#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,137 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 1,137 reviews
The way you do the marketing
Usually I shop at the 23 St store, I am more familiar there, but whatever the location, every time I need something my preferences are to try first at Home Depot
by
    great varierty of product
    I usually buy the products I bought today
    by
      Superb employee
      I worked w/ Eddie (cashier section of the store.) He was extremely knowledgable and helpful.
      by
        • Recommended
        I Usually can get what I want.
        At slow times workers should try to learn where more products are instead of socializing!
        by
          • Recommended
          Home Depot 59th. Street
          I bought in the store, today, and the service was very good with lots of courtesy, friendship and knowledge of their respective areasof work.
          by
            • Recommended
            great store
            cashier i had was great! sales on the floor not so much.....werent very helpful on this visit.
            by
              Very efficient
              I do a lot of online ordering with store pickup. Orders are completed very promptly and if item not in stock, notified promptly.
              by
              • DIY
              • Recommended
              Excellent Service!
              Boy, every employee was helpful, engaged, and knowledgeable. Dale the Cashier was a standout star!
              by
                • Recommended
                Enjoyable shopping experience
                Haven't yet tried out the various items I purchased, but did want to note the enjoyable and helpful employees. A terrific bunch.
                by
                  • Recommended
                  Great customer care!
                  Yany, who is a supervisor at this store could not have been more helpful! Truly an asset to Home Depot!
                  by
                    • Recommended
                    Return
                    The employees could not have been more gracious and helpful. She actually knew the product and understood the problem necessitating the return.
                    by
                      • Recommended
                      Great place to shop
                      Have shopped there on multiple occasions and have not been disappointed
                      by
                        Store is well attended
                        Have to return for storage boxes. Yes, they have all sizes and different materials.
                        by
                          • Recommended
                          Hardware
                          Home Depot 59th street great story to shop and great employees
                          by
                            • Recommended
                            Diverse product line
                            Shop there regularly. Low prices. Helpful team
                            by
                              • Recommended
                              Great First Experience!!
                              Ana, Nomi, Anayah and Gerry were fantastic (please see my extended comments written within the survey)!!
                              by
                                • Recommended
                                Danielle and Alice provided superb customer service.
                                The very helpful, kind, and professional sales cashiers Danielle and Alice provided me great service, made me happy about my purchase, and made me want to return to make purchases in the future at this particular Home Depot store/location. Thanks!
                                by
                                  • Recommended
                                  Poor and terrible customer service
                                  I went to this particular store at 59th at Lexington, store 5177 to start a project. Tried to find someone who could help and assist me. Went to the store early morning around 9am. There was not many customers on the store earlier that hour. BUT there were many employees 2-3 together laughing and chatting with each other. Standing there just doing nothing. No one seems to be willing to help. I am not coming back to this store. Hope Home Depot business must be doing really well to keep all these employees on the payroll roster for doing nothing instead of helping customers who have questions or provide assistance. No wonder why some stores are out of business because of this kind of culture environment. Terrible and poor costumer support.
                                  by
                                    1 found this review helpful
                                    Best Service At A Home Depot.
                                    I have met the perfect manager named Richard here. He was such a kind person. He says he was hired by the operations manger Cecilia. She did a great thing by making that judgement to hire Richard. So a big thank you yo the operations manger. All the cashiers were friendly and seemed to be very friend/family oriented. A very warm experience was what I felt.
                                    by
                                      • Recommended
                                      Great Service
                                      I was lucky enough to have Nomi and Jose help me chose the electronics I was looking to purchase. They answered all my questions and never left my side until my purchases were completed. All sale reps should as professional in any consumer outlets
                                      by
                                        • Recommended
                                        Employees are amazing
                                        Everyone in the store were very friendly and kind. Always ready to help with a smile. This store is much better than the one on 23st
                                        by
                                          • Recommended
                                          Gardening team is the Dream Team
                                          The kindest staff I've ever met!
                                          by
                                            The Answer
                                            Most of the time, Home Depot has what I’ve been looking for. I’m learning to go there first & not waste my time elsewhere. It seems to be the answer for me!
                                            by
                                              • Recommended
                                              So wonderful having help from Mary at the entrance door at 3rd and East 70th!
                                              I want to say that there is a wonderful woman upstairs at the door named Mary. She sees that I have a Drive walker and is always so thoughtful of me seeing I have help coming in or out of the store with the heavy doors. She is at the front of the store on 3rd Avenue at 70th Street. Many thanks for Mary! I was glad to have her cheerful help today!
                                              by
                                                • Recommended
                                                very helpful staff and well laid out store
                                                I hope that I bought the right fixtures...but the home depot service person was very helpful
                                                by
                                                  • Recommended
                                                  The employees are attentive and helpful ,Cashier Dale was very nice
                                                  The employees are attentive and helpful ,Cashier Dale was very nice
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  I went into the store and supervisor Ms Tristan and employee Monique made my shopping experience ...
                                                  I went into the store and supervisor Ms Tristan and employee Monique made my shopping experience a perfect 100% I never seen or met them before that day I really do appreciate there expertise and patience and professionalism people like that are impossible to find these days people just want a pay check Ms Tristan and Monique wants to be leaders by living by example and setting examples on a high scale(AWESOME)JOB WELL DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  23 July 2021 -Thank you to Luis and the young lady who assisted me at the checkout counter. They ...
                                                  23 July 2021 -Thank you to Luis and the young lady who assisted me at the checkout counter. They worked as a team to resolve a purchasing issue concerning my rewards points with Samsung Pay.. The items would noy appear online so I was not sure how to obtain credit points for them. Luis was generous enough to pack my personal recyclable tote bag with my purchases. The best associates so far this year (including the amazing lighting associate in your Northern Blvd Store on 14 June). I received great lamp repair information! Thaks again
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I was disappointed that I had to ask several employees before I received a correct response when ...
                                                  I was disappointed that I had to ask several employees before I received a correct response when asking where a specific item could be found. All employees should be familiar with the store's products, or at least have a general idea of where products are shelved. I appreciate that HD has a restroom that customers can use.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I love shopping at this Manhattan store at 3rd Avenue the store is always clean and well kept, t...
                                                  I love shopping at this Manhattan store at 3rd Avenue the store is always clean and well kept, the staff is pleasant and they always have a nice variety of plants to choose from. I live in Westchester County, however whenever I come into the city I always stop at this store.My shopping experience is always enjoyable.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 1,137 reviews

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