#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(715)361-4400
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 E Lincoln St
Rhinelander, WI 54501
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Customer Store Reviews

  • 4.8 out of 592 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (592)
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Showing 1-30 of 592 reviews
Positive Experience!
We had a very positive experience at this store and are highly likely to return again to purchase more goods and services.
by
    • Recommended
    Tamara, in the flooring/window coverings department was very helpful. We were undecided about our...
    Tamara, in the flooring/window coverings department was very helpful. We were undecided about our window measurements and she determined what we needed.
    by
    • Verified Purchase
    • Recommended
    Employees at this store are very helpfull and friendly. I enjoy shopping at THIS home depot!
    Employees at this store are very helpfull and friendly. I enjoy shopping at THIS home depot!
    by
    • Verified Purchase
    • Recommended
    Always has items in stock! Employees are always asking if you need help and are willing to go the...
    Always has items in stock! Employees are always asking if you need help and are willing to go the extra mile.
    by
    • Verified Purchase
    • Recommended
    THE STAFF AT THE RHINELANDER STORE ARE VERY FRIENDLY AND EAGER TO HELP. I WOULD RECOMMEND SHOPPI...
    THE STAFF AT THE RHINELANDER STORE ARE VERY FRIENDLY AND EAGER TO HELP. I WOULD RECOMMEND SHOPPING THERE FOR ALL YOUR HOME IMPROVEMENT NEEDS.
    by
    • Verified Purchase
    • Recommended
    Employees were knowledgeable and took the time to help even though they were very busy.
    Employees were knowledgeable and took the time to help even though they were very busy.
    by
    • Verified Purchase
    • Recommended
    Just need to get more employees and better trained in being polite to the shoppers, and the prod...
    Just need to get more employees and better trained in being polite to the shoppers, and the products they sell, also direct you to a person that could help you
    by
      Great store and staff. Accomplished what i set out to dol
      Great store and staff. Accomplished what i set out to dol
      by
      • Verified Purchase
      • Recommended
      Clean store with friendly helpful staff
      Clean store with friendly helpful staff
      by
      • Verified Purchase
      • Recommended
      Had great customer service from employee named Karley at the customer service counter. She was p...
      Had great customer service from employee named Karley at the customer service counter. She was pleasant, patient and efficient.
      by
      • Verified Purchase
      • Recommended
      Neil in the door department. was fantastic to work with. He understood our needs and was very kno...
      Neil in the door department. was fantastic to work with. He understood our needs and was very knowledgeable about the products.
      by
      • Verified Purchase
      • Recommended
      This review is to specifically recognize Michael, one of the employees at the Rhinelander Home De...
      This review is to specifically recognize Michael, one of the employees at the Rhinelander Home Depot. He helped me lift an extremely heavy Masterbuilt grill into the bed of my truck, and went back inside to find a screw that was missing From the back of it. When we discovered a screw that had sheared off, he went in again to find another one fir me. This certainly made my life a lot easier!
      by
      • Verified Purchase
      • Recommended
      Toni in the paint department was so helpful when assisting us! She had so much knowledge in regar...
      Toni in the paint department was so helpful when assisting us! She had so much knowledge in regards to the differences in paint brands, finishes, and colors. She took the time to assist instead of leaving us to figure it out on our own. We bought 14 gallons of paint total, and she didn't bat an eye or complain! She had us laughing the whole time. We then checked out with Terrie who was also very friendly and helpful despite the 90 degree weather and humidity. It was a great experience which normally is not said when shopping with my husband.
      by
      • Verified Purchase
      • Recommended
      This store never has any staff in it, and rarely if at all. So tired of never being able to get a...
      This store never has any staff in it, and rarely if at all. So tired of never being able to get any help.
      by
      • Verified Purchase
      Excellent store to shop at
      Excellent store to shop at
      by
      • Verified Purchase
      • Recommended
      We always find friendly associates willing to help us find whatever we are looking for. The store...
      We always find friendly associates willing to help us find whatever we are looking for. The store is always neat & clean and well organized.
