Reviews for Prescott #452

Bob helped me in answering questions about various porelain and cermanic tile. He assisted me in getting pieces down (the size was award and I'm height challenged). He definitely went the extra mile! I went to a competitor store and it took my twice as long to get assistance. Home Depot is always my first go to because of their wonderfull employees like Bob. Laurie U

Knowledgeable helpful and great service.

Last three visits to this location have been exceptional with employee attitudes - greeting, courteous, friendly, and offer to assist - made me feel like I was important and they cared about getting my needs met.

Maggi in flooring very helpful with our purchase

I would place it in the upper 10% of all the Home Depot stores with which I am familiar.

Regarding my order, # HO452-276923, the customer service person who helped me was exemplary.

I was very impressed with the store. It was clean. Two elderly employees were extremely helpful and we got everything we needed.

We went to purchase a toilet and Mike your assistant on the floor helped us to get the perfect toilet for our needs. Mike was so knowledgeable and and funny at the same time, making this a special experience. Mike also saved us from purchasing a toilet that would have been too long for our small bathroom. It was such a personal and enjoyable time. Mike is an amazing asset to your team!

We continue to be amazed at the number of willing, available employees to answer questions & help with our needs as we shop at this store!

I occasionally find myself at Home Depot looking for a somewhat obscure item. It would probably take me an hour to track down what I need, but I'm always able to find a very friendly and helpful employee to lead me right to what I need, and to make suggestions when I'm not exactly sure which item to choose. I so appreciate that kind of customer service!

Poor service dont bother the employees they are busy talking to other lazy employees.

Always a pleasant experience at this Home Depot. Smiles from helpful employees like Valerie make it great too!

Great folks to work with

Terry Fegley deserves a raise.

Very friendly and helpful!! The store is neat and clean and easy to find things!! The employees are also very knowledgeable

I had a very pleasant buying time, nice helpful sales person and check out person, loading help was much appreciated.

I was having a terrible shopping experience with a miserable rude sales associate in the Garden Center. Thank goodness Mary swooped in like a breath of friendly fresh air, to take over the situation and make my shopping experience a good one! You are lucky to have someone like Mary representing Home Depot in the polite helpful manner in which she does!

I've been to many Home Depot stores through the years, this store's customer service staff is the best I've ever experienced. Great attitude and disposition. Give Valerie a raise, she is exceptional.

I had a problem and the store manager, Stephanie Brooks, immediately took care of the problem. Great customer service.

I got 4 quotes for flooring and Home Depot came in much lower than anywhere else with two sales running at the same time. Maggie was friendly and helpful. I can't wait for the install.

Florida is the only service center and you have to pay for shipping; scam.

After spending years exclusively with a Home Depot competitor, the competitor finally drove me away with their gross incompetence. After shopping at Home Depot for the past year or two as a general contractor, I'm becoming more and more impressed with the customer service. Occasionally something might "fall between the cracks," however, those issues are promptly remedied.

Today while shopping at the Prescott home depot I witnessed a ashole that wasn't covered by a diaper from all the rude crap coming out of his mouth. I don't know how they treated you in the country you come from but that behavior is unacceptable here.

The frig is still being scheduled for delivery

Was easy to find an associate, and he walked us to the department. We were looking for very small irrigation parts that are hard to find on the shelf. He asked what we were looking for and walked us to the section. By the time we got there, he knew exactly what we wanted and the parts were in our cart quickly. Shopping was a breeze, made even better by the cheerful and friendly cashiers.

WHERE ELSE CAN YOU HANG AMONG THE HANDY PEOPLE OF PRESCOTT !! DOGS, CATS WELCOME IHAVE ONCE SEEN A SHETLAND PONY THERE THAT WAS A SERVICE PONY!

My husband and I were lucky to have Jenn B. as our associate. She went an above and beyond to help us with our online order and pricing issue. She is amazing at her job and the HomeDepot is lucky to have her working for them. 10/10 best experience because of her!!

I walked in knowing exactly what I wanted and I was ready to order. Terry was clearly mad that there was “nowhere to hide at work,” (his words) It took Terry 3 hours to place an order for 4 appliances, I am not exaggerating. Terry spent those 3 hours being a rude condescending a$$hole to my wife. I regret not walking out and just paying the higher price somewhere else.

Worst Home Depot experience ever - have used other HD stores for decades and it has been great - but not Prescott Store. Just want flooring!! A terrible mess!!!::

I was greeted by Lacey and Val at return des and they did a return exchange on a Dewalt edger There were super friendly and helpful!!