Reviews for Staten Island East #6150

cashiers in this store have a nasty attitude and can't work with people . One cashier told me not place my items on counter. If you can't be nice to people then you shouldn't work with them at all. p

Went there looking for Ice Melt and timers for my Christmas lights and a kitchen and bathroom strainer .Well 2 departments and two associates that had no clue what they were doing..AT ALL.And not friendly I'll go to Lowe's from now on.

Home Depot employees are courteous, friendly and willing to help.

Cashier, "Carla" was extremely helpful and very pleasant at checkout. I was using multiple forms of payment and she led me through each step with patience and competence.

My husband and I went to the store to get a lawn decoration for Christmas. The item that we wanted was completely out of stock however there was one on display on the shelf. Two of the store associates Donald and Jalloh were kind enough to not only sell us the item and give us a discount on it being that it was the display unit but they also took the time to retrieve the item and place it in our cart. Excellent customer service from both. They were extremely friendly and kept us smiling during the entire interaction. They both genuinely appear to not only enjoy their jobs but also like helping people. Kudos to both Donlad and Jalloh you definitely won us both over as future shoppers!

Earl in the plumbing section was very friendly and knowledgeable and made the purchase of my new faucet a breeze

Clean , Bright, well stocked, Very informed assistants.

Have been in this store many times! Always a good experience. Never had a bad one. The employees are very helpful.

Great store experience and didn't have to fuss over anything everything was at my disposal.

Very unhappy with my experiences at this location. I love Home Depot in general, however this location upsets me almost every time and today I've had my limit. I have called many times to do visual check on items that show limited quantities online. When they have 1-3 in stock I ask one to be held for me till end of day and I never have a problem. I have been doing this for over ten years. Today I asked for an item to be held till end of day that was only 1 left in stock and was told "That's against our policy". I asked when the policy had changed and was told "That has always been our policy". I asked how is it then that I have been doing this for over 10 years and was told "they shouldn't have done it before". I find the fact that there policy is based on there preference at the time. I called Home Depot Corporate and was told that here is no such policy against them holding the item for me and that it's up to manager's discretion. So apparently this manager didn't feel like doing it today. Unprofessional and unreliable. A policy in understandable but the inconsistency of it is not! Highly disappointed. NEVER going back to Targee St location again. Veterans Rd is great. They actually help people!

My husband and I enjoy purchasing items at the Staten Island store because its close and convenient but no matter the time we arrive to the store home depot associate attended us nicely and in an orderly fashion to complete our transaction towards the end.

Wish you had more cashiers and less automated checkouts

I would like to express my gratitude and appreciation to two associates. Adamu went above and beyond to assist and follow up on my purchases. She applied all discounts and credits that were due me. She sought the help on another associate, Tiffany W., who had just come on duty. She had not put her bag down or clock in, but that didn't stop her. Both of these women are a positive asset to your store. Thank you ladies!!

great customer service and professionalism in assisting customers

It was great! I found everything I needed! It was wonderful

This HD location is one of the friendliest and is their best stocked store on Staten Island.

store in good shape. products easy to find. assoc very helpful. personally took me to what i needed twice.

This store could use more associates and better management.

My favorite Home Depot. They are great, friendly and helpful. The store is always clean :)

Melissa appeared out of nowhere to check out my items even though I was in the self serve station. She was so professional and cordial. She realized that my items were heavy and went outside and returned with a cart. She spoke clearly and professionally. Its refreshing to deal with someone who has a good command of the English language and uses it professionally. This associate is a gem. I'd hire her to work for me.

I had the pleasure of Meeting Melissa, she informed to take the survey. She had a Sparking attitude. Melissa said , Just take the survey I could win $5000. What a difference. You have Manager with PROMISE that you have passionate associates. They all should be more like Melissa. Kareen-KXR4037-Cashier was also pleasant

Had to wait longer than expected for an associate to assist with lumber but all other associates were wonderful!!

Store tries to keep items in order and in stock. friendly employees.

Good store but always told this isn't my department by associates and repeatedly told this store doesn't have what you're looking for ...you have to go to Forest Ave. Store.

I changed my mind. I was dissatisfied with the color selection of a oven I had ordered. When I returned to the store for help, Arline was there to assist me. She understood my dissatisfaction and made every effort to make things right for me again. she helped me cancel the previous order and also assisted me to purchase the stainless steel oven that made me so happy again. Thank you Home Depot for hiring Great associates like Arline.

I changed my mind. I was dissatisfied with the color selection of a oven I had ordered. When I returned to the store for help, Arline was there to assist me. She understood my dissatisfaction and made every effort to make things right for me again. she helped me cancel the previous order and also assisted me to purchase the stainless steel oven that made me so happy again. Thank you Home Depot for hiring Great associates like Arline.

Arline was my sales associate. She is so friendly and very knowledgeable about oven and stove selection. She was instrumental to help me find the right oven for the newly renovated apartment for my parents. If I ever buy another appliance at the home depot, I hope Arline is there to assist me.

My experience has been good in comparison to others. When I need help must times it takes a while before I get assistance. It seems that the store changes employees too often or they are not trained very well therefore the new workers doesn't really know what aisle things are in. The supervisors are pretty good and helpful

I Was taken cared of by Maryam F.Orekoya and she was awesome I will work with her next time I need any help. Thank you Maryam

The store associates are very helpful. Store is well organized.