      by
      • Verified Purchase
      • Recommended
      Your store and all the people working in it are top shelf...always! Whether it is questions on th...
      Your store and all the people working in it are top shelf...always! Whether it is questions on the phone, help finding something in the store, advice in using the products. I had to do major construction on my home over the past 7 years for my handicapped husband and the fact it was an old cabin needing updating or just regular care your people have always helped me 100%. As a woman doing what might be considered mens construction projects I have always been helped with valuable advice and success in projects. l have lived other areas and truly Rhinelander store staff are The Best-knowledgeable, patient, energetic and give great service with a smile.
      by
      • Verified Purchase
      • Recommended
      Thanks Nic (without a K) for your superior customer service both in the store and with our phone ...
      Thanks Nic (without a K) for your superior customer service both in the store and with our phone call a couple of days later. Thank you for your time and your knowledge with our blind purchase! Other employees we passed were also friendly and asked if they could help. Great experience.
      by
      • Verified Purchase
      • Recommended
      I always have a project or two going on and this store is my "go-to" store to get the materials o...
      I always have a project or two going on and this store is my "go-to" store to get the materials or tools that I need.
      by
      • Verified Purchase
      • Recommended
      Ordered Doors today and Neil was Awesome! Excellent service!
      Ordered Doors today and Neil was Awesome! Excellent service!
      by
      • Verified Purchase
      • Recommended
      The store is always clean, employees are nice and helpful. 10/10 will be shopping here again!
      The store is always clean, employees are nice and helpful. 10/10 will be shopping here again!
      by
      • Verified Purchase
      • Recommended
      The sales girl was very helpful and courteous. Her name is Hailey Kuczkowski in the appliance se...
      The sales girl was very helpful and courteous. Her name is Hailey Kuczkowski in the appliance section.
      by
      • Verified Purchase
      • Recommended
      The associates are approachable, friendly, and helpful. They will help you look for what you nee...
      The associates are approachable, friendly, and helpful. They will help you look for what you need, explain details about products, and do not make you feel like you are imposing on them.
      by
      • Verified Purchase
      • Recommended
      Friendly people. Good service. Clean store
      Friendly people. Good service. Clean store
      by
      • Verified Purchase
      • Recommended
      VERY helpfull and knowledgeable employees. A great shopping experience
      VERY helpfull and knowledgeable employees. A great shopping experience
      by
      • Verified Purchase
      • Recommended
      The Home Depot store hire and train knowledgeable people in every department. Their prices are co...
      The Home Depot store hire and train knowledgeable people in every department. Their prices are competitive to the other stores with no knowledge of product. I will continue to use Home Depot for my home improvement projects.
      by
      • Verified Purchase
      • Recommended
      Great service! Great staff!
      Great service! Great staff!
      by
      • Verified Purchase
      • Recommended
      Been putting off projects because I didn't want to shop during pandemic. Had trouble using online...
      Been putting off projects because I didn't want to shop during pandemic. Had trouble using online order so called the store directly. Nice lady who answered helped place order and went to the trouble of going to look when the computer showed less than I wanted. Her extra effort found what I needed on the shelf. She then set up curbside pickup. Thanks for helping me get a project done that had been on hold too Long
      by
      • Verified Purchase
      • Recommended
      John in the appliance department was very helpful.
      John in the appliance department was very helpful.
      by
      • Verified Purchase
      • Recommended
      The Home Depot is always our first stop. Most Always find what we need, Staff are helpful and fr...
      The Home Depot is always our first stop. Most Always find what we need, Staff are helpful and friendly. They also Honor Veterans Discount.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 592 reviews

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      Find Another Store

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      Wausau, WI 54401

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      Pro Service Desk

      (715)843-6414

      Mon-Sat: 6:00am - 9:00pm

      Sun: 8:00am - 8:00pm