#1 Home Improvement Retailer

Customer Store Reviews

  • 4.3 out of 723 reviews
87%Of Customers
Recommend This Store
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Showing 1-30 of 723 reviews
I think that Home Depot is a needed store in the community. It is in a very convenient location. ...
I think that Home Depot is a needed store in the community. It is in a very convenient location. The employees do their best in providing services to customers. Location is great. Bathroom service for customers is another plus for this store. The display of hand sanitizers at the registers are also a plus for this store.
by
  • Verified Purchase
  • Recommended
This store was very friendly and helpful I will continue to shop there.
This store was very friendly and helpful I will continue to shop there.
by
  • Verified Purchase
  • Recommended
Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swif...
Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swift at the checkout twice when I visited HD. They were patient and professional. As usual, Keisha and Sharon are smart, kind and proficient at the service desk. Thank you Mr. Pettiford for bring out the best in your associates. They make my shopping experience a gratifying experience. Also extending outstanding acknowledgement to Juan and Jessica from the Weiss Co who provides the lovely plants.
by
  • Verified Purchase
  • Recommended
Clean and have almost what you need
Clean and have almost what you need
by
  • Verified Purchase
  • Recommended
I typically don't expect much when going to a large/corporate store but I've had some pretty grea...
I typically don't expect much when going to a large/corporate store but I've had some pretty great working relationships with some of the employees at this location. It feels good when I shop there and the employees are engaged :)
by
  • Verified Purchase
  • Recommended
Home depot is the largest hard ware store in Brooklyn; I love the prices and plant selection .
Home depot is the largest hard ware store in Brooklyn; I love the prices and plant selection .
by
  • Verified Purchase
  • Recommended
Employees are more helpful and enjoy their jobs.
Employees are more helpful and enjoy their jobs.
by
  • Verified Purchase
  • Recommended
Stephon was very helpful and addressed our needs promptly and efficiently I was able to find wha...
Stephon was very helpful and addressed our needs promptly and efficiently I was able to find what I was looking for easily The store was clean There was always an associate around to help.
by
  • Verified Purchase
  • Recommended
THE WORKERS ARE FRIENDLY AND KNOWLEDGEABLE. STORE IS ORGANIZED AND SHOPPING IS WONDERFUL EXPERIEN...
THE WORKERS ARE FRIENDLY AND KNOWLEDGEABLE. STORE IS ORGANIZED AND SHOPPING IS WONDERFUL EXPERIENCE AT THIS LOCATION.
by
  • Verified Purchase
  • Recommended
Cashier, Alicia was extremely helpful making sure my order was going to be handled properly and ...
Cashier, Alicia was extremely helpful making sure my order was going to be handled properly and making sure my delivery was going to be fast. I will be returning to the Bedford - Stuyvesant Home Depot location more often because of the customer service I was given.
by
  • Verified Purchase
  • Recommended
Why I gave this type of review. The level of professionalism is not up to standard @ 230 Locatio...
Why I gave this type of review. The level of professionalism is not up to standard @ 230 Location. Especially in the returns and online department. Be careful of being mislead by the sales cashiers. I was told my card was delcined and it was not. I purchase something twice due to Nego by the cashier. I Told by assistant manager Channel that he response was " Nego is human he can make a mistake" After running back and forth to the store location three times 4/15/, 4/16, and 4/17 2021. Customer service at it's worst!!!!!!!!!!!!
by
  • Verified Purchase
Customers will get robed by the So collies delivery people that leeks in the parking lot. They ar...
Customers will get robed by the So collies delivery people that leeks in the parking lot. They are constantly harassing customers when they exit the store.
by
  • Verified Purchase
Their security staff is rude
Their security staff is rude
by
  • Verified Purchase
I'm not sure if HD can do anything about it, but the parking lot is not good. People stop/park a...
