was so friendly and helpful, that I will seek him out to check me out on my next visit! Normally I visit the store near my home and I discovered this store was very close to my work that I can pop right over on my lunch break!

Store employees go out of their way to find what you need and coach you on installation. Obie, for one is just awesome!

Greeted with a friendly hello as soon as I entered the store, staff made sure my needs were met from beginning to end and extended professional, polite and over the top care. They know their products, where they're located, and even suggested what I might need. Never any pressure. I felt like I was the only one in the store...what started as a simple purchase, ended with a memory of how all people should be treated - in and out of the Home Depot corridor. Thank you.

Associate in hardware was extremely helpful in find a product that worked for my needs at a price that I was willing to pay The cashier in the self checkout lane helped me with finding a price on an item that was not marked. Both individuals were friendly ,knowledgeable and appeared anxious to solve my problems.

Rachel Montgomery in Carpets was extremely helpful. She spent time with me and helped me choose the appropriate carpet for a house we are going to sell. The house is located in a different area and so I will have to order the carpet nearer to another Home Depot, but even knowing that, Rachel still took the time to help me.

The help here is very friendly and they seem to go above and beyond to assist. All of my experiences shopping at this store has been very good.

As always, the shopping experience is great as I am always find what I am looking for while, at the same time, finding new products that interest me. The staff is always eager to help me with questions. If they do not know the answer themselves, they make it their priority to find another staff member who is the "expert" in that area. Love Home Depot!

Sales Associate Timothy is the perfect example of a great employee. He was very attentive, helped with picking my product all the way to loading everything in my car, all with a smile and positive attitude. He was polite to every customer and other associates we encountered through the process. So refreshing to be treated professionally!

Store associates are way nice! A nice man named Dean helped me load some lawn chairs into my corolla. He was polite, super helpful and did not complain one bit even though it was windy and raining and I couldn't be much help. Cashiers were super kind too!!!

The appliance department was very helpful in locating items, Building material associate was fast to find what I was looking for and Andrea was very friendly ant checkout.

Very pleased with the assistance. Associate Lyndsay was very helpful, friendly, and enjoys her work!

Great customer service along with great products. Prices could be slightly lower on flowers but there was a good selection.

Associate was able to answer all my questions, and help me order exactly what I needed. Much better knowledge than the Lakeline location.

on this visit every thing was as I expected. however on other occasions and at other stores I have not always found it as good. but no real complaints.

I was asked if I needed help as i moved through the store picking up my purchases, as well as at the cashier and after my purchase in the parking lot. Everyone was very congenial and professional. Thank you!!!

Typical trip to HD, got what I needed with great help when needed.

Got expert advice that made the project a piece of cake!

I wanted to rent a drill to try and remove screws from my license plate. An employee named Dwight offered to do it himself to save me time and money, which he ended up doing big time. The drill ended up being ineffective and he needed a very strong vice grip to get the screws off, cutting himself in the process. After one of the screw heads broke off he had to use a wrench to get the thread out of the hole from inside the trunk which took 5 to 10 minutes, then he picked out the correct screws for me to use on my new plates. For a frustrating project that would have taken me all day to complete I was only there for about 20 minutes and ended up paying about $1 for the new screws. He said I didn't owe him anything and refused a tip, simply welcoming me to Texas as I'm from out of state. The least I could do is take a few minutes of the time he saved me to complete this survey and comment on the excellent service I was very grateful for.

My last visit to this store was to purchase new door knobs and locks. The associate that helped me out was extremely knowledgeable about Texas key laws (I had no idea these even existed!) which saved me money and time. I come here pretty often and am always happy with the state of the store and the friendliness of the associates.

The store associates here are always willing to lend a hand whether it be at the panel saw in the back or with a price match in hardware.

Larry at store 6839 was the highlight of my day. I was having a rough and downright bad day and all day I tried to stay positive that something good will come along. Then I met Larry. I needed some lumber cut up and I was forgotten by another associate. Larry saw me and helped me measure out what I needed and helped me to the register and load up the car all while just lifting my spirits with his personality and positivity. I am grateful I came to this store even though I live closer to another. He turned my whole day around!