#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)978-4412
Tool & Truck Rental(408)978-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
635 W Capitol Expy
San Jose, CA 95136
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.2 out of 198 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (198)
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Showing 1-30 of 198 reviews
great shopping experience awesome
found everything i and my daughter wanted and more
by
  • Verified Purchase
  • Pro
  • Recommended
always great shopping experience
very tidy and well organized and great knowledgable staff
by
  • Verified Purchase
  • Pro
  • Recommended
Great store to shop.
When getting paint see Chris. He made my shopping experience great.
by
  • Verified Purchase
  • Pro
  • Recommended
Very Fast !
Store associates are very friendly and there is always someone there to ask questions or to find the location of something. Very clean, hospitable, and making my purchase was very fast and easy. There was barely any wait time in line.
by
  • Verified Purchase
  • Pro
  • Recommended
Option 1 from the Blossom Hill store
I really like the separate lumber department for checking out. Very friendly cashiers.
by
  • Verified Purchase
  • Pro
  • Recommended
great store!
Store is always clean, and employees are helpful and friendly
by
  • Verified Purchase
  • DIY
  • Recommended
Happy Experience
I shopped early after discovering doors open at 6 AM. The store was clean. Help was readily available and all were friendly. I was directed to exactly what I needed. I am pleased with the training employees are receiving. It shows.
by
    love this store and location to my house. nice people work there.
    I like this store and the location Friendly employee always helpful. I am recently divorced and need help finding items that I used to have a husband help with. Thanks to this store, I can get what I need and go home knowing I can do the job all by myself..
    by
    • Verified Purchase
    • Recommended
    Nice Store
    Easy to find materials and the items are available.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Nice Store
    I have a project at home and I went to Home Depot to find the right bit I need. I was not sure and I looked for a store associate. It took some time to find and locate one but once I found the right associate, my problem was solved. I found the bit for the type of surface.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Nice Store
    Clean store and easy to find items. Check out is also quick and easy.
    by
    • Verified Purchase
    • DIY
    • Recommended
    I can always find my items
    Like most people, I've shopped at Home Depot for years. The San Jose store is in my neighborhood which makes the location convenient. I can always find my items or the team at the Pro desk makes recommendations on where best to find my item even if at a different stores such as Lowes or Orchards. I will appreciate their knowledge and willingness to help me.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Awesome!
    Needed help with finding the right material and equipment to mount a tv stand. After looking around myself I knew I was lost on what I needed. I've never had to mount heavy furniture. I spotted an sales associate and asked for assistant. Not only did he help me find what I needed but also told me how to mount. I went home and successfully did it!
    by
    • Verified Purchase
    • Recommended
    Great store experience as always
    Very friendly workers who are always willing to help me find items with no hesitation. I did renovations to my house on a budget utilizing expect advice and recommendations from their experienced personnel which saved me good money. I love coming to this store.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Excellent store experience!
    Customer service is outstanding. If you can't find something they will show you where it is.
    by
    • Verified Purchase
    • Recommended
    Good experience with product stock and service
    Michelle and company at the Customer Service desk provided quick and friendly assistance with my return and new purchase, both of which required loading/unloading my car.
    by
      • Recommended
      A store is a store is a store
      For the majority of your needs this HD supplies the basics of what you need and sometimes may not have what they say they have in stock, but overall they can be relied on. When it comes to more specific things like specific metric bolts most HD's dont have what you'll need. There are other things as well but thats why you have online ordering and other options.
      by
      • Pro
      • Recommended
      Shop here a lot
      I was able find what I was looking for quickly and easily.
      by
      • Pro
      • Recommended
      Love the Associates
      The people who work there are very friendly and helpful ! Jessica the gal at the front desk is charming and very sweet. She should get a raise! I love shopping online from my home and bought 2 patio furniture sets . one of my favorite stores for my out door needs . great prices and great patio furniture! shipping was very quick!
      by
      • Pro
      • Recommended
      Very knowledgable associates, willing to take the time with my questions.
      Very clean store, I was able to use the self checkout without any problems. I was in a hurry and able to get in and out quickly. Associates answered my questions readily.
      by
      • Verified Purchase
      Shopping at The Home Depot
      The only trouble that I have with any shopping that I do is, that I have health problems that make walking difficult sometimes. I take advantage of mobility scooters when available. I do not have any complaints about shopping at The Home Depot. I would not get nearly as much done with out them!
      by
      • Pro
      • Recommended
      Great Experience & Service
      The Store overall, was very clean and organized the day I shopped at the store. I was in and out and the staff there made it easy for me to find things and assist me with the items I needed. As a Realtor, at times we need to make trips to a Home Depot and when you find the right store that helps you right away, it makes it easy to come back with no doubts. Great service and experience, in which I also recommend this store to my clients.
      by
      • Pro
      • Recommended
      Delivery of materials
      My order for 4 pallets of stepping stone was really easy to make and everyone was really helpful but the time of the delivery needs to be specified. We just sat at home waiting for the delivery to come and the phone #s on the receipt were no help.
      by
        • Recommended
        Very good tool rental experience
        Had a blocked drain at the start of the long weekend, really needed to clear it and a plumber was going to be expensive and probably not available. Went to the Home Depot. Joe on the rental counter was super helpful, listened to the issue, picked out the right size snake. He walked me though exactly how to use it and helped me load it in my car. Two hours later I had the blockage cleared (I think it was a tree root though the pipe) and was back to Home Depot. Turned what was looking like a difficult weekend into an easy fix. thanks Joe!
        by
        • DIY
        • Recommended
        2 found this review helpful
        Quick and easy
        It was quick and easy to find what I was looking for. I came in looking for light bulbs. I had a question about the differences in brightness (lumens) It didn't take long to find someone when I had a question. The person who had helped me was informative and was able to give me a good example of the difference between 180 and 195 lumens.
        by
          • Recommended
          Tool Rental excellent customer service
          Joseph helped me in tool rental on 1/31/2016. He was very accommodating and helpful and I appreciate the excellent customer service that I received. Thank you.
          by
          • DIY
          • Recommended
          2 found this review helpful
          The usually have what I need. Like they are in the real world of home repair.
          Items are in a logical place. Items are usually what I actually need to get the job done. I get less frustrated with Home Depot than the competitors.
          by
            • Recommended
            Great experience with gardening tools !!
            Store was clean and aisles are well organised. Wanted to start with the gardening and I found everything under 3 aisles. I am extremely satisfied with the experience and the staff were helpful in assisting. I would gladly recommend this store and I would visit again!!
            by
              • Recommended
              Delivery is out of sync with sales reps
              Sale rep was excellent and had a great purchasing experiences, now the issue i'm having is the delivery scheduling. I never got a phone call day prior to give me a 4 hour window so i know when to take off work, Called all day got the same answer to call back, called back 4 times and still don't have my delivery time. If i knew this i would have gone else where to make the purchase.
              by
              • Pro
              Great Mill Work Dept and Closet hardware experience
              The help I received from Caye in closet hard ware and Morris in Mil work and Vince as cashier in PRO were way in excess of what I reasonably expected.
              by
                • Recommended
                Showing 1-30 of 198 reviews

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