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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-30 of 343 reviews
Dec 30, 2018
The customer service here is great. The sales associates are friendly and helpful. I didn't need ...
The customer service here is great. The sales associates are friendly and helpful. I didn't need any help during my visit, but was asked by an associate if I needed any. Thanks, Home Depot.
by
Verified Purchase
Recommended
Sep 17, 2018
This is a great store, great customer service, great prices and they have what I need! Thanks for...
This is a great store, great customer service, great prices and they have what I need! Thanks for a great shopping experience for a change.
by
Verified Purchase
Recommended
Sep 13, 2018
Average for Fairbanks: Store is clean, Employees try to fake good customer service, but like mos...
Average for Fairbanks: Store is clean, Employees try to fake good customer service, but like most all Fairbanks stores, customer service isn't the best because they know we don't have much of a choice in the interior and will have to selttle for second rate.
by
Verified Purchase
Sep 8, 2018
Great Customer Service!!!
Great Customer Service!!!
by
Verified Purchase
Recommended
Sep 7, 2018
Very attentive floor employees, self checkout cashier is another story. The floor people went wel...
Very attentive floor employees, self checkout cashier is another story. The floor people went well out of the way to find a product I use on the job everyday. The self checkout cashier was looking at a piece of paper the whole time I was checking out. I asked about veteran discount, showed her my I'd, and she acknowledged it. But after my purchase was processed, no discount applied. I left mad and sour just by her actions against the efforts put forth by the floor personnel. Another thing is the reserved veteran's parking spot was removed.
by
Verified Purchase
Recommended
Aug 31, 2018
I love this store. The store has been so helpful to our family. The associates were very helpfu...
I love this store. The store has been so helpful to our family. The associates were very helpful in finding the products I requested.
by
Verified Purchase
Recommended
Aug 5, 2018
Fantastic customer service Dirk Electrical, Dave Hardware and Tools, everyone in Customer Service
Fantastic customer service Dirk Electrical, Dave Hardware and Tools, everyone in Customer Service
by
Verified Purchase
Recommended
Aug 1, 2018
If you want results and need assistance ask for CHRIS PARKER OR JOSH IN APPLIANCES. BOTH WERE EX...
If you want results and need assistance ask for CHRIS PARKER OR JOSH IN APPLIANCES. BOTH WERE EXTREMELY PATIENT AND KIND AND CARE ABOUT THE CUSTOMER ‼️
by
Verified Purchase
Recommended
Jul 30, 2018
ALWAYS FIND WHAT WE NEED AND CLEAN; FRIENDLY AND HELPFUL WHEN NEEDED. ,
ALWAYS FIND WHAT WE NEED AND CLEAN; FRIENDLY AND HELPFUL WHEN NEEDED.
,
by
Verified Purchase
Recommended
1 found this review helpful
Jul 28, 2018
The staff were friendly and helpful, both with projects, products and services the store carries,...
The staff were friendly and helpful, both with projects, products and services the store carries, like tools and garden supplies and then helped with referals about stuff they don't do, like cam locks for water tanks.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 24, 2018
I have been to home depot in Anchorage and the service I received there was far better. Good job!
I have been to home depot in Anchorage and the service I received there was far better. Good job!
by
Verified Purchase
Recommended
1 found this review helpful
Jul 22, 2018
A good portion of the floor employees have an obvious i dont wanna be here attitude they dont see...
A good portion of the floor employees have an obvious i dont wanna be here attitude they dont seem know much about what they are selling or where it is. The store is often quite messy with stock and special orders taking over the isles making it impossible to enter isles with a regular cart let alone a lumber cart. As a contractor often in a hurry it is very frustrating to not be able to get help from the employees just walking around. The fact that we dont have many options in town and i know where most everything is located in the store, facilitating a quicker trip, is why i still shop here.
by
Verified Purchase
1 found this review helpful
Jul 15, 2018
Christopher in the appliance department is extremely knowledgeable and provided excellent custome...
Christopher in the appliance department is extremely knowledgeable and provided excellent customer service. Thanks!
by
Verified Purchase
Recommended
1 found this review helpful
Jul 11, 2018
Quality service! From the moment you are met by the greeter Randy, all the way to the sale at the...
