#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,137 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 1,137 reviews
Great cashier!
The store is very clean, organized and the cashier, Charlton, super friendly.
by
    • Recommended
    Great cashier
    Aleah was extremely polite and well mannered . I needed help locating hand held screw drivers she didn’t know much about the product , however I was able to figure out what I needed thanks to her for assistance.
    by
      • Recommended
      Satisfied Customer
      Excellent experience during a measure schedule.
      by
        Excellent service
        I came to make a purchase I couldn’t find in the store but the Employee Genovita was very helpful in finding also placing my order online.
        by
          • Recommended
          Great customer service
          My cashier aleah was so friendly and respectful. And her work ethic was great she was ready to assist and I left with a smile.
          by
            • Recommended
            Pro desk Team
            I get multiped items from Home Depot at times!! Mainly black & yellow bins.... 300 at a time!! The Pro desk has help me immensely. Chris at the Pro desk is awesome !! David is a big plus there too!! Melanie is the best.
            by
              • Recommended
              Gisella in Window Coverings is a star!
              I am at a loss when it comes to anything more complicated than changing a lightbulb so I am so happy we had Gisella to help us. She explained our options, helped us pick out a window treatment, arranged for the measurements, and even opened an account for us so we could get extended financing. What a joy to find someone so pleasant, knowledgeable, and helpful!
              by
                • Recommended
                Avoid Monique the return cashier
                I was accused of opening up a $17 can of primer I was trying to return. The person actually opened up the can and doesn’t understand the contents setted and needed mixing.
                by
                  Awesome store
                  Bought the chandelier. Love it
                  by
                    • Recommended
                    Aways a pleasure going to a Home Depot Store
                    Well my instore experience was very good as it always is or has been. But they need to change the wording on there receipt for entering there Drawing. The web address on the receipt is wrong and takes you to all kinds of places that look like Home depot is going to ask you questions but it does not go to Home Depot. If you want to enter the Drawing you must go to : Now spell it like this HomeDepot.com login Medallia. I spoke to a manager after being lead around by the other web sight on the receipt which will basically force yo9u to download other programs that will change your Browser and Homepage .among other things. I can't believe no one else has a problem with this.
                    by
                      • Recommended
                      Great store
                      I bought few things and with help of Genovita my shopping experience was very smooth.
                      by
                        • Recommended
                        Happy customer
                        I stop at the store for one item, and ended with a lot more than I expected.
                        by
                          • Recommended
                          Great idea
                          Bought tools and bathroom fixtures
                          by
                            • Recommended
                            HomeDepot the best!
                            Yony, customer service manager helped me way beyond my expectation. the story goes as follows: I bought a mirror for to replace the old one in bathroom. the approval for the management delayed(3 managers changed). anyway, it's the wrong size when the box was opened. Yony did what she could though it's over the return time limit. i was very thankful for what she did especially it's a special holiday season for my culture. Michael was great! he helped to cut baseboard so that i could get on bus without frustration.
                            by
                              • Recommended
                              Great store great service
                              I’m a plant lover and this store has great selection, employees are very friendly and helpful
                              by
                                • Recommended
                                Wonderful customer service!
                                My overall experience here was wonderful, very different from some other Home Depot’s I’ve visited. Every area an employee was there willing to help. And my experience cashing out with Keisha was wonderful, she was just so sweet and it makes you want to come back!
                                by
                                  • Recommended
                                  Very good product availability
                                  I came to the store for a quick stop and I’m happy because I bought a very good AC unit for a great price.
                                  by
                                    • Recommended
                                    Great experience
                                    Clean store, endless aisles, friendly and knowledgeable staff
                                    by
                                      • Recommended
                                      The best shopping experience, very good availability.
                                      I came to buy a couple of item for my Job site and just with simple help of wonderful people like Genovita and Steven I walk out with a full shopping cart worth of very important items.
                                      by
                                        • Recommended
                                        Great garden department!
                                        Had excellent service from Alice and Hussain in helping us pick out a new plant for our apartment. They expertly potted and explained to us how to care for it and keep it healthy for years to come. Would not hesitate to make another plant purchase here again!
                                        by
                                          • Recommended
                                          Great product availability
                                          I found all the work tools I needed in one trip to HD 59th st and I am happy with my experience thanks to Ms. Genovita for making the difference on providing me with very good service and good attitude.
                                          by
                                            • Recommended
                                            Great in stock availability
                                            I picked up few in store items and the assistance I received was excellent
                                            by
                                              • Recommended
                                              Paul the Manager
                                              I showed up with 3 empty soda stream canisters and Paul was very friendly and helpful. This is a new product for the location and Paul was really on top and knowledgeable. Thanks!
                                              by
                                                • Recommended
                                                Unbelievable service
                                                I got the best assistance to place an online order, and I am very pleased and happy.
                                                by
                                                  • Recommended
                                                  Dana is the best Home Depot Check-out clerk ever!
                                                  I’m used to the usual typical, non-eventful shopping experience at Home Depot; with a least one of the items I came for out of stock. This visit was so-so (as usual) until I went to check-out and I met Dana as my check-out clerk (usually do self-checkout); but, she motioned me over and her charisma was very appealing. We chatted during my checkout and I found her one of the most pleasant, humorous, delightful employees that I have encountered at Home Depot (I’m a 20+ yr regular shopper). I will look for Dana on my next Home Depot shopping visit. I wasn’t in the best of moods entering the store; after meeting and being checked/cashed-out by Dana, I left the store in a much-changed pleasant, upbeat mood! Dana needs to be rewarded with a raise, promotion, xtra week vacation just to keep her presence at Home Depot! I will look for her on my next Home Depot shopping experience!
                                                  by
                                                    • Recommended
                                                    Amazing service and flexible assistant for online ordering items
                                                    I bought an over the toilet bathroom storage online, and also a sealing fan in the store, great price delivered same day.
                                                    by
                                                      • Recommended
                                                      The manager Yany is the best
                                                      Yany made sure that I was satisfied before leaving the store.
                                                      by
                                                        • Recommended
                                                        Yany did it again!
                                                        I went back to the Home Depot and Yany was right there to help us out again!! She always goes above and beyond and we can’t wait to see her again.
                                                        by
                                                          • Recommended
                                                          Terrible customer service
                                                          Accused of stealing shopping cart with my daughter and my assistant when I have a restaurant a block away they should be ashamed of themselves terrible
                                                          by
                                                            Customer Service
                                                            Yany!!!! Rocked it! Was “old school” helpful. Took an interest, walked me to the area I was looking for… very nice and friendly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,137 reviews

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