#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)883-3403

Rental Center

(305)883-3409

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

950 Se 12th St

Hialeah, FL 33010

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Customer Store Reviews

  • 4.3 out of 370 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (370)
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Showing 1-30 of 370 reviews
found tape meassure (dewalt) which there is a whole roll of them for $14.95 each. So i decide to ...
found tape meassure (dewalt) which there is a whole roll of them for $14.95 each. So i decide to tell the cashier directing the self scan line to look at the picture but she tells me that the price is the above price and not the one i took picture of. So i said ok is my fault. I loose my spot to pay and go again and little to be known the price that is above is for a 35ft meassuring tape and not a 25ft. So she calls a rep cinthia with a scanner and they both dont see the sku at all on the stands. They didnt honor the price like i thought they should. Luckily i found a discontinue tape with a mark down price. I feel that home depot being all big that they are should be able to hire workers that can keep items on stands in check with their correct sku. But it seems that whoever is facing the merchandise doesnt care that customers get confuse because their inresponsibility.
by
  • Verified Purchase
  • Recommended
just needed more cashiers, there was to much congestion in the isles waiting to check out.
just needed more cashiers, there was to much congestion in the isles waiting to check out.
by
  • Verified Purchase
  • Recommended
Almost didn’t want to do a review. Wanted to keep the secret to myself so I can have the store al...
Almost didn’t want to do a review. Wanted to keep the secret to myself so I can have the store all by myself, because the store was very quick with their service and friendly I really enjoyed this Home Depot the nursery department was awesome
by
  • Verified Purchase
  • Recommended
I made some suggestions about clearing action alley and making the aisles clear,on my last couple...
I made some suggestions about clearing action alley and making the aisles clear,on my last couple of trips I noticed these things were changed.Thank you. I know it wasn't just my remarks but it helps to know that you arelistening to your customers. I also would like to give a shout out to the employees at this store for being polite, courteous, helpful, friendly and professional in dealing with customers with disabilities.keeping the aisles accessible, keeping the store merchandise organized properly on shelf. Its good to find what you need and then when you can't return some of the stuff to the shelf and a unslefish employee reaches out to help you, that's what make me want to return to this store.So, far I have been able to find all the merchandise I came to get.
by
  • Verified Purchase
  • Recommended
The cashier that attended me was very kind and took her time. Thank you Mirelys for the great cus...
The cashier that attended me was very kind and took her time. Thank you Mirelys for the great customer service
by
  • Verified Purchase
  • Recommended
This place is amazing and they kept everything cleaned and organized and I found everything that ...
This place is amazing and they kept everything cleaned and organized and I found everything that I needed instantly Wow!!
by
    • Recommended
    I could not help but feel profile, either because of the way I dressed, or melanin concentrations...
    I could not help but feel profile, either because of the way I dressed, or melanin concentrations. I spent 20 minutes with a cashier that refused to look up and item, or call the respective department for assistance. She was under the impression that I was trying to steal something from the store, and was combative to say the least. She pulled my credit card out of the machine and threw it on the table, and insisted we get merchandise with bar codes. I had some items with out bar codes. If only we could charge companies for wasting our time. I had to get 3 other cashiers to help before I could pay for the items. Regretfully I am in the middle of a remodel, and will be back.
    by
    • Verified Purchase
    • Recommended
    I did not enter the store. Did the Curve side pickup which was excellent
    I did not enter the store. Did the Curve side pickup which was excellent
    by
      • Recommended
      The sales person, Carlos gave us excellent service facilitating a return and our obtaining the co...
      The sales person, Carlos gave us excellent service facilitating a return and our obtaining the correct size sump pump.
      by
      • Verified Purchase
      • Recommended
      Vanna*99% of the time I always get what I need. many thanks again.
      Vanna*99% of the time I always get what I need. many thanks again.
      by
      • Verified Purchase
      • Recommended
      This Home Depot and other Home Depots are just sensational once I step inside a quality home impr...
