Reviews for Salem, NH #3480

The return people need serious customer service training - and need to stop talking with each other - take care of the customer - and explain why they are CHARGING customer CC.

Cindy B was awesome and very helpful! Others not so much.

There is never anyone to help in any department. No one ever greets you when you walk in or offers to help. I will admit the prices are better than Ace hardware and some times Lowe's home improvement. And after paying for your products that you needed there is no thank you for shopping with us or have a great day. And they took out most of all the regular registers and made them self checkouts.

I did not find a 5# bag of Rock Salt, only a 50# bag. I got some assistance. The store was clean enough. The associates were somewhat friendly and somewhat helpful, but the transaction seemed to take more time than expected and became kind of complex to arrange for credit to my Pro A/C.

A few slip ups here and there. I would have preferred a 5# bag of Rock Salt instead of a 50# bag. I did get assistance. The store was clean. The associates were somewhat friendly and helpful.

The sales associates are very helpful!!

Store employees are very friendly

Extremely helpful with getting a clothes dryer that I could pick up next day in store.

The lady that helped us compared serval of the models we were looking at. & let us decided on the model.

This Homedepot personnel goes above and beyond I would recommend it to anyone

Every time I go in and if I can’t find what I’m looking for there’s always someone there to help. They’re always polite and honest and very helpful.

I am always helped with clerks at the Salem. NH store in a patient and kindly manner. Enjoy shopping there.

Christine was fantastic!

Bigger parking spots for work trucks

i usually come here for plants there is a bigger selection but the employees were just aweful . the girl at the register in gardening didn't know how to search the plants or ring them she called someone from gardening to come who didn't know whaat they were doing all the plants were in bad shape broken dry heavily damaged . while i was waiting i called the plant vendor who started of the plant was damaged the vendors can discount the plant if i came early in the mornings or to ask an employee to damage the item . even though they herd this they still made me pay full price and when i asked to speak to someone i waited over half an hour and no one came so i left . before this i was going to go inside with the plants to get pots and look at some other things to cashier said i needed to pay for the outdoor plant i go inside with it whihc made no sense

Excellent customer services

Busy store, friendly faces

Awesome!

The home Depot on RT 28 Salem n.h. is one of the best has lots of ways to fix just about anything is a handymans heaven I always find what I need and employees are always helpful I love tool section has everything I need

I love this store; people are very friendly and attentive to your needs. They have all you need. I am very pleased to shop at this store

This store always provides a great service to their customers. It is clean, friendly and helpful to all of us. Thanks Home Depot!!!!

My favorite store for home projects

I'll try to keep this short & sweet, but my experience was just incredible from the moment I walked in the door, to stopping at customer service desk for a return, to the assistance received once directed to the aisle I needed, down to the amazing, personable (& funny) cashiers at the register, and even the manager unlocking the door for me to leave the store (at closing)! These people were genuinely happy to be there, and I'll forever consider this my home store. Highly recommend to anyone who prefers to avoid stores with negative associates. Plus, this location is always fully stocked in whatever items I'm looking for, which vary widely.

very helpful employees in all depts i visited

Very good store and the personal encharge

i love shopping at homedepot for my home needs.

Store is nicer than other stores in the area. Tarren at the help/returns desk is very knowledgeable and helpful when coming to the store.

found the product I was looking for, with the help of an associate-and I didn't even have to ask !

I’m elderly and handicapped and there’s always lots of handicap parking and if I stop at the service desk I can always get somebody to help me do what I need to do

Typical big box store the staff would rather walk away then to help you