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Showing 1-30 of 567 reviews
Sep 2, 2015
Great
The store associate was fantastic!!!He made my decision that more easy for me. Take step by step professionalism was through the roof couldn't be more satisfied.
Store sales associate George G. was Outstanding and very professional, friendly, efficient and knowledgeable .
by
DIY
Recommended
Aug 22, 2015
Good experience
The store had my items and paying for them was quick and easy.
by
DIY
Recommended
Aug 14, 2015
GREAT SERVICE
WAS IN AND OUT OF THE STORE FAST , SERVICE WAS GOOD AND A GREAT ASSOCIATE , SHE WAS VERY FRIENDLY AND HELPFUL .
by
DIY
Recommended
Aug 13, 2015
Okay, but could be better
My only reason for not giving this store 2 stars is that it's better than the Stratford store, but that's not saying much. Lately I try to go here on the weekdays to avoid crowds and to get assistance, but the availability of associates even on weekdays is not that good here. I've walked through the last half dozen or so aisles at the building materials side of the store, and maybe 1 out of 5 times I see an associate, and if I do, they're typically not the one that can help me.
by
DIY
Recommended
1 found this review helpful
Aug 3, 2015
Great experience after being overwhelmed
I enjoyed the shopping experience. Customer service was great.
by
Pro
Recommended
Jul 31, 2015
Awesome Associates!
Best customer service we have received at Home Depot. We recently purchased a home in the New Haven area, and have been to the Home Depot over 20 times in the past two weeks, visiting mostly the Hamden and East Haven stores. Yesterday we went to the store in Orange and it was the best experience we have ever had at Home Depot. One associate in particular was amazingly attentive, knowledgeable, friendly, and helpful. He ensured we had everything we needed not only from his department, but everything that we had on our list, and helped us find alternatives when the things we wanted weren't available. He was absolutely amazing and we will be travelling out of our way to go to this store again.
by
DIY
Recommended
Jul 24, 2015
SUPER FRIENDLY AND HELPFULL STAFF
WENT TO BUY A BAR-B QUE, EVERYONE ENSURED THAT I HAD ASSISTANCE!!!
by
DIY
Recommended
Jul 24, 2015
Extremely helpful associate
The gentleman at the paint desk, Wattson, was extremely knowledgable and helpful. I have had to visit him several time to get the right color match for the paint at my clients house. Luckily with his superior knowledge and experience we were able to get the correct color. Thank you Wattson!
by
Pro
Recommended
Jul 23, 2015
My Shopping
Very friendly cashier named Flor and loading named Victor who helped me with mulch
by
Recommended
Jul 23, 2015
Great store experience
The store was organized and clean, however it was the sales associate that made the difference for me. He was extremely helpful, knowledgeable about all products and made my home depot experience easy. I got everything i needed and in a timely fashion. I would most definitely go back to the orange location.
by
DIY
Recommended
Jul 22, 2015
Very good customer experience.
I think that Behr paint is the best stuff out there, and go to Home Depot to buy it. The paint department people are well trained and the cashier Alexandria was extra helpful. I enjoy shopping at the Home Depot and would recommend it to anyone unless you need a lot of attention at a very busy time.
by
DIY
Recommended
Jul 18, 2015
SATISFIED SHOPPER
I HAVE ALWAYS FOUND THIS STORE SUPERIOR TO OTHERS IN MY AREA
by
Recommended
Jul 16, 2015
Great Experience
The associate that helped us was phenomenal. Pleasently suprised!
by
Pro
Jul 15, 2015
Materials for Bocci Court
Ordered material for a bocci court and all associates were helpful at the ordering and picking up(Christine) at the Pro Desk and at Truck Rental(Tim).
by
Pro
Recommended
Jul 12, 2015
Profesdional
I had to order windows, Ronald made the process easy.
by
DIY
Recommended
Jul 11, 2015
Difficult to find a particular department associate
Products were easy to find and in stock. Finding somebody to assist me was the problem.
by
Recommended
Jul 7, 2015
LACKING
This store probably needs a new management team. As a former manager of many employees in a customer service industry, it is obvious to me that employees in this store don't understand the importance of every customer that walks in the door. That's a management issue!! I have been shopping in Home Depot's in different parts of this country for close to 30 years and find this store among the worst. Employees in this store made me feel that they didn't care if I shopped there or not. Cluttered front area and aisles, 1 register opened (cashier not friendly) while I'm watching other sales associates walking around. The Home Depot close to where I live in Florida have their employees trained to ask all customers if they need assistance. In the Orange CT store NOT ONE employee asked me if I needed assistance. I would not recommend this Home Depot to family and friends. I have had a better experience in the Derby, CT store.
by
DIY
1 found this review helpful
Jul 7, 2015
good store purchase
All products I was looking for I was able to purchase
by
DIY
Recommended
Jul 5, 2015
Great store associates
I was pleasantly surprised when Brian explained the different types of lighting and then reviewed my options for changing my flood lights. He then found what I was looking for and delivered it to me in the Garden section. Tony in Garden was helping select plants and soil to decorate an area that I described. He was very creative and helpful. I had a great visit to HD in Orange, CT
by
Recommended
Jul 3, 2015
GREAT STORE BUYING EXPERIENCE
STAFF WAS HEAPFUL, STORE CLEAN AND ORGANIZED. DID NOT HAVE TO WAIT TO CHECK OUT.
by
DIY
Recommended
Jun 22, 2015
Friendly Helpful Associates
I was greeted upon arrival, and numerous times as I was browsing associates asked if I needed assistance.
by
Recommended
Jun 21, 2015
Just always depend on Home Depot to have what I need
Store is always very well kept, light and always nice happy associate at the door to welcome customers.
Have lived in same house in Milford for more than 50 years and our family shops Home Depot for almost all things connected with house and garden projects, guy toys for birthdays etc., competative prices, always helpful understanding associates in cases of returns, always helpful on the phone, always helpful with silly old woman "how to do" questions . what I really like is if an associate honestly does not know the answer to the question they will get someone who does. Except for last visit June 19th, just had to go onto website and found item, two young ladies in the Garden Dept. did'nt know what "6' Steel Fence Posts were. All in all have always depended on H.D. to carry excellent big selection of products. Finally, always someone to help put heavy things in car with a smile. Thank you Simone, Milford, Ct. Last thing competitor store in Milford not so helpful, been there twice and Home Depot is my "Go To" place.
by
Recommended
Jun 18, 2015
Shopping
The store was clean. The associates were outstanding. The store had everything I needed. It is very easy to get to.
by
Pro
Recommended
Jun 18, 2015
THIS STORE IS INCONSISTENT
OK, I was there for flower seeds. There were TWO pallets blocking my way. WHY????
Who was totally clueless that left them there? Who lacks intelligence with special relationships.
HOW do they think people can access the seeds if they left something in the way.+
Aren't aisles suppose to be open????
I have a MAJOR problem with total ignorance and total carelessness.
AND, WHY did you sell me a charge card telling me I'd get 5% off every purchase when it DOES NOT HAPPEN.
I'm shopping Lowes where I ALWAYS get 5% off regardless of the register I'm at.
I'm also going to find a way to go online and tell this story. I have my receipts to prove it.
Richard Wojtyna
by
DIY
Recommended
2 found this review helpful
Jun 16, 2015
I love the Orange Home Depot! Great service!
I love the Orange Home Depot! The employees here are so helpful beyond words. If I could name each and everyone of you I would. But my list would be a long one! All the managers and employees in the store are amazing. The help I get in the store makes my life so much easier and the products that are available are of superb quality. Thank you to all the managers and employees I cannot thank you enough. :)
by
DIY
Recommended
Jun 15, 2015
I like the choices in flowers and other home needs that I have for my home..
I go in quite often in the course of a year, and I love the experience that I receive. I find that that the help is great and very knowledgeable. plus they carry a good variety of home needs. very pleased.
thank you for this opportunity to explain my feelings. I also love their flower collection
by
Pro
Recommended
Jun 15, 2015
Great Sore Visit
I shop many home stores but the Orange Home Depot consistently has the "best bang for the buck" their staff is friendly, knowledgeable and helpful with out being pushy. Their building materials seem to be better than most. No matter where else I shop I always end up back here.
by
Recommended
Jun 7, 2015
great
i was able to find everything i needed in the store.they are a great help.
by
Pro
Recommended
Jun 6, 2015
Great service !!!!
I got great service from Joyce E at the orange, CT store. She was a great help.