#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)929-8814
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2522 Crossing Cir
Traverse City, MI 49684
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Customer Store Reviews

  • 4.7 out of 550 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
Member service
Riley ( new guy ) was super friendly, knowledgeable and helpful. Made sure we had all our plumbing needs for a specific project. We were very patient with him still learning the store but he did not steer us wrong!
by
    • Recommended
    Garden/housewares/cabinets/lawnmower/blower-weedcutter/paint
    I am very pleased with the staff at TC HD. Donna, Ashley, Brad, Latrisha, Jeremy, Kevin, Victoria, Garden young guy helped with arborvitae trees! The custom cabinet guy, Man in appliances-helped order my dishwasher! The girl in blinds! All have been excellent in their departments. I’ve purchased a small home. I have made multiple purchases from HD TC. And can say I am very pleased with my in store experiences. Thanks for your help and hard work!
    by
      • Recommended
      Vendor Help
      The most helpful employee was a vendor for the flowers. She helped me with my questions and gave me ideas for my yard. think her name was Emily? Purple shirt.
      by
        • Recommended
        Great customer service
        Cashier( Darla) was very kind and helpful.
        by
          • Recommended
          Well run store (Traverse City)
          This is one of the really well run stores. We recently built our own home and I came to rely on Heme Depot for countless times both big and small. The staff is always more than willing to help and the store manager when I have dealt with him was outstanding. Clearly this is a well lead operation with a great team. Keep up the good work!
          by
            Great location and service
            We have used this store for years for all our home and yard needs as well as when my husband was a contractor. Very helpful and they honor our Military
            by
              • Recommended
              Weed whip
              Bought a new battery operated weed whip. We are very pleased with it.
              by
                • Recommended
                Great Service AND employee's
                Ran in for an item I found online. Price was not the same as online. I stopped an employee and Donna W checked the phone, ran the scan found the right price and checked me out as cashier!!! Great service and they loaded the bench into my car.....KEEP UP THE GREAT SERVICE!!!!!!!!!
                by
                  • Recommended
                  Dependable
                  I’m a single woman who needs to be able to take care of my home maintenance. I can always rely on my Home Depot for supplies and help if I have questions about a chore I want to complete.
                  by
                    • Recommended
                    Great customer service
                    I purchased quite a few items, the staff and check out person were extremely helpful!
                    by
                      • Recommended
                      Hasty Home Remodel
                      Happy to depend on Home Depot of TC for our new home remodel!
                      by
                        • Recommended
                        Excellent Customer Service by the Employees!
                        i was in search of vinyl flooring to re-do my kitchen and laundry room, but knew I could not actually accomplish the job by myself. The gentleman that I had assist me was able to walk me through all the steps that I knew I had to do, along with covering a coupe of steps that I never thought of. A real positive, that's for sure.
                        by
                          • Recommended
                          Excellent Service
                          Bought an area rug today. The employees were extremely helpful and offered assistance loading the rug in our vehicle.
                          by
                            • Recommended
                            Thank you Donna!
                            Such a great day to shop for home projects! Donna was a huge help!
                            by
                              • Recommended
                              Dependable
                              I drive in from about 40 minutes away - so I'm happy when I can get everything on my list. I can count on Home Depot to have what I need for my next project.
                              by
                                • Recommended
                                Happy people
                                Donna W. Was very helpful.
                                by
                                  • Recommended
                                  Doorless
                                  I requested assistance in purchasing 8 doors for my house. I asked for someone to come measure and I planned to pay for installation as well. After collecting my money, they called and said 40 miles is too far to travel, and my house might have lead based paint so they wouldn’t be able to do the job. Just hoping I get my money back since they did NOTHING!
                                  by
                                    Traverse City Home Depot
                                    I just love this store - great service, friendly and knowledgable people. Always a pleasure...
                                    by
                                      • Recommended
                                      Customer service few far and between
                                      Today Darla and Melody ( I think?) At customer service desk. Both very helpful. Both played part in getting an item that was out of stock shipped to this store from another store. Along with being very friendly and good attitudes. These days that is not that common....the new norm
                                      by
                                        • Recommended
                                        Customer service.
                                        I've been to Traverse City on a handful of occasions over the last few years, but I have never been disappointed by my service or how well the stores operated very professional
                                        by
                                          • Recommended
                                          Happy Customer!
                                          Knowledgeable, friendly staff, clean organization store. We can bring our dog, HUGE bonus
                                          by
                                            • Recommended
                                            Sunday Projects
                                            Everyone was great to work with in selecting the perfect materials for our project. Especially Victoria, very kind and helpful!
                                            by
                                              • Recommended
                                              Exceptional Quality and Customer Service
                                              Top notch service that actually enjoys their jobs. You can tell management is superior, because the morale at this particular store is at its height. Everyone is eager to help and makes sure the customer is satisfied. And quality products are a standard. Store is clean and well organized.
                                              by
                                                • Recommended
                                                Great Service!
                                                Spent time to help find what I needed. That is why I like shopping here.
                                                by
                                                  • Recommended
                                                  Employees
                                                  All the employees I have interacted with was helpful and courteous.
                                                  by
                                                    • Recommended
                                                    Kudos to the staff at the Traverse City store
                                                    This particular location is experiencing an influx of new residence as well as being more busy than usual. I usually experience a burnout of employees, but I have to say the employees at this store are always great, their staff is always helpful, and I think that’s a reflection on the store manager, and everyone else as well.
                                                    by
                                                      employees are always friendly and helpful. always find what i need at a great price.
                                                      washer and dryer we recently bought are wonderful.
                                                      by
                                                        Excellent service
                                                        If you need appliances see John McClintock he is very knowledgeable and as a plus he is a Veteran
                                                        by
                                                          • Recommended
                                                          Friendly ample staff
                                                          Purchased several appliances. The salesman John, was very knowledgeable, helpful and kind during our shopping afternoon.
                                                          by
                                                            • Recommended
                                                            Renae Wells is the real deal
                                                            Many times over the years Ranae has been there for us!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 550 reviews

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                                                              Pro Service Desk

                                                              (231)779-6174

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm