Filter Reviews By:Rating, Profile, Gender, Age (446)
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Showing 1-30 of 446 reviews
Apr 15, 2022
always in stock
This store always has product in stock. They never have tons of aisles closed off which is great when you have to get in and get out. Cashiers are always there if you need them.
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Recommended
Apr 13, 2022
very freindly employees
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Recommended
Apr 10, 2022
Excellent products and staff
Love this new washer from Samsung that I got on clearance.
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Recommended
Apr 5, 2022
Great Website to find products in-store
Whatever product I want to purchase, I can use the HD website to search for the product and find the aisle and bay where the product is available ...love it!
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Recommended
Apr 5, 2022
Exceptional
exceptional and courteous experience
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Mar 12, 2022
Employee in paint Department
Robert/Bob in the paint department is always rude and seems to intimidate other employees. I asked a question to an employee in paint and he interrupted with a nasty attitude saying well then I can't help you with that find a youtube video. He said it almost angrily. After another lady mixed my paint and gave it to me she proceeded to whisper a suggestion to me as if she was afraid he would hear her talking to me. This is about my 4th or more intreaction with him in the past 6 months and he always seems to be in a sour mood.
by
Jan 2, 2022
Great employees
Rich in the electrical department was absolutely wonderful
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Recommended
Dec 11, 2021
I like this store
This is my default home improvement store. I especially like the interaction between online and on site. I often order what I need online to pick up instore. Associates are helpful.
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Recommended
Nov 5, 2021
Great go to store & so close to where I live.
Everyone is helpful & pleasant.
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Recommended
Oct 31, 2021
Good job
Rich from electrical for pres
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Recommended
Oct 25, 2021
clean organized and very helpful staff
I have to say that this particular locations is very clean and organized.It is most always stocked well. The employees are always patient and helpful.
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Recommended
Oct 17, 2021
Saved on purchases
I bought the same product at another store but paid more despite a 15% discount.
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Recommended
Sep 26, 2021
Jessica / Customer Service helped meet project timeline
Jessica in Customer Service pulled together product and delivery resources to enable our project to meet schedule.
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Recommended
Aug 1, 2021
Shop here all the time and am very pleased with employees and service.
Shop here all the time and am very pleased with employees and service.
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Verified Purchase
Jul 17, 2021
I have frequented this store due to working on a rental property rehab. I normally shop at anothe...
I have frequented this store due to working on a rental property rehab. I normally shop at another location. I have had excellent experiences each time I have shopped there. I will be back!!! Congrats!
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Verified Purchase
Recommended
Jul 9, 2021
Friendly employees and always available when help is needed.
Friendly employees and always available when help is needed.
by
Verified Purchase
Recommended
Jun 25, 2021
Friendly staff always helpful. It seems as if they really care about their customers.
Friendly staff always helpful.
It seems as if they really care about their customers.
by
Verified Purchase
Recommended
Jun 13, 2021
Great Employees, especially Walt M. in the Construction Department Section. Excellent Employee o...
Great Employees, especially Walt M. in the Construction Department Section. Excellent Employee one of the Best in Your Store.
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Verified Purchase
Recommended
May 31, 2021
I returned a defective chainsaw and decided to upgrade to a more expensive one. The customer serv...
I returned a defective chainsaw and decided to upgrade to a more expensive one. The customer service representative (Jessica) went above and beyond exchanging my defective unit and replacing it with the upgraded one. She explained the return policy and warranty policy which I was not fully aware of. She saved me money and educated me should there be a future problem with the new unit. I was pleasantly surprised at the level of service that I had not experienced in other stores in my area. 5 stars to this store with an additional 2 Thumbs Up!
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Verified Purchase
Recommended
May 29, 2021
Staff is pleasant and accommodating. Store is clean and organized. Nice place to shop and find ...
Staff is pleasant and accommodating. Store is clean and organized. Nice place to shop and find what you are looking for. :))
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Verified Purchase
Recommended
May 26, 2021
Great Store, with many great employees, especially WALT M. Cashier in Construction Department. Ne...
Great Store, with many great employees, especially WALT M. Cashier in Construction Department. Never seen any Individual with such a Work Associated Attitude in My Shopping experiences, you people are fortunate to have such a person on your staff.
It would be nice to show Walt some appreciation for his fine Efforts. Ok, I had to send this to let you know my thoughts. Have a good one.
Tee
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Verified Purchase
Recommended
May 23, 2021
Great staff. Well stocked
Great staff. Well stocked
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Verified Purchase
Recommended
May 22, 2021
The folks in the paints department were incredibly gracious and helpful. Very highly recommended.
The folks in the paints department were incredibly gracious and helpful. Very highly recommended.
by
Verified Purchase
Recommended
May 13, 2021
I found everything I needed in one trip at the best price.
I found everything I needed in one trip at the best price.
by
Verified Purchase
Recommended
Apr 24, 2021
A true breath of fresh air in this world! Such a nice & caring store this Home Depot! Superb cust...
A true breath of fresh air in this world!
Such a nice & caring store this Home Depot!
Superb customer service & all truly go out of their way to help - whatever the need may be!
What a great store, great people & a pleasure to visit!
Thank You Ohio Twp. Home Depot
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Verified Purchase
Recommended
Apr 22, 2021
This was some of the worst customer service that I have experienced. It's bad when a customer lea...
This was some of the worst customer service that I have experienced. It's bad when a customer leaves angry and embarrassed. It's even worse when the customer goes home and solves the problem himself by using a simple search on The Home Depot Website!
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Verified Purchase
Apr 16, 2021
When they are out of product .They will call you and let you know that they got the product in. T...
When they are out of product .They will call you and let you know that they got the product in. They got the best customer service team .You will love that store.
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Verified Purchase
Recommended
Apr 11, 2021
I bought a Dewalt Impact Driver (Tool only) for $139 last night. When I arrived at home and opene...
I bought a Dewalt Impact Driver (Tool only) for $139 last night. When I arrived at home and opened the box the tool was clearly not brand new, reconditioned, or slightly used. It was heavily used. The bearings are out of alignment. The motor appears to be fried and it has almost no torque. The silicone rubber is peeling off and has chucks missing that would indicate the driver was heavily used. The plastic is nicked and scratched all over. I am thinking that someone bought a new driver, swapped it with their old one, and returned it. However I have no proof of that. What I do I have is an unusable driver that I bought at full retail price. At full retail price I would expect a brand new item, but this is not even close. Maybe this store either did not check a previous return and put this item back on the shelf? I really have no clue what happened, but now I am stuck with a beat up old driver that I feel like I cant return because I would be accused of swapping a new item with an old one. To me this feels like a very sad way to pass loss directly to your customers.