Customer Reviews for Dawn Platinum 74.3 oz. Fresh Rain Scent Liquid Dish Soap

Thanks for taking the time to share your recent Dawn Platinum experience with us, and we'll be sharing your feedback about the level of scent with our team. We wouldn't expect the scent to linger on your dishes, and our products go through lots of quality testing to try to ensure your satisfaction. We're here to help and would like to share that if your dishwasher has a filter, we suggest removing it and cleaning it according to the manufacturer's instructions, and then running on a sanitize cycle. Additionally, some materials, such as cast iron and plastic, can absorb odors. If certain items always pick up an odor, they could be old or worn to the point of being porous, and we'd recommend washing by hand. Additionally, our Platinum Dishwasher Soap is more strongly scented as an answer to consumers who see that as a benefit. We'd like to learn more about your experience, and tell you more about our Free & Clear dish soap. Please give us a call at (800) 765-5516.

Kathan, firstly, thank you so much for being a long-time user of Dawn. We're so sorry that your recent bottle of Dawn didn't quite smell what you have come to know, love, and trust. This isn't what we expect with our quality checks especially since we have not made a scent change to this product. We'd like to make a detailed report to our team and help. Please call us at (800) 725-3296.

Thank you so much for letting us know about your recent experience. This certainly isn't what we expect especially since we have not made any changes to the scent of this product. We'd like to collect some details and help you with this. Please call us at (800) 725-3296.

We understand that preferences vary from person to person, so we appreciate you taking the time to share your feedback. We do offer a variety of scent options, including a new unscented Dawn Ultra Free & Clear, so please give us a call at (800) 725-3296 so we can help you find your new favorite hand dishwashing soap!

Your loyalty to Dawn is extremely appreciated, and we're certainly sorry to hear you're unhappy with the new Ultra Original scent. We do understand that preferences vary from person to person, though, so we'll be sure to share your feedback with the rest of our team. It may help to know we have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. Please give us a call at (800) 725-3296 so we can help find your new go-to!

We understand that preferences vary, so we assure you we'll be letting our team know you'd like to see the original scent return. We're sorry to hear you haven't been able to find the Dawn Ultra Free and Clear, and we recommend mentioning your interest to your local store managers, as this could lead to them stocking this item in the future! Your satisfaction means everything to us, so if there's anything else we can do for you, then please don't hesitate to give us a call at (800) 725-3296.

Thomas, thank you so much for your review. Our goal is for you to enjoy doing the dishes, and we realize that scent plays a huge factor in overall enjoyment. While scent preferences will vary from person to person, the scent should never make anyone sick, especially with our quality and safety checks and when using it as directed. We're truly sorry to hear about your experience, and we hope you're feeling better, but please know that we have not changed the scent of this product. Because of this, we ask that you please discontinue using your bottle. We'd like to make a detailed report to our Quality and Safety Team and help. Please call us at (800) 725-3296.

We're so sorry to hear about this. This certainly isn't what we expect especially since there has been no scent change to this formula. To get rid of the smell on your dishes, please soak the dishes in hot water with some distilled white vinegar added to it. We'd like to make a report to our team and help. Please call us at (800) 725-3296.

We appreciate you taking the time to share your feedback on our recent change to Dawn Ultra Original and we’re sorry this has been your experience. This is the first change in over 10 years, and we know that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent and we certainly would not expect to hear the scent was sticking to your belongings. Please rest assured we thoroughly test our items to ensure they work well in your home, and we will relay your feedback to our Research and Development team. We'd recommend giving our Dawn Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Thank you for sharing your feedback on our new Dawn Platinum Scent, Charles. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Refreshing Rain scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

We're sorry to hear that you're not a fan of this scent. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Fresh Rain, no changes were made to the scent. Only a name change took place. We'll be sure to let our team know how you feel, and we recommend giving our Dawn Free & Clear Fragrance-Free a try if you'd prefer an unscented product. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.

We're sorry to hear that a loyal Dawn fan like you is feeling disappointed. We'd like to mention that while we did recently change the name of our Dawn Platinum Refreshing Rain to Fresh Rain, no scent change has taken place. We'll be sure to let our team know how you feel, and you're always welcome to give another Dawn version a try if you'd prefer a different scent. So that we can learn more and see how we can best assist you further, please give us a call at (800) 725-3296 when you can.