#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)935-6401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
310 State Hwy 36 Ste 100
West Long Branch, NJ 07764
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Customer Store Reviews

  • 4.8 out of 438 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (438)
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Showing 1-30 of 438 reviews
I enjoyed looking at all the xmass, was displayed so nice, and plenty of help was there for my g...
I enjoyed looking at all the xmass, was displayed so nice, and plenty of help was there for my guestions.tx
by
  • Verified Purchase
  • Recommended
The two workers I dealt with at customer service were extremely rude. I told my story in the surv...
The two workers I dealt with at customer service were extremely rude. I told my story in the survey about how I was treated during a return. I understand working in customer service around the holidays can be difficult but that is not a way to treat a customer. I gave no one a problem and had what I needed to do this return and they both made it more difficult and painful. Especially for being the customer service department. I left the store very upset for no reason and feeling as if I did something wrong when I didn’t. There was no respect or kindness during this interaction and it was a bad way to start my day.
by
  • Verified Purchase
We found the flooring department really knowledgable and found the Lifeproof flooring a great opt...
We found the flooring department really knowledgable and found the Lifeproof flooring a great option for our basement. Sheryl was a great help, knew a lot about all the various types of floors.
by
  • Verified Purchase
  • Recommended
Great selection and well organized, super friendly staff like Anna, Zack and Christopher. One of ...
Great selection and well organized, super friendly staff like Anna, Zack and Christopher. One of the best Home Depots in the area.
by
  • Verified Purchase
  • Recommended
Good experience. Dominic was polite and helpful.
Good experience. Dominic was polite and helpful.
by
  • Verified Purchase
  • Recommended
Store very neat and clean. Also well stocked. Staff very kind polite and helpful.
Store very neat and clean. Also well stocked. Staff very kind polite and helpful.
by
  • Verified Purchase
  • Recommended
Store was very clean and Covid-19 correct. Personnel in Appliances were affable and very helpful.
Store was very clean and Covid-19 correct. Personnel in Appliances were affable and very helpful.
by
  • Verified Purchase
  • Recommended
associates were helpful and friendly.
associates were helpful and friendly.
by
  • Verified Purchase
  • Recommended
The sales staff on the floor is very helpful and friendly.
The sales staff on the floor is very helpful and friendly.
by
  • Verified Purchase
  • Recommended
I always make this my first stop when looking for home repairs, appliances and garden supplies. ...
I always make this my first stop when looking for home repairs, appliances and garden supplies. The associates are friendly and prices are competitive.
by
  • Verified Purchase
  • Recommended
Clean, friendly and a staff member by the name of Justin was extremely helpful. thank you for yo...
Clean, friendly and a staff member by the name of Justin was extremely helpful. thank you for your help.
by
  • Verified Purchase
  • Recommended
Store was clean and people very helpful
Store was clean and people very helpful
by
  • Verified Purchase
  • Recommended
Always shop at this location until today. Apparently they changed there rules on the military dis...
Always shop at this location until today. Apparently they changed there rules on the military discount again and the cashier Christian would not take my id. I argued with him that it’s a county veteran card and the girl working alongside him said it’s ok there’s a military discount. I guess I upset him cause when I got home I realized he never gave it to me. Guess I’m going to Lowe’s from now on they actually put u in their system and never give u a hard time and besides homedepot didn’t have half the stuff I was looking for and I ended up going to Lowe’s anyway
by
  • Verified Purchase
Great store & great people there! Been going since it opened many years ago.
Great store & great people there! Been going since it opened many years ago.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great location and easy store to find the products you are looking for.
Great location and easy store to find the products you are looking for.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Damon was very pleasant and patient and answered my questions.He was very patient and didn’t rush...
Damon was very pleasant and patient and answered my questions.He was very patient and didn’t rush me along. I thank him for being an essential worker
by
  • Verified Purchase
  • Recommended
1 found this review helpful
THE EMPLOYEES ARE HELPFUL AND PATIENT, RECENTLY HELPED BY BRIAN IN ELECTRIC MADE MY VISIT PLEASAN...
THE EMPLOYEES ARE HELPFUL AND PATIENT, RECENTLY HELPED BY BRIAN IN ELECTRIC MADE MY VISIT PLEASANT AND WITHOUT STRESS WITH ALL THE FEAR OF COVID 19
by
  • Verified Purchase
  • Recommended
Good customer service & store is very clean!
Good customer service & store is very clean!
by
  • Verified Purchase
  • Recommended
nice
nice
by
  • Verified Purchase
  • Recommended
Always have everything I need . Friendly staff all over the store ; always have answers to help ...
Always have everything I need . Friendly staff all over the store ; always have answers to help you, guide you , inform you , On what to get or how you can solve your promem or improvement . Prices for all budgets .
by
  • Verified Purchase
  • Recommended
All the people that works There is very kind and friendly
All the people that works There is very kind and friendly
by
  • Verified Purchase
  • Recommended
Great store, great customer service, very friendly!
Great store, great customer service, very friendly!
by
  • Verified Purchase
  • Recommended
I am a DYI kind of guy who often tackles projects that are above my skill level. Before I start e...
I am a DYI kind of guy who often tackles projects that are above my skill level. Before I start every project I got to my Home Depot in Long Branch NJ to ask for help. There has never been a time when I got bad advice. Often I encounter a glitch in my project and I return to ask for advice and your employees "pull me out of the weeds". Keep up the good work and I'll keep coming back.
by
  • Verified Purchase
  • Recommended
I love this store specifically but wish they would bring back the Ooops paint section
I love this store specifically but wish they would bring back the Ooops paint section
by
  • Verified Purchase
  • Recommended
Like most HD's in Monmouth county , employees know what they're talking about when you need advic...
Like most HD's in Monmouth county , employees know what they're talking about when you need advice. Stuff is always easy to find & better priced than the other guys.
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
We needed a new washing machine at 7pm on a Friday. Vera in Appliances took our phone call, conf...
We needed a new washing machine at 7pm on a Friday. Vera in Appliances took our phone call, confirmed stock IN A TRAILER, advised we should delay coming for an hour while a delivery truck unloaded so we didn't have to wait. She recognized us by name when we arrived, truck was gone & she was able to get our new machine & we were on our way in 10 minutes. Vera was a ROCK STAR in Appliances.
by
  • Verified Purchase
  • Recommended
Professional service and well stocked. Really far above the average Home Depot.
Professional service and well stocked. Really far above the average Home Depot.
by
  • Verified Purchase
  • Recommended
Found my items easily and had great assistance finding whatever I needed. Store associates were f...
Found my items easily and had great assistance finding whatever I needed. Store associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Sharon the cashier went beyond her duties in helping my wife and I .
Sharon the cashier went beyond her duties in helping my wife and I .
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 438 reviews

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