Reviews for S Oklahoma City #3901

When I commented to the young lady standing at the end of self check-out, I need to find a store that had people to wait on me, they use to call in customer service, she kind of scoffed as she told me I could go to register one at the other end of the store. Custoomer service as far as I can tell is a thing of the past. So anyone over 65 expects it. Guess your just waiting for us to die off because the next generation as grown up without it.

Be careful what you order on line when you go to pick it up it may be something different than wht you ordered.

Oh, Home Depot… I came for spray paint and a quick exit. What I got was a full-blown episode of Customer Service: The Lost Art. Step one: buy spray paint. Boom — system locks up like I just tried to buy uranium. Attendant needed. Cool, safety and all that jazz. Step two: swipe my Home Depot card. Machine freaks out again and calls for backup like I triggered the vault alarm. Step three: watch the attendant deep in philosophical debate with another employee down the aisle while I stand there looking like a budget security camera. When she finally graced me with her presence, she fumbled my card like it was her first time seeing plastic. After a few failed attempts, she rage-quit and deleted everything… then started over like we were in Groundhog Day: Tool Aisle Edition. Should’ve just left. Would’ve been faster to drive to another store, build the self-checkout myself, and then ring up my own disappointment. One star. Would not recommend unless you enjoy chaos, delays, and watching customer service die in real time.

Ana your employee took the time to help us choose the correct appliances for our needs. Thank you Ana for your help.

If you order online, don't expect your order to be ready anytime soon. I did an order in the morning, aiming to pick up later that afternoon, and after 5 hours, I arrive at the store, and still had not been pulled, I went back and got it myself, took it yo customer service, I told them I pulled my own order, and the woman had the audacity to get mad at me, saying they could have had someone getting for me, and would have a waste of their time. REALLY? after 6hours of ordering it, they were gonna pull it? Then again this past weekend, after 2.5hours, I canceled the order, and went in and got it myself. As I was walking back to get what I wanted, i walked by 2 employees talking and joking, and to my surprise, 3 more employees playing around. Yep, they are just busy playing around to help anyone

I bought matieral for for garage, rebuild my garage

I have purchased power tools, soil & plants, fencing, hardware for small projects, etc. The store is always well organized with employees available to assist in finding or suggesting the proper items for my projects. They are close to my location & have had everything I requested in stock with the exception of 1 time but ordered it online for delivery.

I SHOP HERE DAILY AND THE PRO TEAM ALWAYS GOES ABOVE AND BEYOND TO HELP. GOOD PRO TEAM AND MANAGER THAT ALL WORK TOGETHER WELL.

I came into the store and both service employees was amazing and helpful. You need more employees like Chantel and Christy

Always a good experience when I go to The Home Depot. Like to walk through the store sometimes to get ideas for future projects. Great place to go for DIY'ers.

I bought a bathroom vanity. I had picked it out online and this store had several available. The vanity is fine, love it actually. It was installed by our usual handyman. He changed the doors and drawers (the directions said easily changeable and they were). What so exemplary was the help. Sara and Karen were great. They were at the contractor's desk.

This is the main Home Depot that I shop at. I shop at different Home Depot all over the city. Most of the associates at this store are pretty friendly and helpful.

Disappointed in the discounted items process it makes no sense

Don't waist your time.

You are purposely losing money in your garden department. Stop having outside vendors that don't follow through on their promises. Have people ready and willing to help load materials.

I was staining my fence and ran out. Went to Home Depot and was helped immediately, checked out right away as well. Employees were friendly and seemed to enjoy their jobs. Heres a little something different, every time I go there someone always asks to help me!!

I’ve been coming to this Home Depot for years and always see the same people. They are friendly and helpful! Especially Adam Allegretta, is he single?? Gosh he’s cool!!

This Home Depot had about everything I needed. I had a good experience.

I bought 35 gallons of semi solid stain. Knowledgeable people.

I needed wood and some screws.

DeeDee was a very helpful and kind lady that works for home depot.

Oh my goodness these two ladies were great! Megan really took great care of me and made me feel like my time and money were valued!

Most amazing customer service I've ever had! Thank you very much Nikki!!

Edy was amazing and helped me get all I needed for my paint project. He was super sweet, patient, and helpful.

Tyler and Jacob took care of a Gift Card situation that another store escalated to my hate for Home Depot. Within 10 minutes speaking with Tyler and Jacob, they found the error and fixed it. Way to go with GREAT CUSTOMER SERVICE and REBUILDING and RETAINING CUSTOMERS.

Run, don't walk to this Home Depot! Megan in Customer Service is super friendly and helpful and directed our family to the sales items and helped us with a friendly checkout! The store is huge, clean and beautiful with tons of great stuff!

Super friendly staff. Everything you need. Very clean.

I'm always satisfied with my visit to home depot

Megan had great customer service

This is always a busy store and it seems they are more geared toward takign care of contractors than most I've visited.