#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)781-7402

Tool & Truck Rental

(989)781-7410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8670 Gratiot Rd

Saginaw, MI 48609

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.9 out of 333 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (333)
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Showing 1-30 of 333 reviews
Good service
I buy pine boards for diy projects. Good quality.
by
    • Recommended
    Excellent Customer Service
    Very helpful and knowledgeable staff!
    by
      • Recommended
      HD 48609
      Store, like all Home Depot's is kind of a neat mess. Floors are clean but shelves are not straigtened and inventory is not always where it should be THe lumber is a mess with poor quality stock on top of good stock instead of being removed. Florence helped me and was amazing, hire more Flo's!
      by
        Great employees!!
        Every time I come in there is an employee (Flo) who is always happy and eager to help. She is amazing as are the other employees but I always remember her and her infectious joy.
        by
          • Recommended
          If you could get more cashier like the one we had name Florence (Flo) would be great she was by f...
          If you could get more cashier like the one we had name Florence (Flo) would be great she was by far the nicest cashier we have had at any store.
          by
          • Verified Purchase
          • Recommended
          Cashier named Connie went above and beyond to help me get what I needed! Highly recommend this st...
          Cashier named Connie went above and beyond to help me get what I needed! Highly recommend this store!
          by
          • Verified Purchase
          • Recommended
          The store is well organized, and the employees are all so helpful. I always find what I need.
          The store is well organized, and the employees are all so helpful. I always find what I need.
          by
          • Verified Purchase
          • Recommended
          AFTER GOING TO TWO COMPETERS, I FOUND THAT HOME DEPOT HAD PLENTY OF WHAT I WAS LOOKING FOR! I SHO...
          AFTER GOING TO TWO COMPETERS, I FOUND THAT HOME DEPOT HAD PLENTY OF WHAT I WAS LOOKING FOR! I SHOULD HAVE WENT THERE FIRST. WAS QUICK AND UNEVENTFUL. THE EMPLOYEES SEEM TO ACTUCALLY ENJOY WORKING THERE & ARE VERY NICE & HELPFUL. GO THERE AND YOU WILL NOT BE DISAPOINTED!
          by
          • Verified Purchase
          • Recommended
          Home Depot must treat their employees very well - pay? benefits? I have seen some of the same pe...
          Home Depot must treat their employees very well - pay? benefits? I have seen some of the same people for several years. This adds to the friendly atmosphere of the store.
          by
          • Verified Purchase
          • Recommended
          EXTEMELY HELPFUL PEOPLE IN THE STORE
          EXTEMELY HELPFUL PEOPLE IN THE STORE
          by
          • Verified Purchase
          • Recommended
          My Home Depot is the best and like no other. They go all out to help me every time I enter the st...
          My Home Depot is the best and like no other. They go all out to help me every time I enter the store. They also Thank Me for my Service to Our Great Country.
          by
          • Verified Purchase
          • Recommended
          Great Customer Service! Friendly and Very Helpful! Always someone available to help in any way! I...
          Great Customer Service! Friendly and Very Helpful! Always someone available to help in any way! I would definitely recommend this Home Depot!
          by
          • Verified Purchase
          • Recommended
          I really like this Home Depot. Everyone is there to help, the shelves are stocked and the store i...
          I really like this Home Depot. Everyone is there to help, the shelves are stocked and the store is clean.
          by
          • Verified Purchase
          • Recommended
          Excellent customer service and love the fact that we can cut wood at the store. That's so helpful...
          Excellent customer service and love the fact that we can cut wood at the store. That's so helpful for the DIY people of the world. :)
          by
          • Verified Purchase
          • Recommended
          We got help when needed and Rylie was awesome as the cashier
          We got help when needed and Rylie was awesome as the cashier
          by
          • Verified Purchase
          • Recommended
          Customer Service counter worker was extremely rude and not helpful to my handicapped husband on 1...
          Customer Service counter worker was extremely rude and not helpful to my handicapped husband on 12/27/2020. Would not recommend this store. Workers are not friendly. Don't go to this store if you have any questions about your project.
          by
          • Verified Purchase
          the customer service in this store is always top notch. I love how each employee says hello and c...
          the customer service in this store is always top notch. I love how each employee says hello and can I help you find something. It's great to feel important as a customer. the store is clean and well organized. i like the greeters too and they seem to be sanitizing things well.
          by
          • Verified Purchase
          • Recommended
          The associate that assisted us was phenomenal! He helped us from start to finish and was so kind ...
          The associate that assisted us was phenomenal! He helped us from start to finish and was so kind and answered all of our questions! Definitely will be shopping here more often!
          by
          • Verified Purchase
          • Recommended
          I am good shopping here a long as they enforce mask wearing for everyone in the store. That is my...
          I am good shopping here a long as they enforce mask wearing for everyone in the store. That is my biggest issue here. Everyone must wear a mask thru this pandemic. NO EXLUSIONS !!
          by
          • Verified Purchase
          • Recommended
          Always organized a d well stocked. Very friendly and helpful employees.
          Always organized a d well stocked. Very friendly and helpful employees.
          by
          • Verified Purchase
          • Recommended
          Clean, friendly, and well stocked!!!
          Clean, friendly, and well stocked!!!
          by
          • Verified Purchase
          • Recommended
          its so nice to have a store in our neighborhood
          its so nice to have a store in our neighborhood
          by
          • Verified Purchase
          • Recommended
          The employees are wonderful!
          The employees are wonderful!
          by
          • Verified Purchase
          • Recommended
          Easy to get to. Service & help from employees very good. Shopping fo Range, appliance manager w...
          Easy to get to. Service & help from employees very good. Shopping fo Range, appliance manager was well informed with the ranges and helped me with choosing the correct one. This manager Sean, gave me his card with all the information I needed to order the Range over the phone. I then called him the next day to make the order. After getting the order done , I had problems with my credit union with the transaction. ( it was a week end day). So I had to wait til Monday to get it all straighten out. Since I wanted to finish my order with Sean, I called back on Tuesday. All went smoothly. He had all things ready to finish my order. I really appreciated all the time Sean put in for me. Thanks again!
          by
          • Verified Purchase
          • Recommended
          Store is clean, employees helpful, and conveniently located to shop at.
          Store is clean, employees helpful, and conveniently located to shop at.
          by
          • Verified Purchase
          • Recommended
          Thank you for great customer service and a clean and friendly store.
          Thank you for great customer service and a clean and friendly store.
          by
          • Verified Purchase
          • Recommended
          This store was very nice and the staff was very helpful and so friendly. I was very satisfied whe...
          This store was very nice and the staff was very helpful and so friendly. I was very satisfied when I left this store.
          by
          • Verified Purchase
          • Recommended
          Employees are rude. I generally dont get upset about this, I know these are hard times, but when ...
          Employees are rude. I generally dont get upset about this, I know these are hard times, but when an old lady with oxygen on came up to the service desk and asked if they could ring her up since she QUITE OBVIOUSLY was having a hard time breathing, they did it but then acted like it was the end of the world and was extremely rude. The audacity of these employees to treat other human beings this way crossed me the wrong way. I will not return to this store. Sorry.
          by
          • Verified Purchase
          Its great to have a Home DePot in our small town. Very convenient! Makes our "Hometown" feel ...
          Its great to have a Home DePot in our small town. Very convenient! Makes our "Hometown" feel like there's growth in the community.
          by
          • Verified Purchase
          • Recommended
          The employees smiled. And a very nice lady walked me up to the item I was looking for and was pl...
          The employees smiled. And a very nice lady walked me up to the item I was looking for and was pleasant and maintained eye contact.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 333 reviews

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