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Customer Reviews for KitchenAid 26.8 cu. ft. French Door Refrigerator in Stainless Steel with PrintShield Finish

Internet #323521042

Model #KRFF577KPS

Store SKU #1009118977

  • LED interior lighting offers good illumination
  • Made of high-quality stainless steel to ensure durable use
  • Features a pull-out tray to keep platters and casserole dishes

Customer Reviews

  • 4
    out of 598 reviews
  • 72% recommend this product
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Showing 1-30 of 598 reviews
Love the accessibility to all the compartments
[This review was collected as part of a promotion.] I’m very happy with the refrigerator, it is spacious, easy access, love the look and how things can be organized.
by
    Run!
    Compressor died after 1.5 years. We've had nothing but issues with our KA refrigerator and dishwasher. Do not buy KitchenAid Products!
    by
    Response from Consumer CareJul 26, 2024
    Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 568273. We look forward to speaking with you. Marcos O
      by
      • Verified Purchase
      Do not waste your money
      We purchased this refrigerator in December 2023. It is less that 7 months old and the compressor has already gone out. We were out of town when it happened and lost all the food and had an awful stinking mess to clean up. We waited for 2 weeks for the new compressor to be ordered and get installed. Once that was fixed the ice maker has quit working. It has been 2 weeks and still have not had anyone come look at the ice maker. All calls and repairs have been done through Kitchen Aid customer service. We have cleaned the refrigerator numerous times and the smell is still nauseating when the door is open. Gnats are always in the refrigerator. We had to buy a small refrigerator to use because the smell penetrates our vegetables etc. We have been told by the customer service that there is nothing they can do about the smell. This has been the worst experience we have ever had with an appliance. Our neighbor told us to be sure to keep the repair persons business card. He said as long as we had a KitchenAid appliance we would need it. We will never buy anything from Kitchen Aid or any brand associated with it.
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      Response from Consumer CareJul 24, 2024
      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 567306. We look forward to speaking with you. Marcos O
        [This review was collected as part of a promotion.] So far, we're happy with the replacement of my 25-year-old Kitchen Aid. All features are working as they should.
        by
          The lower Freezer Pizza Storage is amazing
          [This review was collected as part of a promotion.] Replaced our older side/side and are extremely happy with our new Kitchen Aid Refrigerator.
          by
            Good Refractor at a Good Price
            [This review was collected as part of a promotion.] I bought my KitchenAid 26.8 Cu Ft refrigerator almost 2 months ago so I really don't know how it will perform over time? However, I've always been a KitchenAid fan and so far I'm pleased with this product too. It has a spacious interior, with configurations that maximize the storage. I was a little concerned w/the "door in a door" ice maker setup; but this really doesn't seem to reduce space at all. And the veggie drawers are surprisingly ample as well - something my previous refrigerator lacked... One final positive comment - this refrigerator looks good with 'bar stock' handles and clean lines.
            by
              First of it's kind.
              [This review was collected as part of a promotion.] Been using for about a month and my wife is happy but she doesn't know that we had a can of soda on the top self and it froze and exploded all over the place.
              by
                Great features!
                [This review was collected as part of a promotion.] I bought my Kitchen Aid refrigerator a little over a month ago, and love it. It has far more room than my previous fridge.
                by
                  [This review was collected as part of a promotion.] Happy with the price we paid for an appliance with a strong reputation
                  by
                    Great size
                    [This review was collected as part of a promotion.] Went fridge shopping for the largest one I could get to fit in my space, so far very happy with my purchase. I like that the shelf levels are adjustable, love the pull out shelf and all the separate compartments in the freezer. Ice cube dispenser is a little slow, but adequate. Drawers seem very sturdy, much better than the last fridge I had.
                    by
                      26.8 CuFt Standard-Depth French Door Refrigerator
                      (This review was collected as part of a promotion.) I am happy with the purchase. I love the Exterior Ice and Water Dispenser features!
                      by
                        • Recommended
                        [This review was collected as part of a promotion.] This was delivered and installed. I am having issues with it. Water drains from the dispenser tray. Not sure where it is coming from. The inner compartment door is not aligned and closing properly. It seems to me the installation was not well done.
                        by
                          It’s identical to the one I replaced
                          [This review was collected as part of a promotion.] I like the refrigerator but it is making a weird noise
                          by
                          Response from Consumer CareJul 12, 2024
                          Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 563112. We look forward to speaking with you. Marcos O
                            Can’t beat Kitchenaid
                            by
                            • Verified Purchase
                            Kitchen Aid Refrigerator
                            [This review was collected as part of a promotion.] We bought this refrigerant a month ago, so far we are happy with it. The space design in the refrigerator is very good. Much better than the Samsung we had .
                            by
                              Overall good. Could use some tweaks.
                              [This review was collected as part of a promotion.] Very nice refrigerator overall, fit and finish seem to be great. However, it is noisy, not sure if it's the compressor or what, it is significantly louder than my old refrigerator. And I wish there was an icemaker in the freezer, not just the door. It doesn't keep up with my family of five.
                              by
                                Meh
                                [This review was collected as part of a promotion.] Two shelves came broken. Got one in anyway and the shelf was replaced. Material is cheap
                                by
