Reviews for Bedford Stuyvesant #6957

Bad experience. No help. No items in stock

I have been shopping at this Home Depot since it first opened, however, I had a horrible encounter with an employee (Rena) who was unhappy that I did not want store credit instead of the money returned to my card. She was verbally abusive, dismissive, hostile, antagonistic and downright disrespectful. She assumed a posture as if were going to enter a streetfight. I reminded her that this was her job and she fired insults and accused me of not having a job. This is not customary of Home Depot, or their employees at this store, but as they say, one bad apple spoils the whole bunch. This experience left me confused and angry that I spent my money to be insulted. She refused to apologize and this is one of the primary reasons for this review.

Huge store and has everything organized for a perfect shopping trip.

I would suggest to get a pro acc and see Pauline. She's an awsome employee.

I know things are hard but this store is my go to. The staff is kind and polite

This is my neighborhood store and utilize it when I need something. The parking lot needs to be spruced up as well as the interior of the building.

Bad attitude from the employers and they crashed into me with the forklift the self check out only have 1 that works and there is only 2 cashiers open lines for miles

Everyone is nice and thoughtful

I was help by each person I spoke too.

TheSales cashier Celest was outstanding and the service I received in the store was outstanding

I knew my Hot Water tank was way past the point of expiration but still functioning and many had already had 2 REPLACEMENTS since our old model. I called Home Depot, they made the appt and I had a complete new replacement within a week. Same reliable brand and my workmen were very professional in explaining pricing, sizes and any other questions. Thanks Home Depot!

That BedSTY location and that of Gateway Center Mall is Fully Staffed & Stocked and if they don't have something right away they still got you Covered.

Amazing store. l am always greeted professionally, all questions answered and assisted quickly and find everything I need at this location.

This store is a pig sty . Filthy . Rude classless customer service is a joke. Everything broken. Go to Lowe’s

Yesterday and today were the easiest Home Depot shopping experiences I've had ever, including at this store. Seems they've really upped their customer service/help game. Not too hard to find staff and staff in general very friendly. Stocking was pretty good and check out fast. Did this store get a new manager? They're game has super improved.

I have been shopping @ this location for a few years now, and i have always encountered professionalism and accurate service. Its this kind of business that makes me happy, AND keeps me coming back!

The employees are dismissive and won’t really be much of a help.

This Homedepot store is conveniently located for me. For the most part the associates are helpful and friendly although a lot of the time they are either not educated about products or give you incorrect information or directions.

Excellent personal good product

Its the Bed Stuy Home Depot! Lots of Luck for you may not know what you're going to get. It's like an adventure park for young trades and craftsmen.

Cashier didn’t use cashier empowerment and made me call a manager for a $4 price difference. If I didn’t need the goods I would have left the entire cart and walked out of the store.

The flooring associate Banks was extremely knowlegeable about flooring, shades, blinds and appliances. She was also very patient and customer service oriented.

Sales Cashier Alicia was a pleasure to work with.

I received so much help and everyone was kind and smiled as they helped. No one made me feel like I was annoying them. All employees were happy to do their job and assist me.

The staff are lazy, they don’t know where items are and have no knowledge of what they sell. They are basically there to get a paycheck and roam freely instead of learning the store.

The staff at this Home Depot was consistently helpful during my three visits this year. Even when the store was crowded, the cashier lines were managed so that the wait wasn't bad, even during this pandemic.

I think that Home Depot is a needed store in the community. It is in a very convenient location. The employees do their best in providing services to customers. Location is great. Bathroom service for customers is another plus for this store. The display of hand sanitizers at the registers are also a plus for this store.

This store was very friendly and helpful I will continue to shop there.

Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swift at the checkout twice when I visited HD. They were patient and professional. As usual, Keisha and Sharon are smart, kind and proficient at the service desk. Thank you Mr. Pettiford for bring out the best in your associates. They make my shopping experience a gratifying experience. Also extending outstanding acknowledgement to Juan and Jessica from the Weiss Co who provides the lovely plants.

Clean and have almost what you need