      This Home Depot and other Home Depots are just sensational once I step inside a quality home improvement store. The associates exhibit a fine positive character and the that of course includes the East Hialeah store I shop all the time.
      by
      • Verified Purchase
      • Recommended
      Managers and employees do not care about customer's complain. They do not help to customers worry...
      Managers and employees do not care about customer's complain. They do not help to customers worry or cuestions, rental machines do not receive maintenance and machine's batery are allways dead. I do not recomend Hialeah Home Depot
      by
      • Verified Purchase
      I don't have any complaints about this location.
      I don't have any complaints about this location.
      by
      • Verified Purchase
      • Recommended
      The associates at the store were friendly and very helpful. They were very knowledgeable and giv...
      The associates at the store were friendly and very helpful. They were very knowledgeable and give great assistance when I was purchasing some drywalls and 2X4 8ft plywoods. The store was looking good and was very clean. I received excellent customer service at the Hialeah Home Depot store. Thank you!
      by
      • Verified Purchase
      • Recommended
      Dirty, poorly stocked, hard to find a helpful associate in most departments anytime of the day. ...
      Dirty, poorly stocked, hard to find a helpful associate in most departments anytime of the day. A disappointment compared to most Home Depot stores.
      by
        Much appreciated in time needs.Open and flexible
        Much appreciated in time needs.Open and flexible
        by
        • Verified Purchase
        • Recommended
        The majority of my time on my visit, I'm satisfied.
        The majority of my time on my visit, I'm satisfied.
        by
        • Verified Purchase
        • Recommended
        Many thanks again for supplying what I always need. Very seldom you don't have what I need and yo...
        Many thanks again for supplying what I always need. Very seldom you don't have what I need and your employees are always very friendly with me. many thanks again.
        by
        • Verified Purchase
        • Recommended
        Employees super fast and friendly, especially a worker named Daimian(Ginger), super worth going t...
        Employees super fast and friendly, especially a worker named Daimian(Ginger), super worth going too!
        by
        • Verified Purchase
        • Recommended
        Ms Destiny is a great asset to Home Depot for sure.great customer service person
        Ms Destiny is a great asset to Home Depot for sure.great customer service person
        by
        • Verified Purchase
        • Recommended
        The store is always in excellent condition when I shop there and if there is anything in the isl...
        The store is always in excellent condition when I shop there and if there is anything in the isles, you are able to get by or they will assist you. Thank you.
        by
        • Verified Purchase
        • Recommended
        From Yvette at guest services to Mr.Allen in the Garden department. Both of these employees have...
        From Yvette at guest services to Mr.Allen in the Garden department. Both of these employees have zealously proved to go above and beyond to assist customers. Thank you Homedepot for hiring competent, caring and committed employees.
        by
        • Verified Purchase
        • Recommended
        The store was clean and 99% of the time, I always get what I need with awesome assistances.
        The store was clean and 99% of the time, I always get what I need with awesome assistances.
        by
        • Verified Purchase
        • Recommended
        Generally a nice well stocked store.
        Generally a nice well stocked store.
        by
        • Verified Purchase
        • Recommended
        This is my main store for me to shop. Again this is my only shopping store to get my home and out...
        This is my main store for me to shop. Again this is my only shopping store to get my home and outdoor needs.
        by
        • Verified Purchase
        • Recommended
        99% of the time we I shop it's neatly in order and I have never had a problem or issue,
        99% of the time we I shop it's neatly in order and I have never had a problem or issue,
        by
        • Verified Purchase
        • Recommended
        I have never had a problem with the cleaning of your stores.
        I have never had a problem with the cleaning of your stores.
        by
        • Verified Purchase
        • Recommended
        Good employee helpful nice & organize
        Good employee helpful nice & organize
        by
        • Verified Purchase
        • Recommended
        Lazy manager, did not want to look for an "in stock" item. I found it myself after manager said t...
        Lazy manager, did not want to look for an "in stock" item. I found it myself after manager said the shelves were no longer sold by Home Depot. He lied...
        by
        • Verified Purchase
        Yes.
        Yes.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 370 reviews

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