#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)510-4400

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7001 Crestwood Blvd, Suite 1300

Birmingham, AL 35210

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 469 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (469)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 469 reviews
Excellent service from 1 of the reps
The product l was looking for was not on the shelves...but the last 1 had fallen behind the shelf in the space between 1 aisle and the next. A rep named Shonda found a special tool and brought it out for me
by
    • Recommended
    Knowledgeable staff in various departments
    I am not a tech person, cannot ever know what i am there to buy until I talk to the plumbing department guy, the electric department guy, the flooring or wood cutting guy. I am a 75 year old widow who was helper for my spouse (a carpenter/mechanic/good at all this). I walk in, describe the problem I am trying to fix and your people lead me to what I need and suggest what would be the easiest for me to do myself and give tips on how! These people are great!
    by
      • Recommended
      Employees are very helpful and friendly!
      Employees are very helpful and friendly!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      I will not buy any more flowers or garden supply for Lowe’s in Fultondale or Home Depot in Trussv...
      I will not buy any more flowers or garden supply for Lowe’s in Fultondale or Home Depot in Trussville. The staff in your store have so much pride in their work and customer service it’s worth the drive. I was so impressed with the care and selection of flowers you should be commended. While other have dried up in other location it’s refreshing that you are not trying to sell your dead flowers at a discounted price. Thank-you for caring. All I encountered were friendly and courteous.P. S. I told Lashun I would mention her.
      by
      • Verified Purchase
      1 found this review helpful
      Always have stock I need and are so helpful.
      Always have stock I need and are so helpful.
      by
      • Verified Purchase
      • Recommended
      The store was clean and nothing was out of place! Helpful workers with positive attitudes!
      The store was clean and nothing was out of place! Helpful workers with positive attitudes!
      by
      • Verified Purchase
      • Recommended
      Employees were very helpful and knew where everything was I need it even help me load it up
      Employees were very helpful and knew where everything was I need it even help me load it up
      by
      • Verified Purchase
      • Recommended
      Crestwood HomeDepot is a part of my business and has helped B&B Construction grow over the years.
      Crestwood HomeDepot is a part of my business and has helped B&B Construction grow over the years.
      by
      • Verified Purchase
      • Recommended
      Garden shop: product was available, cashier got help for me, employees were waiting to put my pr...
      Garden shop: product was available, cashier got help for me, employees were waiting to put my products in auto. The garden shop far exceeded any that I have visited in a long time -- abundance of healthy-looking plants neatly displayed. Everything was well-organized, and I was very impressed.
      by
      • Verified Purchase
      Awesome service, would shop here again. Very helpful and concerned with delivering the best serv...
      Awesome service, would shop here again. Very helpful and concerned with delivering the best service.
      by
      • Verified Purchase
      • Recommended
      I would like to say that Chante, Jamie, Vee Jay at the pro desk are awesome super knowledgeable a...
      I would like to say that Chante, Jamie, Vee Jay at the pro desk are awesome super knowledgeable and friendly. And Shirley one of the floating cashiers gives quick and fast service
      by
      • Verified Purchase
      • Recommended
      Thank you to the store manager that went far and beyond out of his way to make everything perfect.
      Thank you to the store manager that went far and beyond out of his way to make everything perfect.
      by
      • Verified Purchase
      • Recommended
      FANTASTIC SERVICE......like a small town hardware store.
      FANTASTIC SERVICE......like a small town hardware store.
      by
      • Verified Purchase
      • Recommended
      Great customer service
      Great customer service
      by
      • Verified Purchase
      • Recommended
      I almsot always can easily find help (if needed) and am often greeted and asked if I need help. T...
      I almsot always can easily find help (if needed) and am often greeted and asked if I need help. That makes a difference in your shopping experience.
      by
      • Verified Purchase
      • Recommended
      The staff at the Home Depot Store #0880 a very enjoyable experience. We found what we needed with...
      The staff at the Home Depot Store #0880 a very enjoyable experience. We found what we needed with the staff assistance and they helped with a smile.
      by
      • Verified Purchase