I'm not sure if HD can do anything about it, but the parking lot is not good. People stop/park all over the place, even when there are open spaces. They block people in who are trying to exit. I don't go often, but people are having verbal arguments every time (not an exaggeration). The three employees I interacted with were most helpful and courteous. I needed to ask for help in the garden section which was cheerfully given. Check out was very good.
by
  • Verified Purchase
  • Recommended
Kemahr and Cruz are awesome
Kemahr and Cruz are awesome
by
  • Verified Purchase
  • Recommended
The employees are super friendly and there are an abundance of them. They know their stuff and wh...
The employees are super friendly and there are an abundance of them. They know their stuff and while they only had two registers and 4 self check outs—they managed to have the whole thing run smoothly. I felt heard and listened to.
by
  • Verified Purchase
  • Recommended
The store has a great garden section but the employees do not seem to be knowledgeable . Still gr...
The store has a great garden section but the employees do not seem to be knowledgeable . Still great place to find most things
by
  • Verified Purchase
  • Recommended
This store is wonderful and this is mostly due to an employee by the name of Kaliea. She is the b...
This store is wonderful and this is mostly due to an employee by the name of Kaliea. She is the best, so friendly and knowledgeable! Go to this store and you will be a lucky person if you get to interact with Kaliea !
by
  • Verified Purchase
  • Recommended
Clean and the cashiers were great people working the floor especially in the flooring section was...
Clean and the cashiers were great people working the floor especially in the flooring section was very inattentive
by
  • Verified Purchase
  • Recommended
It is a great store that has anything you need. The staff is very helpful.
It is a great store that has anything you need. The staff is very helpful.
by
  • Verified Purchase
  • Recommended
I CAME INTO THE STORE TODAY WITH A FAMILY MEMBER TO MAKE A FEW PURCHASES AND INQUIRE ABOUT SOME P...
I CAME INTO THE STORE TODAY WITH A FAMILY MEMBER TO MAKE A FEW PURCHASES AND INQUIRE ABOUT SOME PRICES ON SOME PRODUCTS AND SERVICES AND I WAS VERY SATISFIED WITH THE RESULTS. IN ADDITION, ALICIA MADE MY PURCHASES VERY EASY AND ASSISTED IN PROCESSING MY TAX ID VERIFCATION.
by
  • Verified Purchase
  • Recommended
Awesome friendly & helpful staff there lately across the board. Open til 6am to 10pm most days, c...
Awesome friendly & helpful staff there lately across the board. Open til 6am to 10pm most days, convenient location in Bed Stuy. I’m a self taught DIY fixer maker and designer, they usually everything I need for the smaller home repairs & projects I do and I learn a lot about how to solve problems in my apartment myself by just going through the aisles.
by
  • Verified Purchase
  • Recommended
I have always had a Good Experience with HomeDepot for All My Needs, Wants, Desires & Unexpected ...
I have always had a Good Experience with HomeDepot for All My Needs, Wants, Desires & Unexpected Purchases.
by
  • Verified Purchase
  • Recommended
Love this store & it's employees!!
Love this store & it's employees!!
by
  • Verified Purchase
  • Recommended
amazing stock of product. clean and very helpful staff
amazing stock of product. clean and very helpful staff
by
  • Verified Purchase
  • Recommended
amazing store best to go early for that amazing customer one n one feeling
amazing store best to go early for that amazing customer one n one feeling
by
  • Verified Purchase
  • Recommended
Store was clean , good customer service, good material quality
Store was clean , good customer service, good material quality
by
  • Verified Purchase
  • Recommended
Wilmot was the best employee experience I’ve had at this location in YEARS!!!!
Wilmot was the best employee experience I’ve had at this location in YEARS!!!!
by
  • Verified Purchase
My cashier alicia was such a beautiful energy. Had us laughing and had us in and out quickly !
My cashier alicia was such a beautiful energy. Had us laughing and had us in and out quickly !
by
  • Verified Purchase
  • Recommended
The employees were very friendly and attentive.
The employees were very friendly and attentive.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 723 reviews

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