#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)832-2404

Rental Center

(210)832-2411

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

435 Sunset Rd W

San Antonio, TX 78209

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.4 out of 503 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
Great gardening selection and staff willing to help
Love their colorful selection of flowers, also pavers and all that is needed to get your weekend project going. This is just a lil area I wanted to fix up with plants, River rock, pavers and top soil from my Home Depot store. Next I will purchase stepping stones and smaller rocks for walkway next to this garden bed.
by
    • Recommended
    I love this Home Depot it's close to home, very friendly employees, very clean store always has what I need from door locks to drills, and my favorite thing to buy house plants!
    This customer chose to rate the product and not provide text.
    by
      • Recommended
      Good job
      This customer chose to rate the product and not provide text.
      by
        • Recommended
        Paint Staff helpfulness
        Francisco at the paint department was very helpful and kind to answer questions and savvy of knowledge about products I needed
        by
          • Recommended
          Awesome displays throughout the store.
          I was unsure about the size of window unit to buy. Manuel helped me pick the 8000 btu. I'm so lucky he came up to me and offered to help. If I would have bought the 5000 btu unit, it would have been to small.
          by
            • Recommended
            Repainting myhome
            I have been able to have the exact color match for my exterior paint. This makes painting so much easier.
            by
              • Recommended
              Ring Cam plus
              The attendants at this location were very helpful.
              by
                • Recommended
                Excellent inventory!
                We bought a washer and dryer and Edwardo was super helpful and kind.
                by
                  • Recommended
                  Being followed
                  Instead of an employee asking if i needed help i was followed to the garden area instead . ( i actually needed help but never insisted in helping)
                  by
                    Waiting for a measurement to order doors
                    Looks.like a i have to wait and week or.more get closet doors measired to order. And the measuring g guy is from.midland for alamo heights store.
                    by
                      Snuck protection onto a rental order with out asking me
                      Rented a mini skid as I rented before from another Home Depot. I selected NO to additional protection, when dropping off was not happy that I then notices an additional $48 was added on for protection. I also was automatically charged for a gas fee $30 extra bucks. Manager had to come to give me the $30 credit and that’s when I question the additional $48 added on. Told the manager I selected NO protection but he told me they are required to add it on automatically with all larger equipment. Told him I rented this same machine from another Home Depot and never had the protection added on. You think the cashier should say, HEY I see you selected no for the extra protection but we highly recommended it… not just automatically sneak it on and hope no one notices. And for the manager to lie to me and say it’s there policy to automatically add it on even thought I selected NO. Shady…
                      by
                        Great customer service as usual
                        I've always enjoyed going to this particular Home Depot every single representative is courteous and helpful
                        by
                          • Recommended
                          GREAT KITCHEN AND BATH DESIGN
                          I ordered a piece of a counter top-THAD was great and went to bat for me with the Stone rep-I had a water fall counter made but did not have the face done-when I was ready the STONE people denied this-I waited a few years and THAD called them again and they said "yes." My purchcase was over $2000---not good to say "no" the first time
                          by
                            • Recommended
                            Needs Blinds?
                            Need blinds? See Kate , she is fantastic!
                            by
                              • Recommended
                              Fantastic
                              Here's a positive review for visiting a Home Depot store: Five Stars! Home Depot Continues to Be My Go-To for Home Improvement Needs I recently made a trip to my local Home Depot in Alamo Heights, and once again, I left feeling satisfied and ready to tackle my project. From the moment I walked in, the store felt well-organized and easy to navigate. I was looking for some specific lumber and paint samples, and the clearly marked aisles made finding what I needed a breeze. What truly stood out during this visit was the helpfulness of the staff. I had a few questions about the best type of wood for my outdoor planter, and the associate in the lumber department was incredibly knowledgeable and patient. He offered insightful advice and helped me select the perfect materials. Later, in the paint section, another associate assisted me in choosing the right sheen and even provided some great tips for application. Beyond the excellent customer service, Home Depot offers a fantastic selection of products. Whether you're a seasoned contractor or a weekend DIYer, they have everything you could possibly need for any home improvement project, big or small. Their prices are competitive, and I appreciate the availability of different brands and price points to fit various budgets. The store was also clean and well-maintained, which always makes for a more pleasant shopping experience. The checkout process was quick and efficient, and the cashier was friendly and courteous. Overall, my recent visit to Home Depot was a positive one. They continue to provide a great combination of product selection, helpful staff, and a convenient shopping environment. For anyone in Alamo Heights (or anywhere else for that matter!) looking to improve their home, I highly recommend a visit to Home Depot. You're likely to find exactly what you need and the support to get the job done right.
                              by
                                • Recommended
                                Shawn was amzing!
                                I've never had a trip to Home Depot that was so pleasant and it's all thanks to, Shawn! He made sure we had everything we needed to complete our project correctly!
                                by
                                  • Recommended
                                  Girls who helped me very courteous and professional
                                  Should be able to pick up today
                                  by
                                    • Recommended
                                    Poor Customer Service
                                    Walk in and no greeting and i was looking for an item and no one to be found seem like everyone was hidden from customers site. I finally found the item i was looking for and no greeting at self check out very disappointing
                                    by
                                      Close to home at the depot
                                      Whatever I need for my customers’ job, Home Depot has me covered. This location also has a Tool Rental which is definitely a plus.
                                      by
                                        • Recommended
                                        Shopping at #6544 for 20 years, its still the best building supply store in town
                                        Always get what's needed when I need it, either in the store or on -line. The free delivery is one of the best things Home Depot has going! Retired, sometimes I need a small order and it gets it to me, often on the same day. Like the old Hardware Stores of the west, That is so special,
                                        by
                                          • Recommended
                                          Washing Machine Purchase
                                          I purchased a Whirlpool washer and guess what, it has already broken down! Stopped in Middle of a cycle and nothing I can do to get it restarted. I'll be going to the Sunset location this morning and finding out who I should contact to get it repaired or right now I would say replaced ! Yuk!
                                          by
                                            • Recommended
                                            General courtesy and care for customer help
                                            Out of a multitude of HD stores I frequent, I find this store to be more friendly with desire to assist than any other ... must have good management sense!
                                            by
                                              • Recommended
                                              No trouble finding it.
                                              Very friendly people ready to help. Knowledgeable as to where I could find what I was looking for.
                                              by
                                                • Recommended
                                                #6544 Alamo Heights is a Great Store!!! Great Company
                                                I shop at this store regularly and it is always a great experience. The shelves are well stocked and the associate's are always helpful. I especially like the garden department. The garden department at #6544 Alamo Height's is the best in San Antonio and the garden associate, Tony, is always so helpful.
                                                by
                                                  Great service
                                                  The people that work in this store are very helpful.
                                                  by
                                                    • Recommended
                                                    Great store but always check your receipts!
                                                    Always check your receipts for proper payment or purchase amounts before you leave the store! It can cause a major problem on how much you're actually paying or how many items you're being charged for.! Other than that, a great store that needs more floor personnel!
                                                    by
                                                      • Recommended
                                                      The can do man?
                                                      Find Maurice “the” can do” man.!
                                                      by
                                                        • Recommended
                                                        Great store.
                                                        Jon in hardware was a big help in finding the stuff I needed.
                                                        by
                                                          • Recommended
                                                          We NEED stores like this
                                                          So many times I go online and do my research, and then go to the store. I can honestly say that this Home Depot is my favorite store in all of San Antonio! They keep it very clean, and very stocked up. I run a business and so I depend on them to have things from 6a.m. to 10 p.m., and I have never been disappointed here. The workers are always asking me if I need help, and are not afraid to come help if I ask for it. From the front registers, to the back warehouse....Thank you all for being such a great store! I will keep driving across town to visit your store.
                                                          by
                                                            • Recommended
                                                            Sales personnel scarce sometimes!
                                                            Recently I needed a group of flourescent bulbs for replacement. I could not find a sales person in the dept so I began the search myself. When I located the item I had a question so I found a representative. He said he'd help me in a minute and walked away. I waited for awhile and finally went to the information desk. When you go to the Info desk there is usually a lady there and when asked they always seem happy to help...and they're nice about it. A young representative walked back with me, answered my questions, helped locate my products, and when one seemed out of stock she located it for me at a nearby store! I have had this same scenario happen almost everytime I go into Home Depot...I now go find a lady sales rep for they don't seem to dodge or hide from the female shopper! They find my products and I'm gone. This store is just short on sales personnel or many of the male reps just don't like helping lady clients. It incredibly convenient but I drive to another because of the service.
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 503 reviews

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