      • Recommended
      The gray haired gentleman in the paint department is not friendly or helpful. The other associate...
      The gray haired gentleman in the paint department is not friendly or helpful. The other associates that I came in contact with were willing to help. Just avoid the man with the gray Afro.
      by
      • Verified Purchase
      • Recommended
      Experience could have been better but the store had everything I needed.
      Experience could have been better but the store had everything I needed.
      by
      • Verified Purchase
      • Recommended
      employees are exceptionally helpful. I would like to see the self check out go. I do not remember...
      employees are exceptionally helpful. I would like to see the self check out go. I do not remember going inti this store and not being able to find just what Ineeded. There is typically someone in the isle or near to help. The bathrooms were fully supplied. the only negative part of this experience is this survey, I HAVE COMPLETED ALL OF IT AND IT WILL NOT LET ME SUBMIT. EMPLOYEES WERE GREAT.
      by
      • Verified Purchase
      • Recommended
      The best part about this home depot is the selection of music they chose to play for their shoppe...
      The best part about this home depot is the selection of music they chose to play for their shoppers. They also have a wide variety of supplies available for almost any home repair job.
      by
      • Verified Purchase
      • Recommended
      The store is always clean,the employees at the Service Desk especially the man name Theopolious ...
      The store is always clean,the employees at the Service Desk especially the man name Theopolious was exstreamly helpful in helping me set up my account and it was easy finding an employee walking around to help you . I would recommend this store to anyone.
      by
      • Verified Purchase
      • Recommended
      Friendly, helpful associates.
      Friendly, helpful associates.
      by
      • Verified Purchase
      • Recommended
      DeAndre was an amazing cashier!
      DeAndre was an amazing cashier!
      by
      • Verified Purchase
      • Recommended
      This was the first time being in a hardware store and seen those many employees to ask for help t...
      This was the first time being in a hardware store and seen those many employees to ask for help this was unreal to me
      by
      • Verified Purchase
      • Recommended
      12/31/20- Today we had an amazing experience when we purchased a large rolling tool chest! Severa...
      12/31/20- Today we had an amazing experience when we purchased a large rolling tool chest! Several team members went over and beyond helping us get it loaded! They all had great friendly personalities and wonderful teamwork! Their names were Jamie, V.J., Ron, Demond, and Shunny! They all need a pat on the back and recognizing for making your customers feel so welcomed!
      by
      • Verified Purchase
      • Recommended
      Store is very convenient clean and well stocked. Just have to run some one down to get assistance...
      Store is very convenient clean and well stocked. Just have to run some one down to get assistance when I cannot find it myself.
      by
      • Verified Purchase
      • Recommended
      Staff is always friendly and helpful. We love Home Depot - especially this one because of the con...
      Staff is always friendly and helpful. We love Home Depot - especially this one because of the convenient location and helpful staff:)
      by
      • Verified Purchase
      • Recommended
      This location always has sufficient stock of the regular merchandise, along with frequent promoti...
      This location always has sufficient stock of the regular merchandise, along with frequent promotions of seasonal or new items. The employees are always helpful and friendly. This is definitely my favorite store!
      by
      • Verified Purchase
      • Recommended
      Wish there was a Home Depot Store near my city. This is the nearest store to my location. (35071...
      Wish there was a Home Depot Store near my city. This is the nearest store to my location. (35071) Please consider a store for Gardendale, Al. 35071 !!!!
      by
      • Verified Purchase
      • Recommended
      I shop at this location more so others because the people s are so helpful.
      I shop at this location more so others because the people s are so helpful.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 469 reviews

      Nearby Stores

      Find Another Store

      1600 Gadsden Hwy

      Trussville, AL 35173

      7.31 mi

      Rental Center

      (205)661-2470

      Pro Service Desk

      (205)661-2464

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      4995 Highway 280

      Birmingham, AL 35242

      7.66 mi

      Rental Center

      (205)995-5990

      Pro Service Desk

      (205)995-5984

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      6405 Flintridge Dr

      Fairfield, AL 35064

      11.34 mi

      Rental Center

      Pro Service Desk

      Mon-Sat: 6:00am - 9:00pm

      Sun: 8:00am - 8:00pm