#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)929-8814
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2522 Crossing Cir
Traverse City, MI 49684
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Customer Store Reviews

  • 4.7 out of 550 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
Excellent experience in Appliance Department
We bought a special order dishwasher from the appliance department and our salesman was super helpful and knowledgeable. Great experience!
by
    • Recommended
    Good place to shop
    We went to get furnace filters and found a microwave that we also needed for a good price. The employees were friendly and our cashier was super!
    by
      • Recommended
      great knowledge and guidance given
      I made recent purchases for a deck and Tim Caputo was excellent!
      by
        • Recommended
        Excellent staff and managers and great prices
        These folks truly care!
        by
          • Recommended
          Delivery company
          The delivery company you us for construction materials are horrible, I don't understand why you keep using them. The only reason I keep shopping here is because the store manager and assistant managers were great.
          by
            • Recommended
            Great Customer Service
            Had many questions in different areas and they were all answered in a very professional manner!
            by
              • Recommended
              Great store, even the manager helpfull when I had a problem with something I purchased there.
              Always have had good feelings about this store and the products they carry, along with competitive prices,
              by
                • Recommended
                Great Customer Service
                I needed to buy a cooler and I was having a hard time finding where they were located within the store. As soon as an employee saw me looking around, they helped me right away. They told me that those were in stock, and brought me right over to them! Thank you!
                by
                  • Recommended
                  Amazing people
                  This company is amazing and the people are always on top of their game. I even try and throw them off from time to time but never works. Thanks for hiring great people.
                  by
                    • Recommended
                    Super helpful
                    Thank you Donna for all your hard work & customer service
                    by
                      • Recommended
                      Thank you Mike s for great experience
                      Manager went above and beyond
                      by
                        • Recommended
                        Exceptional Service
                        We frequent the Traverse City, Mi location, and really appreciate the wonderful customer service we’ve received. Thanks for all your hard work!
                        by
                          • Recommended
                          Chris C in cabinets
                          Chris went above and beyond to help us out and explain what we may want in our new kitchen. He was more helpful and knowledgeable than every other place we’ve gone.
                          by
                            • Recommended
                            Super friendly employees
                            Very helpful and actually smile. You can tell they enjoy working there. Can tell you exactly where to find products you're looking for.
                            by
                              • Recommended
                              excellent staff
                              the employees were very patient and helpful in correcting a problem when I went to take this survey on my Kindle it sent me to another website member.fraavy.com will warn my Bank as anytime I try to goto the site to cancell my member ship the site will not load
                              by
                                • Recommended
                                Great atmosphere
                                Every time I am shopping at home depot for my busis tools and supplies, I am greated, asked if I need help, and the cheerful positive environment makes me and other customers happy to choose home depot for our business and or home improvement needs.
                                by
                                  • Recommended
                                  Clean store
                                  The only problem I have is you have to initiate the eye contact and the good afternoon,
                                  by
                                    • Recommended
                                    Time to do the laundry
                                    I purchased my first washer/dryer and John was very helpful and kind, he answered all my questions, he wasn't pushy and he was very professional. I have to say, he made my day!
                                    by
                                      Traverse City Home Depot
                                      We were so very pleased coming to your store. An employee greeted us at the door entrance. We were able to find what we came in looking for. Another employee came immediately to our assistance, all questions asked had been satisfied, even getting on the phone to inquire for us. Directed us appropriately to the next level of our inquiry. You also have same day delivery/ service or next day. 5 ⭐️⭐️⭐️⭐️⭐️ this was very impressive for us. We also noticed you have a great number of employees working and always smiling and approaching us if we needed assistance with anything. Your parking lot outside was busy, telling us your business is good. Another plus + offering Military Discount, this is so important and very much appreciated. Thank you! We will definitely look forward to future visits with you. 👍🏻 Already have recommended to our family members.
                                      by
                                        • Recommended
                                        Appliance staff were very helpful with purchases.
                                        Mr. John McClintock was very helpful with guiding me through appliance purchases for new home. I appreciate his advice.
                                        by
                                          • Recommended
                                          Not great attitudes
                                          People acted like it was a chore to help me, another didn't even know the stock!
                                          by
                                            Great service
                                            They helped us with everything we needed
                                            by
                                              • Recommended
                                              Customer service
                                              I really appreciate how many employees said hello to me and asked if there was anything they could help with . Christina was in the hardware area as I was looking for the correct screws for my deck. Very pleased with my experience
                                              by
                                                • Recommended
                                                Super friendly staff
                                                Staff is extremely friendly and helpful
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  I started using Home Depot because my job site was closer to the store and that other suppliers. The cashier, Erica helped me out greatly. She actually gave me discounts at the register and save me almost $40.
                                                  by
                                                    • Recommended
                                                    Household Projects
                                                    Over the past few year's I've built a heated 40' x 44' garage, finished off my basement and updated and added a couple of decks to my home in Northern Michigan. Throughout this time, I have leaned on the Home Depot Pro Desk for planning and advice as I navigated through these projects. Tim Caputo has been a tremendous help in providing his expertice and knowledge in each of these projects. When I get ready for my next project there's only one place I'll go and that's to The Home Depot in Traverse City, MI.
                                                    by
                                                      • Recommended
                                                      Store Employees
                                                      The staff at this Home Depot has to be one of the tops in the nation. Everyone was more then happy to help and were more then knowledgeable.
                                                      by
                                                        • Recommended
                                                        Excellent Employee
                                                        Our Customer experience was absolutely wonderful. Mr. John McClintock was very professional and helped with our purchase of a new Refrigerator, stove and microwave. Not only was he great to talk with but he was busy from the time we arrived and even as we left, workig by himself in the Home Appliance area. Home Depot should be very proud of this Vietnam Veteran , his service to our country and his job ethic also shows well in his customer satisfaction from us.
                                                        by
                                                          • Recommended
                                                          Clean, well organized and very competent friendly employees.
                                                          Clean, well organized and very competent, friendly employees.
                                                          by
                                                            • Recommended
                                                            Amazing staff
                                                            Great guidance and helpful staff.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 550 reviews

                                                              Nearby Stores

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                                                              3786 S Mackinaw Trail

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                                                              38.56 mi

                                                              Pro Service Desk

                                                              (231)779-6174

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm