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Filter Reviews By:Rating, Profile, Gender, Age (481)
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Showing 1-30 of 481 reviews
Jul 4, 2024
Great Helpful Workers! Great Products!
Franklin and Christinia did a great job - I give them 5 stars. Franklin showed me bathroom sink pop up stoppers, I bought varieties, went home, tried it, found the one that fit. Christinia helped me to return the ones I did not need and refunded me back. Thank you!
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Recommended
Jun 21, 2024
Staff
They are Pros. They walk me through the process and educate me on the pitfalls. Paul in flooring. He is my go-to guy. Cassandra in PM. Kept me up to date. The contract installer- ROMANOFF Renovations. Worthless, unskilled. Drama queens. Susan in CS. Helped me keep my sanity
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Recommended
Jun 15, 2024
Great Customer Service at an Amazing Home Depot Store!!!
My mom bought bathroom items (e.g. shower head, spigot converter, sink trap). We had the most amazing store associate, Ken in plumbing, help us out. He took my phone call that morning to let me know the store had the product we needed. My 92 year old mom and I came into the store and he was gracious, extremely caring, patient, a consummate professional in every sense of the word. This was also someone who was working, even after having had a recent hip replacement. He walked us over to help us find our product, explained how it would work, answered our questions and make sure we had everything we needed. Thank you for a great experience.
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Recommended
Jun 14, 2024
Stand out customer service!
I went to Tulalip Home Depot today to purchase a small hose end sprayer/applicator bottle of moss out and two 1/2 gallon refills. I checked online last night and the app showed plenty of stock of both products.
When I arrived at the store, there were several hose end sprayer bottles but zero 1/2 gallon refill bottles.
I ended up speaking with the assistant store manager Sonja, who happily offered to sell me the hose end sprayer bottles for the same price as the refills! 2 hose end spray bottles for the price of one refill bottle!
Thank you Sonja!
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Recommended
May 23, 2024
Making a quick decision
There was a sale tag on the shelf for a particular size of product, but the promotion was somewhat misleading as the store did not have that product size. Killian and Zander made the decision to just offer me 3 smaller sizes of the product for the same sales price. Was quick and painless instead of taking 30 minutes to figure out with a manager. They just did it and was great client service.
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Recommended
May 6, 2024
Tina is lumber is awesome
We received excellent assistance while in the lumber department. Both handicapped scooters were broken which added to our time in the store, but Tina was terrific!
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Recommended
Apr 24, 2024
Another store with no cashiers.
The store is fine. But they too have gone to no cashiers and me doing all the work. Hopefully ACE still has employees.
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Apr 23, 2024
good customer service
i bought bags of rocks and Seth assisted me loading them up on my truck good job
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Recommended
Apr 9, 2024
Great staff!
Was helped by Christina today and she did a lovely job helping me with my needs👍🏻
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Recommended
Apr 7, 2024
So accommodating and such a beautiful store compared to the others
I'm often the one to leave the constructive criticism but in this case I'm only here to say that I was beyond impressed with this Home Depot which I had never been to before. I was rained out of the Hidden Gems swap meet where I was supposed to be a vendor so had extra time and meandered into the store looking for a garage door motor that 2 companies that gave me bids on telling me it would have to be special ordered and I would not be able to just go into a store and buy. Thank God I had a retired contractor helping me who worked there, Steve Ferguson. He went above and beyond to accommodate me in knew more than the guys I got the bids from who were wrong! Steve went above and beyond to explain everything, accommodate me and even helped get a donation for my charity. I've never had an experience like this at Home Depot or with any company. The people working at the store were so friendly I didn't want to leave. Even the bathroom was gorgeous for a Home Depot or any store and looked like it had been recently remodeled. It was immaculate and beautifully decorated. I normally avoid Home depots but this is the first time I actually said I would work at this one because of the atmosphere, help, cleanliness and great attitudes of everyone who was working with Steve.
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Recommended
Apr 4, 2024
Great Experience!
Went in for a new water heater, they had a good selection and very helpful staff.
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Recommended
Mar 5, 2024
Excellent customer service
Josh in hardware/tools is an excellent employee at Home Depot. He’s very knowledgeable & informative. He has an easy way & thoughtful manner. I look forward to my next project knowing that if I need help Home Depot employees are there to assist me & make my experience great.
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Recommended
Mar 4, 2024
Very helpful and pleasant cashier
Christinia Christina was very patient and helpful on complicated order
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Recommended
Feb 13, 2024
Great service!
Thanks for providing great service, Christinia in the Appliance Dept., and Laurel and Steve or Steven in the Customer Service / Returns dept. You three rock!
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Recommended
Dec 14, 2023
Great work
Great customer service, saved me a good amount of money on deals I had no clue were going on!
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Recommended
Sep 25, 2023
Great Staff
Awesome and helpful staff at this Home Depot.
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Recommended
Sep 25, 2023
Real people there to help you
I've been around for a while and have been to lot's of big box stores. This Home Depot had lot's a employees around that wanted to help you.
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Recommended
Aug 24, 2023
Bathroom 🚽
I get to drive back to home depot tomorrow. I live an hour from this store. I get to waste gas because your sales people don't know what they're are doing.
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Jul 30, 2023
Good help
Gale S help locate items I needed Stephonie the cashier was very courteous and asked me if I wanted to apply for a card but I already have a card very polite and uplifting
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Recommended
Jul 29, 2023
Rebecca is working nice at this store
Rebecca is working nice at this store
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Recommended
Jul 27, 2023
No customer care
Where is the customer service in this store? From not being able to find a store representative to help you, to not one cashier managed checkstand the lack of customer care is blatantly obvious.
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Jul 15, 2023
Great review
I've gotten everything from refrigerators washers and dryers dishwashers lumber electrical plumbing and for the most part every time I walk out I have the part that I need I've been a customer for 24 years and have zero complaints have a great day
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Jul 6, 2023
Clean store. Well stocked and friendly workers!
This store is always well stocked and the workers are friendly and always helpful!
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Recommended
Jun 17, 2023
Great service
Great service and prices!
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Recommended
Jun 12, 2023
Bad customer service
Associates are not friendly.
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May 13, 2023
When you are there say Hi to Mamma Sue.
Mamma Sue made my day. She treated me with kindness and respect. Above that she treated her coworkers with respect. When you go to Home Depot by the outlet mall in Marysville, say Hi to Mamma Sue ❣️
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Recommended
May 11, 2023
Perfect Freezer
My wife and I came to Home Depot looking for a large upright Freezer. Christinia helped us find the perfect model and got us through checkout without waiting in line, even though they were very busy.
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Recommended
May 10, 2023
Terrible customer service, long lines
Too many problems at this old store. It’s dirty , not stocked well and need employees trained
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May 3, 2023
It's Home Depot...
Need anything for home maintenance... they have just about everything.
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Apr 19, 2023
Great store with incredible staff
This is a great Home Depot with a good selection. I rarely find stuff missing. It restock pretty frequently. The employees are friendly and knowledgeable. They have help me on multiple occasions to get exactly what I need to get stuff done. They have given the knowledge or tools to find confident and competent on the projects that I have to complete. The only thing missing is a tool rental shop, but overall a good place.