#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,137 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 1,137 reviews
This location is lovely
Each and every associate at Home Depot #6177 truly believes in service with a smile .
by
    • Recommended
    Home Depot makes it easy
    I went in the store while on a morning walk, not planning to buy anything. It just so happened that the way the store was laid out led me to making a purchase. What sticks out most for me was the Cashier, Dale. She was so helpful, so personable, so friendly that I can only hope my next trip will be so easy.
    by
      • Recommended
      impossible to return a refrigerator
      i recd a damaged fridge and they've sent 2 trucks already and neither would pick it up
      by
        Perfection
        I love the stores sincere staff and wonderful atmosphere
        by
          • Recommended
          The Number 1 New York City Home Depot
          There isn’t any item I ever purchased that I wasn’t satisfied with, and the few I had issues with, I was always able to exchange or get a refund. Although all Home Depot locations I frequent are great, by far the 3rd Ave., 59th Street location is the best. Navigating the store, always having the items needed, and besides a host of other things, the staff there are phenomenal. Thank you 3rd Avenue and 59th Street Home Depot.
          by
            • Recommended
            Spectacular customer service
            This staff goes above and beyond for customers and I’ve honestly never had a more pleasant shopping experience then at the Home Depot
            by
              • Recommended
              This store is easy for me to access- escalators & elevators always work
              Staff are pleasant and helpful.
              by
                • Recommended
                Great Staff
                Johanna at the Returns Register was great! She was informative, friendly and very helpful. I did not have a receipt on me, she was able to pull up my order using my Home Depot card.
                by
                  • Recommended
                  Refund
                  The door pulls were not good for my cabinets. I have purchased different type of door pulls from the Home Depot.
                  by
                    • Recommended
                    Salesman was patient & helpful
                    My husband and we’re conflicted about our choice of carpet. Endy, our salesman, was patient, understanding & very helpful!
                    by
                      • Recommended
                      GREAT LOCATION
                      "MY HOME DEPOT" I'M VERY HAPPY TO WRITE A REVIEW FOR THIS LOCATION THAT I HAVE GROWN TO PROUDLY REFER TO AS "MY HOME DEPOT" I FIND MYSELF SPEAKING WITH OTHER INTERIOR DESIGNERS, CONTRACTORS AND GARDENERS AROUDN THE CITY OF NEW YORK AND THEY OFTEN TELL ME ABOUT THE DIFFICULTIES OF HAVING TO NAVIGATE THROUGH TRAFFIC AND PEOPLE TO GET TO A LOCATION WHERE THEY CANT FIND WHAT IT IS THEY'RE LOOKING FOR OR HAVING TO TRAVEL FAR OUTS TO INCONVIENIENT LOCATIONS. I I BRAG AND PROUDLY SUGGEST THIS LOCATION OR AS I REFER TO IT NOW "MY HOME DEPOT" AND HOW THEYRE SURE NOT ONLY TO FIND WHAT THEYRE LOOKING FOR BUT MULTIPLE OPTIONS AND HOW COVIENENTLY LOCATED IT IS FROM ALMOST ANYWHERE IN THE CITY. WELL DONE HOME DEPOT, FROM LACATION AND AVAILABLE PRODUCT OPTIONS TO INCREDIBLE STAFF 5 STARS IS DESERVED. MUCH APPRECIATED, YOUR LOYAL CUSTOMER, RIQI
                      by
                        • Recommended
                        Exceptional employees
                        Nomi and Steven made our day - and our daughter got the refrigerator she wanted!
                        by
                          • Recommended
                          Great Location Easy to Use, Knowledgeable sales staff
                          Nomi in lighting fixtures is great and knows lighting fixtures and offers good ideas and alternatives to different selections.
                          by
                            • Recommended
                            Great store and Staff
                            Staff helpful, store has everything you need for home repairs. Also good location.
                            by
                              • Recommended
                              amp[le merchandfise
                              always find what I want
                              by
                                • Recommended
                                Outstanding Customer Service!
                                I had to return excess lumber after completing a project. Jadyn and the entire Customer Service team made a complicated situation easy. I highly recommend this store over other Home Depot choices in the NYC metropolitan area!
                                by
                                  • Recommended
                                  Amazing store in a awesome location!
                                  I love this location it’s a block away from the train (4, 5, 6, R, W, and N ) it takes just a few minutes to go and get what I need and be on the train in no time.
                                  by
                                    • Recommended
                                    Frederick at e 59th was great!
                                    Frederick noticed that no one had tied up our boxes and ran to the rescue! He also made sure we got everything in our vehicle. He was fantastic!
                                    by
                                      • Recommended
                                      Bill in Electrical supply is amazing !
                                      Bill in electircal supply is approachable , enthusiastic, knowledgeable, thorough and appears to be the type of human we all strive to be. He helped me find several different products that would have taken me hours to parse through myself and diercected me to better products that I would never have known without his expertise! Bill in electrical is amazing, and you can tell it's him since he sort of sounds like Denzel Washington
                                      by
                                        • Recommended
                                        Great store
                                        NYC 59th St store is very spacious and always well stocked. Store employees go above and beyond is answering questions and directing you and oft times escorting you to what you're looking for. I've shopped here for years and it's always a pleasant experience.
                                        by
                                          • Recommended
                                          A Disneyland for DIY'ers
                                          When I need something this store is the place to go in NYC. By something I mean anything.
                                          by
                                            Front doors are hard to open
                                            The store itself is ok but the front doors are very hard to open, especially when carrying packages. You need to replace them with easier to open doors or automatic ones.
                                            by
                                              • Recommended
                                              Great selection
                                              My last visit to the store I needed ant traps and was very impressed with the huge selection Home Depot offered and at a very good price.
                                              by
                                                • Recommended
                                                EVERYTHING YOU NEED STORE
                                                This was my fourth or fifth plant purchased from Home Depot.
                                                by
                                                  • Recommended
                                                  Great staff
                                                  Staff is friendly and goes above and beyond to help. Major thanks to Alicia, Irene, Love (Lae?), Raiko, Alldedy, and the folks in the paint section for all of their assistance and great attitudes.
                                                  by
                                                    • Recommended
                                                    The absolute best example of going above and beyond!
                                                    The staff at this Home Depot really took the term the Customer Service to new heights with my trip recently. Huge shout-out to Alicia, Love, Raiko, Alldedy, and Irene for truly making my week!
                                                    by
                                                      • Recommended
                                                      it's the staff which makes the store
                                                      It's not the inventory, which is nearly always full; it's the staff which makes the place stand out.
                                                      by
                                                        • Recommended
                                                        Home Depot nyc Third Ave. & 59th Street
                                                        I shop here continually as the staff, sales persons, cashiers, etc. or helpful and friendly and 99 % of the time am able to find the reason for my visit! Barbara
                                                        by
                                                          • Recommended
                                                          The customer service received was excellent
                                                          THE STORE WAS VERY CLEAN
                                                          by
                                                            • Recommended
                                                            Cordless Screwdriver/Drill
                                                            I went to buy a cordless screwdriver/drill for a project I was doing at home. The staff at this store(and basically all the other Home Depot stores as well) were courteous, helpful, and knowledgeable. They also have everything you ever want/need if you are doing any kind of renovation/repair work
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,137 reviews

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