#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)420-5464
Tool & Truck Rental(718)420-5470
Store Hours
Mon-Wed: 6:00am - 10:00pm
Thu: 6:00am - 8:00pm
Fri: 6:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
545 Targee St
Staten Island, NY 10304
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Customer Store Reviews

  • 4.4 out of 501 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
Unsafe parking lot conditions
Too many migrants pushing themselves into assisting in loading your purchases into your vehicle. Make it a very uncomfortable and unsafe situation.
by
    Management and store is average!
    I don't understand why every morning there is always so much freight on the floor and why there has to be so much movement, can't we just come in and shop in peace. An forget about shopping at night, the place is literally a ghost town. No employees to help, no cashier's to check out, and no items on the shelves. I know this is one of the smaller home depot's, but you guys are still a big box store. Why does the atmosphere here sometimes feels like shopping at rite aid or some small plaza store managed by just 1 cashier. So, many open boxes, missing parts, and packages. As a shopper I want to buy new and fresh items, not something a million other people has tampered with already. Better display locations and create more space to walk. As for the only thing that went well this week, is that I didn't have to see or deal with that new manager Hui. This is only reason I am even given this store 2 stars.
    by
      3 found this review helpful
      Don't shop here, if you are a serious DIY!
      Store is poorly kept, debris, nails, and wrap could be seen all over the place. Sometimes when I open cabinets I would see product and worst of all I don't like the fact that manager Hui just walk right past me and didn't even offer to help! I had to call out to them, wow!
      by
        15 found this review helpful
        Hui the asian Manager is the worst!
        My father needed help in the hardware section and this person not only doesn't know a how to speak any chinese, okay I understand ABC's, but still the she was very rude and only knows how to call other workers to do the job. How does this person even got the job? Aside from that the store is unclean, dirty, and nobody here want to help anyone. No wonder because we have management like this!
        by
          20 found this review helpful
          Worst Manager and Store Ever!
          Hui the manager I dealt with was the absolute worst. Doesn't know a thing and doesn't even make a effort to make things right. Don't shop here management don't care and nobody helps.
          by
            22 found this review helpful
            Great place to shop for the DIYer
            I needed to finish a few projects and Home Depot on Targee Street, SI, NY is a wonderful place to find ideas, solve problems, and find items you didn't have on your list.
            by
              • Recommended
              1 found this review helpful
              Ashley from the Garden Dept. Provides a Bad Customer Service
              Ashley from the Garden Dept. Provides a Bad Customer Service. She always has an attitude.
              by
                2 found this review helpful
                Great employees!
                The Staten Island East Home Depot store 6150 is convenient to me. I have happily shopped there for many years for garden supplies, plants, tools, holiday decorations, patio furniture, kitchen cabinets and other items. The employees have always been available and helpful, friendly and knowledgeable, polite and happy to help.
                by
                  • Recommended
                  Helfull Associates
                  Associate in the pluming section was very helpful and gave me suggestions to complete my project.
                  by
                    Wonderful staff!
                    Courteous staff always a plus st this location! A diamond in the rough is what this Home Depot is!
                    by
                      • Recommended
                      Horrible
                      I had a horrible experience at this home. Depot
                      by
                        5 found this review helpful
                        Best home depot
                        Wonderful experience, Steven in the flooring section was the best
                        by
                          • Recommended
                          Cashier Genoveva- Unprofessional!!!
                          She tried to charge me for more than I was purchasing and KEPT insisting I had more than one piece of plywood in my cart, when I know it was just one because I specifically asked for and watched the associate cut just ONE PIECE. She was rude, assumptive, and provided no customer service at all! Every other associate was friendly and provided assistance as much as possible.
                          by
                            1 found this review helpful
                            AMAZING Garden Department!
                            I highly recommend this location and the garden department specifically! They always have such a great selection and the plants are always healthy. I have had plants from this location for the past four years since moving from Manhattan to Staten Island and I must say I have never been disappointed.
                            by
                              • Recommended
                              TODAY WAS UNFORTUNATE
                              I usually go in and out when it's not busy, but today there was a problem with my military discount and there was only one person on that end of the store who couldn't solve the problem of the military discount not coming off the price. I had to call customer service and wait through all the personalized recordings that we all know and love....press 1 if this ,... press 2 if that.? I don't like (which I know no one else does either) having to spend hours to acomplish something that should take the 20 minute round trip to go to the store and back.
                              by
                                Service from employees
                                I always get good service, the prices are reasonable and the products are good
                                by
                                  • Recommended
                                  Nice store. Convenient
                                  Employees always pleasant and helpful
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    Love this place, and the staff is friendly and super helpful!!
                                    by
                                      • Recommended
                                      Good service
                                      Excellent perfect attention
                                      by
                                        • Recommended
                                        Amazing employees
                                        I have been going to this Home Depot for the past 2 months or so and I have never had a bad experience. From finding the tools I need for my projects to getting my questions answered, the employees at this store have been kind, professional and courteous. They have gone above and beyond to help me and I see them do the same for other customers. I have never seen anyone lose patience or raise their voice in anger or look bored or have a bad disposition. I sincerely hope they are getting paid more than minimum wage because they deserve it.
                                        by
                                          • Recommended
                                          Very positive experience
                                          I can always find what I need and the staff is friendly and helpful
                                          by
                                            • Recommended
                                            O can always find help at this home depot
                                            Troy from lumber is a hard worker very helpful. Head cashier and managers are amazing here. Head cashier Susan is amazing sometimes 1 cashier in she get the job done. She ls amazing
                                            by
                                              • Recommended
                                              The More You Shop Here, the Easier it Gets
                                              This has become my most-frequented branch of Home Depot. After MANY visits for finding the tricky, small, sometimes annoying items I need for renovation projects (and the bigger ones, too) I know where everything is, and how the place operates, and guess what? Things get easier the more I know and understand. It's a VERY useful place to shop for renovation supplies
                                              by
                                                • Recommended
                                                Great
                                                N/A Nothing to write at this moment
                                                by
                                                  • Recommended
                                                  Products
                                                  Has every thing u need plus moreI
                                                  by
                                                    • Recommended
                                                    Missing items
                                                    If your item comes in a box, be sure to open the box and inspect to make sure all the pieces you need are not missing.
                                                    by
                                                      5 found this review helpful
                                                      Targee St store
                                                      The store and customer service has improved.
                                                      by
                                                        Great visit
                                                        I had a small party at my house, then boom … we’re out of propane. I drove to HomeDepot and got back home in no time.
                                                        by
                                                          • Recommended
                                                          Customer Service
                                                          Ms. Concerta was very helpful and knowledgeable!
                                                          by
                                                            • Recommended
                                                            AMAZING EXPERIENCE
                                                            FRIENDLY STUFF , GREAT LOCATION
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 501 reviews

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