#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)234-6633

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

111 Universal Drive N

North Haven, CT 06473

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 431 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (431)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 431 reviews
Cashier Anajah was incredibly rude and confrontational. Will never return to this store.
Cashier Anajah was incredibly rude and confrontational. Will never return to this store.
by
  • Verified Purchase
Very nice store, love coming to the Pro-desk they always attend to me with a smile n courtesy. Ja...
Very nice store, love coming to the Pro-desk they always attend to me with a smile n courtesy. Janett M. Always makes my shopping easy and fast. J-Squad are awesome.
by
  • Verified Purchase
  • Recommended
North Haven Home Depot Is the best.
North Haven Home Depot Is the best.
by
  • Verified Purchase
  • Recommended
the people in the store usually always very helpful , the yard guy they have there always goes ab...
the people in the store usually always very helpful , the yard guy they have there always goes above and beyond to help , either with loading your vehicle or even just getting carts out of the way in the lot that people dont put in the proper spot when done shopping
by
  • Verified Purchase
  • Recommended
Your cashier Dahquan at the North Haven store did a fantastic job, I highly recommend him for emp...
Your cashier Dahquan at the North Haven store did a fantastic job, I highly recommend him for employee of the month. Bravo Zulu Dahquan!
by
  • Verified Purchase
  • Recommended
Ricardo was awesome! His kindness, efficiency and customer service was over the top! Much appreci...
Ricardo was awesome! His kindness, efficiency and customer service was over the top! Much appreciated
by
  • Verified Purchase
  • Recommended
excellent customer services
excellent customer services
by
  • Verified Purchase
  • Recommended
Special kudos to the check out employee.
Special kudos to the check out employee.
by
  • Verified Purchase
  • Recommended
I do Enjoy most of the employees Steve in windows is awesome,very knowledgable,love larry at the ...
I do Enjoy most of the employees Steve in windows is awesome,very knowledgable,love larry at the pro desk Jennifer C.might be my knew favorite
by
  • Verified Purchase
  • Recommended
My favorite Home Depot hands down, I could be at a location far from this store and I refuse to s...
My favorite Home Depot hands down, I could be at a location far from this store and I refuse to shop at any other location. This particular store and employees really try to make your shopping experience so much better. They don't hide deals or lie about products, they also if your a loyal customer will give you discounts.
by
  • Verified Purchase
  • Recommended
I was greeted as soon as I walked in the store. The person at Customer Service paged an employee...
I was greeted as soon as I walked in the store. The person at Customer Service paged an employee so that I could obtain help purchasing cellular blinds. The employee who helped me went above and beyond explaining the numerous options that are now available. She then directed me to the tool section to get installation items. When an employee saw me with my hands full, she came up to me with a carriage. Check up was efficient and smooth with the same employee who had helped me with the cellular shades. Everyone was friendly and helpful. The store was clean. All store employees wore masks.
by
  • Verified Purchase
  • Recommended
Awesome store! Very pleasant thanks for working in the pandemic.
Awesome store! Very pleasant thanks for working in the pandemic.
by
  • Verified Purchase
  • Recommended
excellent customer service from Lissette. Thank you.
excellent customer service from Lissette. Thank you.
by
  • Verified Purchase
  • Recommended
Barbara, the manager of the store gives really great customer service and very knowledgeable. Nic...
Barbara, the manager of the store gives really great customer service and very knowledgeable. Nice clean and organized store. Also, other lady, who was in the return service really good, polite and friendly.
by
  • Verified Purchase
  • Recommended
friendly staff and mostly everyone was knowledgeable. tuff when its short staffed if help is req...
friendly staff and mostly everyone was knowledgeable. tuff when its short staffed if help is required.
by
  • Verified Purchase
  • Recommended
It is convenient having the Home Depot here in North Haven, which is near most of the properties ...
It is convenient having the Home Depot here in North Haven, which is near most of the properties that we manage. Larry, Jenn and the staff at the Pro Desk always treats us exceptionally well, as does Lisa in Paint but the entire North Haven crew is top-notch compared to other HD's and always goes the extra mile to earn our business. The store is easier to find things in and get out quicker than most of the other big boxes, their merchandising flow and organization is appreciated as they put things together which make sense.
by
  • Verified Purchase
  • Recommended
The employees were particularly helpful with their service. I came in looking for a tape measure ...
The employees were particularly helpful with their service. I came in looking for a tape measure and the employee that I asked, helped me out very kindly, and also helped me out in finding a poster.
by
  • Verified Purchase
  • Recommended
I would like to thank Steve in Millworks! he was so helpful in helping me special order a new doo...
I would like to thank Steve in Millworks! he was so helpful in helping me special order a new door for my home - I will definitely come to him again for my next purchase !
by
  • Verified Purchase
  • Recommended
Every employee I have dealt with has been great. Always ready to help out and usually has everyth...
Every employee I have dealt with has been great. Always ready to help out and usually has everything in stock.
by
  • Verified Purchase
  • Recommended
Is really neat and clean store and the employees are so nice and helpful and the store got everyt...
Is really neat and clean store and the employees are so nice and helpful and the store got everything you ask about.
by
  • Verified Purchase
  • Recommended
I recently purchased a new home and have been spending a fair amount of time at home improvement ...
I recently purchased a new home and have been spending a fair amount of time at home improvement stores. Overall, I have had a very good experience in all the stores, but, I can say, without hesitation, that my trip to the Home Depot in North Haven, was by far the most pleasant.
by
  • Verified Purchase
  • Recommended
Unfortunately I did not have a good shopping experience. No one answered when I called for curb-...
Unfortunately I did not have a good shopping experience. No one answered when I called for curb-side pick-up, my ID was not checked when I picked up my online order, and I ended up receiving the incorrect item. One would hope that during these times that stores are doing their best to keep customers satisfied.
by
  • Verified Purchase
Store assistant manager Barb was very rude, I don't know how she could treat customers the way th...
Store assistant manager Barb was very rude, I don't know how she could treat customers the way that she did towards me and still have a job there .. someone needs to talk to her.
by
  • Verified Purchase
Rude people working there. No respect.
Rude people working there. No respect.
by
  • Verified Purchase
This store is always clean and well organized. The employees here are always nice and willing to ...
This store is always clean and well organized. The employees here are always nice and willing to help in anyway they can.
by
  • Verified Purchase
  • Recommended
We are doing a major home renovation and found Home Depot to be very helpful in our planning and ...
We are doing a major home renovation and found Home Depot to be very helpful in our planning and material selection. High quality at competitive pricing, with a military discount to boot!
by
  • Verified Purchase
  • Recommended
excellent store to shop at, had the best dealings with Janett the associate, very professional, k...
excellent store to shop at, had the best dealings with Janett the associate, very professional, kind, excellent service
by
  • Verified Purchase
  • Recommended
Had a problem (undetectable manufacturing defect) with a large item delivered to me, and the Home...
Had a problem (undetectable manufacturing defect) with a large item delivered to me, and the Home Depot manager immediately arranged to have the problem item picked up and replaced with another one (same make and model, sans problem) the very same day. Never had a problem getting the right people on the telephone to report the problem to, or getting action taken to solve it. An unusually high level of customer service and responsiveness. Thank you, Home Depot staff at the Universal Drive store in North Haven, CT.
by
  • Verified Purchase
  • Recommended
It's not so much the store it's the Pro Department Staff. Their Customers Service is impeccable! ...
It's not so much the store it's the Pro Department Staff. Their Customers Service is impeccable! Like they really present a caring and concerned attitude regardless how they are treated.
by
  • Verified Purchase
  • Recommended
Larry at the Pro Desk and his team of employees go above and beyond to make your purchase at Home...
Larry at the Pro Desk and his team of employees go above and beyond to make your purchase at Home Depot very smooth. They are very knowledgeable and always go the extra mile. Highly recommend. 5 Stars
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 431 reviews

Nearby Stores

Find Another Store

1873 Dixwell Avenue

Hamden, CT 06514

2.79 mi

Rental Center

(203)281-5268

Pro Service Desk

(203)281-5262

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

75 Frontage Rd N

East Haven, CT 06512

4.68 mi

Rental Center

Pro Service Desk

(203)466-4802

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

440 Boston Post Rd

Orange, CT 06477

9.97 mi

Rental Center

(203)799-5308

Pro Service Desk

(203)799-5330

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm