Reviews for Salem, NH #3480

I bought washing machine and it's being delivered within 6 days from purchase. Excellent customer service in the appliance department.

I like buying at this store. I always get the help I need. I also find employees knowledgeable about their products.

I dropped my credit card, and two employees, Lyndsey and Genesis found my card and held it for me. I offered $20/cash and they would not accept any money from me. They were both very professional in the way they handle the situation. I was very impressed!

Walking into the garden center early Sunday morning sale cashier Angela was sweeping up debris from the day prior and welcomed me into the store, checking out she was very kind and it was a very speedy process. Will come back again hoping to have Angela check me out again!

Ron, the associate that helped me with a plumbing issue was great. He was very helpful in exploring my options and what to do to prevent the issue in the future. I truly appreciated his genuine concern. It was Memorial Day weekend and I was truly overwhelmed. I was able to go home and fix the problem confidently.

Today, I needed to purchase 6 gallons of deck and fence stain. To my Surprise, I met the most caring, nice, patient elderly man named Ken. Mr. Ken should be the face of Home Depot...or at least give classes to some of his coworkers. When, it comes to customer services Mr. Ken is number ONE. Mr Ken has only been employed by Home Depot for 5 weeks. I hope Home Depot does right him. Mr. Ken brings a smile to my Face. Mr. Ken, Thank You!

First of all, Stacey restored my faith in HD. I've been shopping at this HD for years, and Stacey is usually there to maintain civility, whether at night, morning, or weekends. Stacey keeps this place running well. As a long-standing customer at HD I'm in a good place, and will be returning again. my issue stemmed from mulch that was incorrectly entered by the cashier. At time of loading it was determined that the wrong product was purchased, was told to see customer service inside. Stacey quickly assessed the situation, and resolved the error created by the cashier.

Not only I’d the new system onerous, I found out today not all items are eligible. I’ll probably switch to another big box store.

André at the Pro desk was excellent. He took my order list and suggested I could leave and he would contact me when I could pay for the order. Told me it would be ready within three hours. H called me back in one hour to tell me it was ready. The order was complete when I went to pick it up. Very pleased with the whole process.

So glad to find the product that I needed : a toilet auger, and it worked. It was as the reviews said, worth the money, solid construction and ease of use.

try the store you will be pleased. I will be back very soon for Christmas gifts for my 9 brothers and sisters and their kids

The store was clean and the personnel were friendly and helpful. I was able to find what I was looking for and was able to get assistance.

VERY POOR SERVICE FROM THE GARDEN DEPT...BLACK WATER DRIPPED ON MY WHITE SHIRT AND PANTS!! TOLD THE 2 SALES PERSON(IF THATS WHAT YOU WANT TO CALLED THEM) AT THE REGISTER AND THEY COULD LESS!!

Go to Londonderry. Employees there are very professional and helpful. Employees at Salem store very unprofessional and unwilling to step away from other employees to help customers. The pleasant employees had no knowledge of depts they were covering and could not answer any questions regarding products. I will never go to Salem store again. Lowe’s right down the street has helpful knowledgeable employees also.

Great and super helpful employees I'm every department. Best Home Depot I've been to.

I've needed to purchase a washer and refrigerator in the last 3 months. I've been to this Home Depot 4 or 5 times as I considered my options and prices. The appliance department sales staff I spoke with were knowledgeable, patient and effective communicators. They helped eliminate a great deal of stress while shopping for appliances.

My experiences at the Salem, NH Home Depot have always been positive. The biggest assets at this store are the helpful associates and the wide variety of products. The service provided to me by the Millwork Specialist for my window orders was outstanding.

Tom the manager of the Salem NH depot was exceptional today..was very helpful and made me one very happy customer!

Although Ted in the window department was very nice I never got a return call or email after repeated messages were left. The window quote took a month when I was told a week. Who knows how long they had the quote or if they were even going to call me to tell me.

This store has stepped up with more employees in the isles, even if employee is not familiar with the department, they were able to point me in the right direction or find someone that could assist me. In the past home depot seemed short handed with employees on the floor, but with my recent visits to the Salem Home Depot, it seems more customers are being helped in the departments.

Mike is extraordinary he has such love and passion for helping went over and beyond.

Beautiful store! Love to go there and spend time with all the awesome people who love to do what I love!!!!!! Fixing things and making things betterer!!

Helpful, well staffed, well stocked, pleasant people, plenty of carts

The Home Depot store in Salem is everything a shopper wants to experience at a store. Good inventory, good people and good pricing.

Very friendly and helpful staff at this location.

All employees were pleasant and helpful...even if we were not buying a product in their area.

Best store to shop at. Great Customer Service. They will do whatever it takes to make your shopping experience a pleasant one. The only problem you will have is choosing from all the different items they have. I was shopping for a bathroom vanity and changed my mind three times Lol. Every time I turned, I like another better. Awesome store.

Clean store, good service for the most part, every time we go there's one employee named Tyler that goes above and beyond.

I was pleased with your prompt and willing customer service as opposed to my experience with your competitor

Fantastic shopping experience