Quality service! From the moment you are met by the greeter Randy, all the way to the sale at the register you are treated as someone who matters. AAA+ service and assistance!
by
Verified Purchase
Recommended
1 found this review helpful
Jul 9, 2018
Everything was excellent,
Everything was excellent,
by
Verified Purchase
Recommended
1 found this review helpful
Jun 30, 2018
The associates in the paint store were amazing.
The associates in the paint store were amazing.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 27, 2018
I think this is a very well kept store. And appreciate the helpful cashiers.
I think this is a very well kept store. And appreciate the helpful cashiers.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 24, 2018
Customer service in the store is hit and miss, help out does not exist. This HD provides the leas...
Customer service in the store is hit and miss, help out does not exist. This HD provides the least customer service I have seen in the last 10 years.
by
Verified Purchase
1 found this review helpful
Jun 16, 2018
As far on my visit they have all the stuff i needed so they surely focused on the items if they h...
As far on my visit they have all the stuff i needed so they surely focused on the items if they have or not.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 16, 2018
It is clean and helpful associates.
It is clean and helpful associates.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 9, 2018
The employees are helpful and friendly. If there isn't a cart ready for you in the lumber isle th...
The employees are helpful and friendly. If there isn't a cart ready for you in the lumber isle then they are all being used. The guy that brings the carts back from the parking lot never stops and carts are lined up and ready to go 99% of the time. I have been to Home Depots in five different states and ten different cities and Farbanks store has the best cart management I have ever scene.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 4, 2018
The employee from the rental shop at very helpful, knowledgeable, provide great courtesy and fri...
The employee from the rental shop at very helpful, knowledgeable, provide great courtesy and friendly..
by
Verified Purchase
Recommended
1 found this review helpful
May 11, 2018
The employees at this store go above and beyond when helping their valued customers(me). They sp...
The employees at this store go above and beyond when helping their valued customers(me). They spent 43 min on the phone going line by line with me through an order request while maintaining the highest level of patience and professionalism. If I was a store manager at any retail store I would be very proud to have the members that are employed here. Thank you for a great experience.
by
Verified Purchase
Recommended
1 found this review helpful
May 4, 2018
Just another store go to it if you need to
Just another store go to it if you need to
by
Verified Purchase
Recommended
1 found this review helpful
Apr 10, 2018
The store personnel are always friendly and willing to help you in any way that they can. The sto...
The store personnel are always friendly and willing to help you in any way that they can. The store is always neat and clean and presented in a professional manner. I wish they gave the military discount on all items ie bags of pellets.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 10, 2018
I've never actually had an employee shrug their shoulders at me before when trying to return a de...
I've never actually had an employee shrug their shoulders at me before when trying to return a defective product.
Bought a $370.00 well pump with a 3 yr warranty, took back tonight after 11 months to be told I need to call Mfg. turn box over it says Home Depot. I say it has your name on it they shrug shoulders and say you'll have to call corp in Atlanta? I bought it in Alaska and expected service in alaska? Is that to hard??
Will never buy another well product from this store !
by
Verified Purchase
1 found this review helpful
Mar 29, 2018
Everyone is friendly and helpful. Customer care is supportive and actually fixes issues and probl...
Everyone is friendly and helpful. Customer care is supportive and actually fixes issues and problems a person is having while attempting to purchase high valued items online from another state. Thank you Maureen and Herman for all of the extra effort.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 3, 2018
Very happy with the service and product purchased. Salesperson/Michael was professional, extremel...
Very happy with the service and product purchased. Salesperson/Michael was professional, extremely helpful and courteous.
Checked details, measured and confirmed the refrigerator that would work for my needs.
Gave me choices, color, type and price ranges that would work for me.
Made a difficult, “need it right now”, purchase a pleasure.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 22, 2018
Heather in kitchen cabinets and counters was so knowledgeable and helpful about counter tops! She...
Heather in kitchen cabinets and counters was so knowledgeable and helpful about counter tops! She made the process seamless.
by
Verified Purchase
Recommended
1 found this review helpful
Nov 28, 2017
I personally love this store because of it's location and variety. Plus the Employee's alway's ma...
I personally love this store because of it's location and variety. Plus the Employee's alway's make the shopping experience "more better". Maybe we could get another one on Chena Hot Springs Road. Albeit smaller, so the people way out there don't have to drive so far to get the same good experience.