                                  Love Kitchenaid!
                                  [This review was collected as part of a promotion.] Keeps perfect temperature. Ice maker makes plenty of ice. Much more room than with our prior LG refrigerator. - drawers are deeper and wider.
                                  by
                                    • Recommended
                                    Not as impressed as I thought I’d be
                                    [This review was collected as part of a promotion.] In less than 30 days the filter was clogged and the ice maker stopped working.
                                    by
                                      Amazing
                                      [This review was collected as part of a promotion.] amazing build and quality KitchenAid is my brand going forward
                                      by
                                        A bad experience with a troublesome refrigerator
                                        [This review was collected as part of a promotion.] I bought this refrigerator in Mid May and returned it mid June. The motor was so noisy I heard it in another room. It stopped making ice twice. Once I reset the ice machine, the next time I jolted the whole refrigerator. The ice maker door doesn't close smoothly due to the ice machine gasket at the top of the door. You need to apply pressure or close firmly. Finally, the temperature control did not work properly where different times the refrigerator temperature went from 50 down to 32 degrees, freezing some top shelf items. I did return it for the same model and the new one works much better although it still is a little noisier than I would have liked.
                                        by
                                          It makes ice.
                                          [This review was collected as part of a promotion.] It makes ice which was the reason for buying it., of course.
                                          by
                                            • Recommended
                                            great features
                                            [This review was collected as part of a promotion.] Love the refridgerator. Perfect for us. I believe I pick a winner with this one.
                                            by
                                              • Recommended
                                              [This review was collected as part of a promotion.] I bought this a month ago and is very pleased..A very good refrigerator for the price.
                                              by
                                                • Recommended
                                                We got a lemon
                                                [This review was collected as part of a promotion.] We bought this back in February of 2024 and we have already had to have a repair person come out twice due to leaking refrigerant. We are waiting on them to come back out for a third time, only 2 days after it was “fixed” the 2nd time, as it is already not cooling any more. We love the features but losing food twice with a 3-4 month old fridge is not what we were hoping for when we replaced our broken Samsung.
                                                by
                                                Response from Consumer CareJul 9, 2024
                                                Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 558367. We look forward to speaking with you. Marcos O
                                                  Do not buy
                                                  I have had constant problems with this refrigerator. It has moisture dripping inside from top to bottom. Water puddles behind the veg bins. Kitchen Aid has now sent Flamingo Appliance Repair 7 times, replacing gaskets, damper and ice box. Nothing has worked, this is a lemon. Kitchen Aid has so far refused to take responsibility and refund my money,so I can replace this disaster. BEWARE.
                                                  by
                                                  Response from KitchenAidTeamJun 27, 2024
                                                  Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand
                                                    Great purchase!
                                                    [This review was collected as part of a promotion.] Love this fridge! Plenty of room and great design! Practical and beautiful! I do hear what sounds like a telephone ringing but it doesn't bother me. It must be the ice maker.
                                                    by
                                                      So far so good, still adjusting to the French style after 20 years of side by side refrigerators. It gives a good warning chime for open refrigerator door, but could use a similar chime for the freezer drawer. Will update this if anything develops as time goes by.
                                                      by
                                                      • Verified Purchase
                                                      disappointed
                                                      [This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago. It has always leaked water into freezer drawer rubber. When I called you scheduled tech quickly. He is replacing the drawer! This is very unsatisfactory to me in regards to needing to replace the drawer! I thought Kitchen Aid was top quality. Apparently not. I paid a premium for this appliance. The Kenmore Elite that it replaced was almost 20 years old and never broke down, etc.
                                                      by
                                                        Showing 1-30 of 598 reviews

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                                                        Refrigerator Width (in.)

                                                        35.5 in

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                                                        Depth (Excluding Handles) (in.)

                                                        33 in

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                                                        Height to Top of Refrigerator Case (in.)

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                                                        Ice/Water Dispenser

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                                                        Installation Depth

                                                        Standard Depth

                                                        Standard Depth

                                                        Standard Depth

                                                        Counter Depth