#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)548-5102

Tool & Truck Rental

(972)548-5108

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

252 N Custer Rd

Mckinney, TX 75071

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 609 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (609)
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Showing 1-30 of 609 reviews
Customer Service
This is an outstanding store with really good employees throughout the store. The Customer Service department is especially outstanding.
by
    • Recommended
    Happy customer
    Always a pleasure to visit this store, either to make a purchase or to make my card payments.
    by
      • Recommended
      I have come to this store; and have found what I needed all the time
      Janitorial supplies,
      by
        • Recommended
        HD best store
        I visit many HD stores throughout the north Dallas area and Mckinney is by far the best store.
        by
          Employees and their health
          GET SOME HEATERS AND KEEP YOUR EMPLOYEES WARM. BEST THING ABOUT THIS STORE TODAY WAS CASHIER YASMIN. GIVE HER A RAISE AND GIVE HER A HEATER AT HER CHECKOUT POST
          by
            • Recommended
            Exceptional employee
            I wanted to give a shout out to Joey who went above and beyond to come up with a creative solution to fix my plumbing issue. He definitely went the extra mile to help me. Thanks Joey!
            by
              Not Helpful
              Tried to buy 2 lamps and Mike the sales associate just didnt want to help ...took 15 min to show up ...sad
              by
                Great appliance department.
                Very knowledgeable staff.
                by
                  • Recommended
                  Review for Home Depot
                  Everyone was super friendly and helpful at 6:00 am in the morning
                  by
                    • Recommended
                    Cece is the best!
                    Bought a grill in the off season. Cecelia, the HD employee, went out her way to take care of me and make sure I got my questions answered and made the purchase. Super helpful, courteous and professional.
                    by
                      • Recommended
                      Appreciated the smiles and help
                      Stacy our cashier was friendly, fast, and efficient. James loaded our car with sod quickly and carefully, and thanked us!!! Best Home Depot ever!
                      by
                        • Recommended
                        Tool help
                        Sandy at this Home Depot helped me to find some specific Milwaukee tools I had to have for a job.
                        by
                          • Recommended
                          Cashier at checkout
                          Emma was very pleasant and helpful.
                          by
                            Their people make the difference.
                            You can buy the same products anywhere. The people at this store make all the difference in the world.
                            by
                              • Recommended
                              Great people that are always super helpful and in a great mood :)
                              We needed paint and blinds and got the best service in both sections. Fast and friendly!
                              by
                                • Recommended
                                Inventory and staff
                                The staff at this store are friendly and knowledgeable. I can find what I need and it's in stock. It's nice to go to a store that you don't have to go on a quest to find an employee when you need help.
                                by
                                  • Recommended
                                  Great service from Yasmin at Checkout
                                  Yasmin at checkout is always very kind and provides exceptional service. Yasmin always brightens the day.
                                  by
                                    • Recommended
                                    Customer service from Michele at checkout
                                    MICHELE at checkout always greets me at the entrance and provides exceptional service
                                    by
                                      Always have what I need in stock.
                                      I purchased 3-8ft. x 12" Melamine shelves, had them cut to size and helped out to my car. They are a clean white finish, no need to paint.. Heat activated glue on edging to match is also available.The price was actually cheaper than wood.
                                      by
                                        • Recommended
                                        always a good experience
                                        I have bought lots of christmas gifts for my husband here....we rent lots of tools and this weekend a table saw....love the Behr paints use them all the time
                                        by
                                          • Recommended
                                          Great place to shop
                                          Friendly personel and great service
                                          by
                                            • Recommended
                                            Great individual customer service
                                            Allison - cashier and Chase - floor clerk BOTH helped me greatly today - finding, carrying to front - and getting it correctly checked out. OUTSTANDING service by each of these young employees. THANK YOU!
                                            by
                                              • Recommended
                                              Gardening & Nursery
                                              This Home Depot has been my “to go to” regarding almost all my landscaping/planting needs for part 15 years I lived in McKinney Stonebridge. I find appropriate soil, variety of plants to freshen up my front yard. I also get pots here and some decorative pots for repotting indoor plants, like peace lilies. The store has a lot to offer for different other projects I try to engage in at home. I like coming here and they are my 1st stop for almost anything the house and the garden need. Make it yours, too :-))) I wish y’all an awesome day!
                                              by
                                                • Recommended
                                                Great shopping experience.
                                                Bought many flowers from Garden Shop, they are all thriving beautifully. Recently purchased a range, very helpful rep.
                                                by
                                                  • Recommended
                                                  Water Heater plus install
                                                  When any one buys a water heater or major appliance and installation is required Buyer beware.
                                                  by
                                                    Spring garden shopping
                                                    As I stopped through today for some simple Additions to my garden, I was greeted by James as well as another associate. I loved how engaged the employees were and how clean and organized this store is.
                                                    by
                                                      • Recommended
                                                      Friendly employees, clean store, enjoy shopping here.
                                                      Purchased several gardening products recently that were recommended and enjoyed them.
                                                      by
                                                        • Recommended
                                                        Awesome customer service!
                                                        I work in lewisville. On my home I pass four HomeDepot stores. I will only stop at the HomeDepot in W.Mckinney. The staff here is knowledgable, friendly and fast!
                                                        by
                                                          • Recommended
                                                          Comparison of two Home Depots
                                                          I shopped at the Prosper location and this McKinney store and the Prosper staff seemed like real asswamps.
                                                          by
                                                            Horrible service
                                                            Never can find anyone to help
                                                            by
                                                              Showing 1-30 of 609 reviews

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