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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
Dec 16, 2022
Loved my refund
Got a store return and did not expect it (Thanks Bob). Found a great item on sale. Got great assistance during checkout from Anita
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Recommended
Dec 9, 2022
Home owner
Great store very good shopping expérience
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Recommended
Dec 7, 2022
Employee
Jim Nuremberger is always a great help.
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Recommended
Nov 28, 2022
Great store!
I have been shopping here forever years, and like any store they have had their ups and downs, but I honestly stand by the
fact that Home Depot is my primary tool, home improvement, and restock store. They always have pretty good stock, and good deals. The people are happy to help. I highly recommend stopping by if you are in the area.
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Recommended
Nov 25, 2022
Helpful, knowledgeable and courteous.
While building a house and securing supplies, I chose the local Home Depot for services. They had the best supply and availability for what I needed. They also had knowledgeable staff who went above and beyond to order and secure the items that I inquired about. Sales staff, Christina, in particular was very helpful and guided me through the ordering and receiving process. I appreciate the knowledge and experience of the staff in this process.
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Recommended
Nov 20, 2022
The best
Always great service especially in paint..
My favorite store ..
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Recommended
Nov 14, 2022
Excellent support and sales service at Traverse City Store!
From customer service, doors//windows to appliances and electric, the Traverse City team at THD is considerate, responsive and fun - great in-store experience - thank you!
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Recommended
Nov 6, 2022
Great patio door purchasing experience
I have had the best experience while purchasing a new patio door. Thank you Dale - you have been so willing to help me purchase the perfect door for my home. You have answered all my questions and guided me through this process!! Thank you for everything!
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Recommended
Oct 31, 2022
Great Customer Service
Kristen helped me with a problem with a carpet installation that wasn't going well for my vacation home.
Thank you Kristen.
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Recommended
Oct 31, 2022
Getting my order right
Asked for 30 blocks got 27 but charged for 30.Home depot guy loaded them and cashier suposeably counted them but was shorted 3 blocks.no one would load our truck.my guy had prostrate surgery and was wired up in his back side not suposed to lift anything and i have had a stroke recently i couldnt load for him.
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Oct 22, 2022
Happy customer
The help we received in the appliance section was awesome. John was very knowledgeable and patient. His helpful answers to our questions were greatly appreciated.
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Recommended
Sep 30, 2022
Aisles cluttered, very few open manned checkouts
The aisles were nearly unnavigable, the garden section very dusty & filled with cobwebs, and there was just 1 manned checkout open. The tiny self-checkout area was not conducive to a hardware store and was very cramped. I would avoid this home depot at nearly all cost.
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Sep 30, 2022
Great service, stock and prices
Great place to shop -
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Recommended
Sep 18, 2022
Ignored us
Terrible customer service,, we were ignored by every sales person, while they stood in groups chatting... One refused to help when we asked for assistance.
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Sep 11, 2022
Great customer service at the door and in the isles.
Thank you for your awesome customer service. I love The Home Depot Traverse City, Mi
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Recommended
Aug 22, 2022
complete
This store has it all.... engaged Employees and anything you might need or want... its there
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Recommended
Aug 20, 2022
Difficult to get Items corrrectly Delivered to Store
It seems as if their online business and brick and mortar store are two different entities. They are not in sync.Ordered items don't come or are very hard for store personnel to find.
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Aug 17, 2022
Extremely friendly and convenient
I love how I can enjoy the luxury of going to a veteran-friendly place like Home Depot no matter where I am. We're fixing up our old lake house and it's great to have this store nearby for all of our projects.
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Recommended
Aug 17, 2022
Cashier
My cashiers name was Robert and he did an awesome job. This store is my favorite store to shop at. The employees are great and the store is clean.
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Recommended
Aug 16, 2022
Very friendly and helpful employees
I shop at Home Depot often. I've had flooring installed in most of my house by Home Depot and major appliances have been purchased and installed by them. I've always had excellent service and any problem was always handled quickly and professionally.
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Recommended
Aug 12, 2022
Negative to a Positive
The customer service here is top notch. I shop here all the time and once in a while things don't go according to plan. This location ALWAYS finds a way to make it right, and keep me a happy customer. Never once have I had a problem they couldn't fix. In an age when I could shop in any store, or on any website, I keep coming here for the personal touch.
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Recommended
Aug 12, 2022
Great Customer Service
Customer Service employee Heather was outstanding in helping me during my Traverse City store visit.
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Recommended
Aug 8, 2022
Helpful employees
Guy at customer service was very helpful and Robert my cashier was great too.
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Recommended
Aug 3, 2022
Friendly service
Thanks for your help today. Lots of help and no one seemed annoyed! We truly appreciate your directions and assistance!!!!
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Recommended
Jun 24, 2022
Quality People, Quality Brands
I do all my tool shopping at Home Depot and I've never had any issues with power tools I've bought from there.
The Traverse City location goes out to their way to help and everyone I've ever asked for help from seems to know the store like it's there own house. I can't find better pricing on Milwaukee tools anywhere else!
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Recommended
Jun 22, 2022
Great experience
My husband and I recently purchased new appliances. The employees were both knowledgeable of products and very personable which made the whole experience much more enjoyable. Thank you to John and Larry at Traverse City Home Depot for all your help. You are truly the BEST!!!
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Recommended
Jun 18, 2022
Excellent Customer Service
We purchased a new oven at the Traverse City, Michigan, store and Rob in the appliance department was so helpful, patient, and knowledgeable.
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Recommended
Jun 13, 2022
Appreciated the helpfulness
Irene was monitoring the checkout line to make sure that no one was waiting. I appreciated her effort in keeping things moving on a busy Sunday morning
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Recommended
May 11, 2022
Very good inventory!
I needed some equipment and materials and went to this store because it is a very convenient location. They had everything I needed, including a 28 foot aluminum extension ladder, standoff, angle iron and 3/8" bolts. It is hard to find these items in rural locations but this store had them all in stock. I was in-and-out of the store in less than 15 minutes.
The staff was very helpful every step of the way. Thank you Traverse City, I will be back.
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Recommended
Apr 27, 2022
Great Service
This is a Home Depot we always go to - very clean, nice employees and service always exceeds expectation.