#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)234-6633

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

111 Universal Drive N

North Haven, CT 06473

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 430 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (430)
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Showing 1-30 of 430 reviews
Great Store Experience
The manager Mabel was VERY HELPFUL!! I called her over the phone & requested paint I needed. She had everything waiting at the cashier ready to go!!! Now that's what I call service!!!! She needs a RAISE.
by
    • Recommended
    Great appliance service
    Took about 10 minutes to buy new fridge and schedule delivery.
    by
      • Recommended
      Good
      Found what I was Looking for and made a timely exit after purchase
      by
      • DIY
      • Recommended
      Tammy and Frank were very engaging early on a Saturday morning
      I was in early on a Saturday morning and the 2 cashiers, Tammy and Frank made my experience memorable!
      by
      • Pro
      • Recommended
      Review
      Great Helpful Staff, Speedy Checkout , product availability was great.
      by
        • Recommended
        New customer service focus.
        There seems to be a shift of focus to more customer service, much to the delight of this frequent customer. Thank you
        by
        • DIY
        • Recommended
        Great
        Very easy to find what I needed. Would go back if needed
        by
        • DIY
        • Recommended
        found everything very easy
        store was well stocked and I found everything quickly
        by
        • Pro
        • Recommended
        Great store service
        Customer service help was very good, sales associate was very friendly
        by
          • Recommended
          Great store service
          Stoer is well organized and clean. The service is welcoming and staff consistently help all customers.
          by
          • Pro
          • Recommended
          Excellent Customer Support at NorthHaven Home Depot
          I found very friendly and helpful sales associates when I went to buy a pressure washer from the Home Depot in North Haven, CT. They helped me select the right tool for the jobs I need the pressure washer for. I recommend this store for its good customer support.
          by
          • DIY
          • Recommended
          Store Associates at the New Haven, CT Home Depot are awesome!
          On July 30, 2015 I visited the Home Depot store in New Haven, CT. I was moving into a new apartment and the wood floors looked like compacted dirt that an Elephant had been sliding around on while wearing ice-skates. A Store Associate by the name of "Pat" recommended 2 products under the brand name "Rejuvenate". When I applied them to the floor as directed, they made the floor look incredible. Close to appearing new. Way go, Pat! On July 31, 2015, I visited the same Home Depot in order to purchase multiple Lock associated items for several different purposes. A Store Associate by the name of "Bob" quickly responded and provided expedited , professional, knowledgeable & friendly service to help me get in and out of the store quickly with everything I needed. Thanks Bob! As a Licensed Locksmith and General Handyman by trade, I was very impressed.
          by
          • Pro
          • Recommended
          Great customer service!
          Everyone at this store is always so helpful! I always want a quick check out and get help in the front end. I was in and out of the store thanks to a cashier, Alesia. She's always been a good help every visit. Good store!
          by
          • Pro
          • Recommended
          Great help with security lighting
          Peggy Foster, the associate in the electrical section, provided great help to me on the phone; told me how to look up the product online for review; and sent it to the Service Desk for easy pick-up before the store closed. Before we checked out she also came to help locate some wood screws that were supposed to be in the package but couldn't be located--of course she was able to find them and show us how best to use the product. The entire experience was far above what I expected from a last-minute purchase.
          by
            • Recommended
            Chris from Building Services is amazing!
            Chris Diglio a building department store associate in the North Haven Ct. store has been in the past and was again today a tremendous help in our large purchases. He and only he is the reason we had a great experience today in Home Depot. He deserves a raise!
            by
              • Recommended
              David in electric was very consultative on a recent purchase Re; Receipt 6201 00010 70887 07/26/2015 7:15PM
              Excellent service from David in Electric Dept. Pleasant and expeditious shopping experience !
              by
              • DIY
              • Recommended
              Found what I was looking for after some time
              I was looking for an item that was not in the correct box but with some searching I was able to find the product I was looking for. The cashier was rude and snotty before I even got there so I opted to go to self checkout.
              by
                • Recommended
                Great Purchase Experience
                The North Haven Store associate JodiAnn was very helpful in opening my account, She was friendly and pleasant. Doug in Landscaping was a true gentleman. He walked me thru my purchases and explained the use and operations of my John Deere Lawnmower. Lamar the store manager was very helpful as well.
                by
                  • Recommended
                  Ecellent Service Always
                  I like the new changes and new people at the store. Everyone eager to help.
                  by
                  • Pro
                  • Recommended
                  Great customer service
                  The sales associate was so helpful. Answered questions I didn't even know I had.
                  by
                  • DIY
                  • Recommended
                  needed a microwave
                  The salesmen have been there for so long. I feel so comfortable dealing with them. I have bought several appliances from them while redoing my kitchen. I was also so impressed with the online help I received before shopping. they were very honest about the products and gave me great advice. I went to buy a new microwave and wound up buying a new stove also.. so glad I got 24 months no interest payments plus some rebates!!
                  by
                  • Pro
                  • Recommended
                  Great ladies in the paint dept.
                  The women working the paint dept. desk are very well informed and helpful. It's a pleasure to deal with them.
                  by
                    • Recommended
                    Always a pleasure!
                    I love our local Home Depot, we have friends that work their we get quality products and great service. I flipped my first home and while it was a different store location, I could do it and they absolutely helped.
                    by
                    • Pro
                    • Recommended
                    Searching the store
                    There were a lot of associates on the floor near the front. I passed them 3x's and no one approached me when going past to see if I needed any help. I was looking for a product called "Goo be gone", couldn't figure out where to find it.
                    by
                      • Recommended
                      Outstanding experience at Home Depot in North Haven Ct
                      The store was very neatly organize and the product was easy to locate. The price of the item was less than another store that I visited. The cashier was friendly and interacted with me as a customer. I recommend Home Depot because it is my store of choice for my daily needs.
                      by
                        • Recommended
                        Project build
                        Most knowledgeable staff of any of the other area Home Depots or lowes stores
                        by
                        • Pro
                        • Recommended
                        The North Haven, Home Depot, has Great customer service skills. The Specialists in the flooring department are outstanding. Brain Greene, made a diffe
                        The North Haven, Home Depot, has Great customer service skills. The Specialists in the flooring department are outstanding. Brain Greene, made a difference and was able to make a sale. The level of training and experience is what makes an exceptional employee such as Brain.
                        by
                        • Pro
                        • Recommended
                        Awesome experience
                        Diaz in the appliance dept. assisted me in purchasing houses for my entire new home. He was very knowledgable and expedient in his service. He could not do enough to make me happy. Told me that was his goa.
                        by
                        • Pro
                        • Recommended
                        Fast and friendly associate that loaded our truck.
                        I know where everything is and I like that especially when I need to run home to finish a project.
                        by
                          • Recommended
                          Great store
                          Excellent place to shop for home improvements would recomend
                          by
                          • DIY
                          • Recommended
                          Showing 1-30 of 430 reviews

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